The Seven Transforming Actions

1. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

2. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

3. Typical reaction to feedback… “It’s my fervent hope, Tom, that those are meaningless statistics.” Created by The Hendricks Institute and published in “Radical Change, Radical Results”

4. Learning Agility:“Above or below the line?” Above the line: Curious and Open • Key to shifting: • Wonder questions • Learning as top priority • Appreciate all feedback Below the line: Defensive and closed Created by The Hendricks Institute and published in “Radical Change, Radical Results”

5. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

6. Reading people… Created by The Hendricks Institute and published in “Radical Change, Radical Results”

7. Emotional Awareness:“Use your whole body” Feelings Actions • Self-awareness: • “I can identify my feelings and intuitions.” • “I know my strengths and challenges.” • Self-management: • “I express my feelings in skillful ways.” • “I experience high energy levels” Self • Social awareness: • “I can acknowledge the perspective of others.” • “I can empathize with the feelings of others.” • Relationship Management: • “I build trust with others.” • “I easily give and receive feedback.” • “I resolve disagreements with others so that all feel satisfied.” Others Created by The Hendricks Institute and published in “Radical Change, Radical Results”

8. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

9. No heroes, please… It doesn’t help matters any when he keeps muttering, ‘A good captain goes down with his ship.’” Created by The Hendricks Institute and published in “Radical Change, Radical Results”

10. Authenticity:“Stay out of the Triangle” Hero: “I’ll save the day!” Corporate Drama Villain: “You are to blame!” Victim: “Poor me!” Created by The Hendricks Institute and published in “Radical Change, Radical Results”

11. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

12. Finger pointing… “If we’re being really honest, it was your decision to follow my recommendation that cost you money.” Created by The Hendricks Institute and published in “Radical Change, Radical Results”

13. Accountability:“Claim don’t Blame” Accountability = 100% Responsibility + Clear Agreements Victim Villain/Hero 100% Responsibility 200% Responsibility 0% Responsibility Created by The Hendricks Institute and published in “Radical Change, Radical Results”

14. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

15. Avoiding spin… Created by The Hendricks Institute and published in “Radical Change, Radical Results”

16. Candor:“Big “T”, Little “t”” Big T Little t • Opinions • Judgments • Interpretations • Assumptions • Factual • What happened • Video Camera view Learn to state the unarguable truth Created by The Hendricks Institute and published in “Radical Change, Radical Results”

17. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

18. Poor strategy… Created by The Hendricks Institute and published in “Radical Change, Radical Results”

19. Genius:“Commit to Genius: 80/20 rule” • Genius/Brilliance: • True passion • Great productivity with great ease • Excellence: • Positive feedback • Do better than most 80% Increasing energy 20% • Competent: • Doesn’t satisfy • Others do it better • Incompetent: • Negative feelings • Most do it better Created by The Hendricks Institute and published in “Radical Change, Radical Results”

20. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”

21. Looking for the Positive… Created by The Hendricks Institute and published in “Radical Change, Radical Results”

22. Appreciation:“Attitude of gratitude” Relationship: Builders Busters • Listen • Empathize • Appreciate • Care • Be playful • Blame • Criticize • Complain • Disrespect • Stonewall • “I appreciate you for _____.” • Guidelines for Appreciation: • Be genuine • Be specific Created by The Hendricks Institute and published in “Radical Change, Radical Results”

23. 7 The Seven Transforming Actions Created by The Hendricks Institute and published in “Radical Change, Radical Results”