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Pediatric Discharge Wizard for Efficient Appointment Scheduling

This tool in HEO/Wiz helps providers facilitate discharges by notifying medical receptionists to schedule follow-up appointments before patients are discharged. It also provides printouts of discharge letters, instruction sheets, and asthma action plans.

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Pediatric Discharge Wizard for Efficient Appointment Scheduling

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  1. Pediatric Discharge Wizard • Some Providers use a tool in HEO/Wiz to facilitate discharges • Medical Receptionists are notified when an order prints to schedule a follow-up appointment before the patient is discharged V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  2. Medical Receptionist Role Order displays in left window of HEO/Wiz and Prints on Unit V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  3. Medical Receptionist Role MR interprets Order, calls clinic, and schedules appointment Cn~ Clinic Name P~ Provider Name D~ Diagnosis T~ Time Frame CT~ Team Contact # V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  4. Discharge Wizard Printouts • Patient Discharge Letter (1 copy) given to pt • Patient Instruction Sheet (1 copy) Nursing no longer needs to complete the handwritten Discharge Instruction Sheet. • shorter version of the Patient Discharge Letter • Nurse uses to review discharge instructions with the patient • Requires signatures of nurse and patient • Is placed in chart as a permanent document • Asthma Action Plan (2 copies) • one copy is given to patient • Other copy is signed by nurse and patient and placed in chart as permanent document • Prescriptions: are still handwritten Next 3 slides are examples of printouts V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  5. Nurse reviews Patient Discharge Letter with patient/family V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  6. Patient Discharge Letter continued… V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  7. If Asthma Home Management Plan is completed by provider, a copy is given to patient and 2nd copy is signed by both nurse and parent and placed in chart. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

  8. Medical Receptionist Role Retrieves Documents from Printer and delivers to nurse (prints to same place as HEO/Wiz Orders Print) • Patient Discharge Letter (1 copy) given to pt • Patient Instruction Sheet (1 copy) • Asthma Action Plan (2 copies).. if Asthma identified by Provider V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt

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