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Team Social

Team Social. NPLI Cohort XIII. Welcome to the Age of Surprise. Team Social. NPLI Cohort XIII. Team Social. Introductions Historic Case Studies 2004 Tsunami Response 2005 Hurricane Katrina 2012 Hurricane Sandy 2013 Boston Marathon Bombings Stake Holders

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Team Social

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  1. Team Social NPLI Cohort XIII

  2. Welcome to the Age of Surprise

  3. Team Social NPLI Cohort XIII

  4. Team Social • Introductions • Historic Case Studies • 2004 Tsunami Response • 2005 Hurricane Katrina • 2012 Hurricane Sandy • 2013 Boston Marathon Bombings • Stake Holders • Meta Leadership Challenges: Future Scenarios • Products/results/outcomes • Conclusions www.NPLISocialResponse.wordpress.com

  5. Intros Alicia D. Johnson is the Resilience and Recovery Manager for the San Francisco Department of EmergencyManagement, but what that really means is she brings people together to protect the people and places we love. She’s an avid photographer and can’t turn down a good non-fiction book. She resides in Sonoma, CA

  6. Intros Kevin Smith, a Certified Emergency Manager, serves as the Director of Emergency Disaster Services for the Florida Division of The Salvation Army. He began working The Salvation Army in 1996. His notable disaster deployments and leadership roles include the 1996 Value Jet crash, support provided to operations at the Pentagon and the establishment of the overall feeding program at Ground Zero in New York City.

  7. Intros Dan Risteen is a major with 29 years with theMassachusetts State Police and serves as the Division of Field Services Troop C Commanding Officer.  Troop C provides coverage for 85 cities/towns in Central Massachusetts. A primary responsibility for the past 3 years has been the BostonMarathon, where he served as the Deputy Incident Commander for the State Police. This has included operational planning for safety and security at the Hopkinton start line venue.

  8. Intros Col “Bill” DeMarco has an enduring passion for leadership and helping others lead organizations to amazing results. He holds three masters degrees and a fellowship at Stanford’s Hoover Institution and Cambridge’s Judge Business School, England. He has commanded at the Squadron, Group, and Wing level, teaches leadership at the USAF’s Air University, Auburn University Montgomery, is an international speaker, and a Senior Associate with GiANT Worldwide.

  9. Problem Statement Utilizing Social Media in disaster response (natural or manmade) for the greatest good. www.NPLISocialResponse.wordpress.com

  10. Case Studies

  11. Operation Unified Assistance

  12. 2005 Hurricane Katrina

  13. 2012 Hurricane Sandy

  14. 2013 Boston Marathon Bombing

  15. Direction of Social Media 2013 Boston Bombings Instagram key is identifying suspects 2012 Sandy: Facebook/twitter is used to notify survivors and family 2005 Katrina: texting used to direct rescue, find food and shelter 2004 Tsunami: Cell Phones used to C2 Aircraft www.NPLISocialResponse.wordpress.com

  16. 2015 South Carolina Flooding

  17. Key Stake Holders Media Non-profit agencies and emergent community organizations Citizens (disaster survivors) Business and Corporations Non-profit agencies and emergent community organizations Associations and collaborative Partnerships Local, state and federal government agencies University and research institutions Contractors

  18. 4 1 Lead Up Meta-Leadership The Person 3 2 Lead Connectivity The Situation Lead The Silo www.NPLISocialResponse.wordpress.com

  19. Be in the “KNOW” • know your • Message • know your • Network • Know Your • Outlets www.NPLISocialResponse.wordpress.com

  20. Know Your Message www.NPLISocialResponse.wordpress.com

  21. Know Your Network

  22. Know Your Outlets 15,061 1,218 11,506 10,121

  23. Products / Results /Outcomes www.NPLISocialResponse.wordpress.com

  24. Website NPLI Social Response Using Social Media to Ensure the Greatest Good in Disaster Response www.NPLISocialResponse.wordpress.com

  25. Your Business End User Cards www.NPLISocialResponse.wordpress.com

  26. Me You A C B Network Mapping B C B A Us B A B C A C B A B C B www.NPLISocialResponse.wordpress.com

  27. Future: SF Quake

  28. What Now? www.NPLISocialResponse.wordpress.com

  29. Questions? Team Social www.NPLISocialResponse.wordpress.com

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