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Program Overview

This program provides transportation for parents with disabilities to engage in childcare-related activities such as school, recreation, healthcare, and socialization. It aims to address the transportation gap and improve the quality of life for parents and children.

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Program Overview

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  1. Parents with Disabilities PilotProgram UpdateCommunity Advisory CommitteeTuesday, September 10, 2019

  2. Program Overview • To provide transportation for Access riders who need to engage in childcare related activities such as school, recreation, healthcare and socialization activities. • The proposed project will be a premium service designed to address a need that exists among Access certified parents with school-aged children.

  3. Milestone Dates • First PWD Trip provided December 18, 2013 • New Freedom Grant: 50% of Operating costs • Grant Funding provided funding through January 2018 (over 4 years) • Access Board authorized extending program to end of school year (June 30, 2018) – Local Funds authorized • Access Board authorized one-year extension (July 1, 2018 to June 30, 2019) • Board sought Access staff to develop PWD program expansion option • Access Board authorized extension for PWD Pilot to operate until start of County-wide extension (July 1, 2019 to June 30, 2020 [or until Brokerage Model start])

  4. Ridership History

  5. Program Ridership (Statistics) (Trips by Year) FY 2014: 793 FY 2015: 5,045 FY 2016: 7,438 FY 2017: 5,851 FY 2018: 5,895 FY 2019: 6,216 Total Trips through July 31, 2019: 31,617 No-Show/Missed Trips (Dec. ‘13-Jul. ‘19): 606 Client Cancelled Trips: 10,451

  6. Program Participation Requirements • Requirements for PWD Participation: • Current Access Eligible Customer • Customer is a parent or guardian • Customer is responsible for child-care trips • Customer took child-care trips in the area served (Northern region)

  7. Meeting the Goals of Access Grant • Observed Transportation Gap • Challenges to get children to and from school, after-school activities, etc. • With PWD, program participants indicated • Children arrived at school on time • Students had perfect attendance • Parents able to get children to multiple schools on time • Children to participate in after-school activities previously unable to commit • Overall improved quality of life for parents and children

  8. Next Steps • Operate in current form until brokerage model launch & program expansion • Extend benefits of program to Access parents across Access’ service area. • Ongoing efforts to develop PWD partnerships

  9. Thank you

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