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AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred

LWCC – Implementing The Project Management Office. AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred Louisiana Workers’ Compensation Corporation. Topics. Background Major Goals Creating the PMO Transition Success Factors Q & A. Background.

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AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred

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  1. LWCC – Implementing The Project Management Office AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred Louisiana Workers’ Compensation Corporation

  2. Topics • Background • Major Goals • Creating the PMO • Transition • Success Factors • Q & A

  3. Background • LWCC is private, mutual worker’s compensation company chartered by the state • First policy written in October 1992 • Support over 1,200 agents • 18,000 policyholders • 2005: 325 emps; 2010: 260 emps • PMO Implemented in 2005

  4. Business Case for the PMO • Major Goals: • Improve Overall Successful Project Implementation • Raise the Project Management maturity Level of the Organization

  5. Creating the PMO • Important Factors • Executive Sponsorship • A Clear and Repeatable Process • Communicate, Communicate, Communicate • Address PMO’s affect on the Organization • Improved Corporate Project Decision Making • Project Delivery: On-time, Within Budget, Within Scope • Accountability • Increased Customer Satisfaction • PMO’s Are Not “one size fits all”

  6. Transition • Did Someone Say “Structure?” • Training and Mentoring • Required Training for the PMO Process • Departmental Mentoring • Now They Ask for it by Name! • Rewards • Collaboration, Teamwork, Interpersonal Skills, Respect, Recognition • Project celebrations

  7. Success Factors • Start small with a focus to support projects • Increase maturity level and focus to include Senior Management • Be Mindful of Bureaucracy • Focus on Training & Mentoring • Continuous Improvement

  8. Q & A • Questions?

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