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African Countries' Compliance in ICAO QMS & Competency Assessment

This presentation outlines the status of African countries in meeting the requirements of ICAO QMS and Competency Assessment. It discusses the areas of QMS relevant to NMHSs, the steps in the QMS process, QMS and Competency statistics in Africa, and the consequences of non-compliance. The presentation also explores the way forward for implementing QMS and Competency Assessment in African countries.

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African Countries' Compliance in ICAO QMS & Competency Assessment

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  1. Status of African Countries in meeting the ICAO Requirement Compliance on Quality Mamagement Systems (QMS) & Competency Assessment and Documentation Second Task Force Meeting of AMCOMET 26 - 28 May 2014 Jay Wilson, Senior AMCOMET Liaison for Scylla Silayo Aeronautical Met Division, WDS Dept. World Meteorological Organization www.wmo.int/amcomet

  2. Presentation Outline What is QMS Areas of QMS relevant to NMHSs Steps in the QMS process QMS Statistics in Africa Competency Assessment and Documentation Competency Assessment Statistics in Africa QMS and Competency Status Way Forward

  3. What is QMS? Quality Management System (QMS) is a standard by which countries must comply in providing specialised services to stakeholders.

  4. Areas of QMS Relevant to NMHSs For instance, the International Civil Aviation Organisation (ICAO) demanded to have aeronautical meteorological services produced by NMHSs to attain ISO-Certification through a QMS, to enable safety of air navigation by November 2012. In the same vein, the International Maritime Organization (IMO), in collaboration with Joint Commission of Oceanography and Marine Meteorology (JCOMM), may demand for ISO-Certifcation, through QMS, for services on maritime transport.

  5. Consequences of not complying with ICAO QMS & CA Standards 1. A country must issue a Notice To Airmen (NOTAM), indicating that is unable to issue aeronautical meterological services that meet ICAO standards for air navigation over the country's air space 2. The long haulier planes carrying passanger and cargo will be advised to overfly the country due to safety considerations 3. This may have a negative impact on the economy of the country in terms of tourism and trade and commerce.

  6. QMS Certification Process Step 1 Step 2 Step 3 ICAO Training Internal Auditor External Audit (due Nov. 2012) One or Two Internal Audits QMS Certification External Audit through International Tendering Process Two Internal Audits Y1 Y2 Y3 Total Certification Maintenance Audits COSTLY PROCESS CAUSING SLOW PROGRESS 12 of 54 Countries ISO 9001 2008 Certified

  7. QMS CertificationStatus of African Countries Angola Egypt Kenya Mauritius Mozambique Namibia Nigeria South Africa Sudan Tanzania Tunisia Zimbabwe

  8. RAI QMS Status Sept. 2012 No Evidence Implementing Certified

  9. RA-I QMS Status March 2014

  10. Competency Assessment and Documentation • For International Air Navigation Personnel (forecasters in aviation meteorology must be competent) • Deadline was December 1, 2013 • Standard Requirement of which WMO is in charge and is also a standardin ICAO Annex 3 (2.1.5) • Performed in parallel with QMS Certification • Country performed assessments but are resource intensive which have to be done every 2 years • Non compliance calls for a filing of difference with ICAO • Note: A uniform application of a ‘standard’ is recognized as necessary for the safety or regularity of international air navigation and to which Members will conform in accordance with the convention; in the event of impossibility of compliance, notification to the Council is compulsory under article 38

  11. Competency AssessmentStatus of African Countries for Aeronautical Personnel Tunisia Zambia Mali Tanzania Uganda Kenya Mauritius Sudan ASECNA Countries who have commenced Assessments: Benin, Burkina Faso, Cameroon, Comoros, Cote d'Ivoire, DR Congo, Madagascar, Niger, Nigeria

  12. QMS and Competency Assessment Status • Since the Nairobi Ministerial Declaration in April 2010, WMO has continued to work with Members on QMS • Workshops • 1:1 WMO Secretariat communication with Quality Managers of Member States • Perform Gap Analysis Questionnaires • Arranging Twinning Partnerships • Same efforts are now in place for Competency Assessments for Staff serving International Air Navigation • Competency Assessment Toolkits are availabe from WMO • http://www.caem.wmo.int/moodle/ www.wmo.int/amcomet

  13. QMS & Competency Assessment Way Forward • A healthy QMS after certification requires continual improvement; which needs resources • Corrective actions following maintenance audits need to be budgeted upfront • Competency assessments also need to be budgeted upfront • To have the necessary and flexible budget, Members have to seriously consider implementing cost recovery! • Cost recovery strongly facilitated where QMS is in place and working www.wmo.int/amcomet

  14. Thank you amcomet@wmo.int www.wmo.int/amcomet

  15. Competency Assessment and Documentation • CA must be done per airport location & season • Competency Assessment Toolkits are availabe from WMO • Countries develop their own assessment tools customised for their needs • Perform Assessment • Put a Record on national files for all staff serving international Air Navigation • Each Personnel must pass CA every two or three years www.wmo.int/amcomet

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