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IT Trade-In & Returns Center

IT Trade-In & Returns Center . Melanie Kelfer IBC, Ltd. President (888) IBM-CASH melanie@pctradein.com IBC Confidential. Key Strategic Benefits. Lowers Net Cost to Customer on Purchasing New Lenovo Technology Find Additional $$ in Customer’s Budget

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IT Trade-In & Returns Center

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  1. IT Trade-In & Returns Center Melanie Kelfer IBC, Ltd. President (888) IBM-CASH melanie@pctradein.com IBC Confidential

  2. Key Strategic Benefits • Lowers Net Cost to Customer on Purchasing New Lenovo Technology • Find Additional $$ in Customer’s Budget • Provides Competitive Advantage to Lenovo / BP • “Credit” on Account • Minimizes Returns to Reseller / Lenovo • Assist with Customer Sat • Minimizes Excess Inventory Buildup • Increase Profitability • Trade-In Proceeds Cut Directly to Lenovo / BP / End-User • Cash Back for Spare Parts on the Floor • Support Ongoing End-of-Life Hardware Requirements IBC Confidential

  3. Suite of Offerings • Equipment Trade-In • Cash or Credit for IBM or non-IBM Hardware with Residual Value • Cross Brand / Cross Industry • PC’s / Intel Servers / Unix Servers / Networking / Storage / Mainframe / Components • Recycling Services for Hardware that is Obsolete • Spare Parts Returns Center • Cash Back for Spare Parts on the Floor from System Upgrades / Custom Configurations • Drives / Memory / Processors / Network Adapters / Feature Codes • Open Box Returns Channel • Cash Back for Open Box / Demo Units • Bridge the Gap on Supply of New Product Announcements with Temporary Hardware Solutions IBC Confidential

  4. Suite of Offerings • Business Partner Returns Channel • Minimize Excess Hardware Inventory Buildup • Quick Turnover for End-of-Life Products • Buy-Back Channel for Spare Parts on the Floor • End-User Returns Channel • Cash Back for Unwanted New or Open Box Hardware • Assist with Customer Sat Issues • Procurement Channel for Discontinued IBM Parts & Systems • Ongoing Support for End-of-Life IBM / Lenovo hardware requirements IBC Confidential

  5. Guidelines & Process GUIDELINES • Qualified Leads • Hardware Available for Pickup within 30 Days • Hardware within 3 ½ years of Age = Residual Value • (20+) PC & Components (5+) Intel Servers (1+) Unix / Networking / Storage / Mainframe with $1,000 Minimum Residual ValuePROCESS • Submit Quote Request – www.pctradein.com • Receive Price Quote • Prepare Equipment for Pickup / Ship to Returns Facility • Receive Payment within 10 Days from Testing!!

  6. Did You Know…? • It does NOT have to be a like-for-like trade-in! • Customers may trade-in pSeries servers and buy new Thinkpads! • Customers may trade-in Cisco routers & hubs and buy new Lenovo Options! • It does NOT have to be a 1:1 trade-in! • Customers may trade-in (200) Dell notebooks and purchase (100) new Lenovo desktops! • Customers may trade-in (500) HP servers and purchase (200) new Lenovo Thinkpads!

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