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ACPET 2013 National Conference

ACPET 2013 National Conference. 29 – 30 August 2013, Adelaide Convention Centre. The new NEAS and what it means for the ELICOS sector. Moving from compliance to Quality Assurance focus Building a Quality Assurance Framework. NEAS Quality Assurance Framework.

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ACPET 2013 National Conference

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  1. ACPET 2013 National Conference 29 – 30 August 2013, Adelaide Convention Centre

  2. The new NEAS and what it means for the ELICOS sector • Moving from compliance to Quality Assurance focus • Building a Quality Assurance Framework

  3. NEAS Quality Assurance Framework NEAS Quality Assurance Framework

  4. NEAS Quality Assurance Criteria • Currently in development • Outcomes focused • Quality benchmark separate to and above threshold level provided by ASQA/TEQSA registration • 5 Quality Areas: • Teaching and Learning • The Student Experience • Resources and Facilities • Administration, Management, Staffing • Promotion and Student Recruitment

  5. Assessment Process • NEAS Quality Assessors – launched February to June 2013 • revised NEAS selection criteria • standardised recruitment and training • ongoing professional development and ELT currency • Review of assessment related communication • Centre feedback following on-site assessment – launched June 2013 • New measurement tools and processes for assessment against NEAS QA Criteria

  6. Continuous Improvement Focus • Continuous Improvement focus built into NEAS QA Criteria, assessment processes and documentation • NEAS feedback to ELT Centres will include • Identification of good practice • Feedback to assist further improvement

  7. NEAS Quality Assured • ELT Centres that meet NEAS QA Criteria will be able to identify and market themselves as NEAS Quality Assured and display NEAS logo on website and documentation • NEAS logo updated to reflect new higher level of QA • NEAS to publish names of Quality Assured ELT Centres and length of time maintained e.g. XYZ College, NEAS Quality Assured since 2001

  8. NEAS Quality Assured • National and international marketing strategy in development • to promote NEAS quality mark and Centres that achieve it • will include marketing to agents and agent peak bodies in source countries

  9. Recognition of Excellence • Recognition of ELT service delivery in specific areas of practice such as: • Student engagement • Academic management • Curriculum • Facilities • Home Stay • Student Services • Teaching • More than one ELT centre could be recognised in each category • Recognition for a specific period e.g. XYZ College, recognised by NEAS for Excellence in Student Engagement, 2014

  10. New ELT Centres • New ELT Centres working towards NEAS Quality Assured status will be recognised and able to identify themselves accordingly. This will assist them to market themselves as working towards a level of quality beyond the threshold required for ASQA or TEQSA registration.

  11. Services to assist support ELT Centres • Help desk • Seminars, workshops, annual ELT Management conference • Developing best practice documents • Guidance and support with CRICOS registration processes

  12. Services to assist support ELT Centres • Web resources in key areas • currently developing • sample templates for policy and procedure and curriculum development • policy checklists • common ELT centre documents – content and examples • regulatory information fact sheets • in the longer term plan to develop continuous improvement documents in specific areas (e.g. staff PD, teaching & learning resources, independent study)

  13. Benefits of NEAS Quality Assurance and the Pursuit of Excellence • International QA system – NEAS Quality Assured centres in Australia, Cambodia, Indonesia, Vietnam and Dubai. Current interest from Shanghai, Singapore and Mongolia • Strong marketing edge (Australia and internationally) – increased NEAS brand marketing • Internationally-recognised industry-specific validation of professional practice • Assessment undertaken by ELT professionals for ELT professionals • Quality improvement focus - a powerful business tool • NEAS has a 20 year reputation of working with the ELICOS sector, building a strong sector with a sound international reputation • ELT centre pursuit of quality, growth and competiveness in global market place

  14. Consultation • Ongoing consultation with ELT Centres and key organisations as NEAS develops the QAFramework: including ACEPT, English Australia, NSW Board of Studies • Consultation with Council of International Students Australia (CISA) to ensure we capture the outcomes students and employers are seeking • PA workshops planned for 15-30 October 2013.

  15. neas.org.au neas@neas.org.au Info desk: 1300 764 445

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