1 / 28

Making consultation and community engagement meaningful

Making consultation and community engagement meaningful. David Jones. in Scotland. Community empowerment Community engagement Consultation. Meaningful Consultation. Definition of Consultation. Introduction. Consultation.

cais
Download Presentation

Making consultation and community engagement meaningful

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Making consultation and community engagement meaningful David Jones in Scotland

  2. Community empowermentCommunity engagementConsultation

  3. Meaningful Consultation • Definition of Consultation

  4. Introduction Consultation... ... Is the dynamic process of dialogue between individuals or groups, based upon a genuine exchange of views with the objective of influencing decisions, policies or programmes of action A beginning a middle & an end

  5. Meaningful Consultation • Definition of Consultation • Do we consult too much?

  6. Have we gone consultation crazy?

  7. Meaningful Consultation • Definition of Consultation • Do we consult too much? • Clarity of purpose – getting the process right!

  8. Dialogue methods • Feedback • Surveys (Mail, Telephone, Internet, Face2Face) • Documentary • Focus Groups • Discussion Forums • Stakeholder 1to1s • Seminars & Workshops • Consultative Committees • Deliberative events • Citizens Juries • Citizens Panels • Public Meetings • Public Exhibitions • Social Networking Mainly quantitative data gathering Mainly qualitative data gathering Mainly participative

  9. Planning Dialogue Methods & Consultor requirements 1-to-1 Meetings Focus Groups etc e-consultation Exhibitions/ Public events Documentary Surveys Proof Evidence Advice Insight Search ** *** * * * ** ** *** ** ** ** * *** * *** * ** * *** * ** * *** * ** * ** *** ** *

  10. Meaningful... Consultee perspective...it all happens here • Receive invitation to participate • Consider invitation • Decide whether to respond ... Or not • Consult colleagues etc • Identify issues • Resolve disagreements • Write response • Circulate & obtain approval • Submit response • Publish/publicise... Consultation

  11. Meaningful Consultation • Definition of Consultation • Do we consult too much? • Clarity of purpose – getting the process right! • Consultation Before and After….

  12. Meaningful... The three stages...

  13. Meaningful Consultation • Definition of Consultation • Do we consult too much? • Clarity of purpose – getting the process right! • Consultation Before and After…. • Confidence and competences

  14. Meaningful Consultation • Definition of Consultation • Do we consult too much? • Clarity of purpose – getting the process right! • Consultation Before and After…. • Confidence and competences • Respectful feedback

  15. Giving Feedback

  16. Meaningful Consultation • Definition of Consultation • Do we consult too much? • Clarity of purpose – getting the process right! • Consultation Before and After…. • Confidence and competences • Respectful feedback • Evaluation

  17. Effective Engagement • Why is it important? • Informed policy decisions and • better services • Community understanding of • the issues and challenges • Building social capital • Democratic engagement and • ongoing accountability

  18. Effective Engagement • Why is it important? • Relationship management

  19. Effective Engagement • Why is it important? • Relationship management • Putting sustainable structures in place

  20. Effective Engagement • Why is it important? • Relationship management • Putting sustainable structures in place • Achieving a ‘genuine’ culture shift

  21. Community Empowerment Listening to Communities Fund Achieving Community Empowerment Programme Capacity building of organisations and communities Best Value 2/ Single Outcome Agreements Christie Commission Political will Control and power Impact of social media

  22. Social media has replaced porn as the number 1 activity on the web If Facebook was a country it would be the third largest in the world after India and China Years to reach 50 million users - • Radio 38 years • TV 13 years • Internet 4 years • Facebook 200 million in less than 1 year

  23. Standards

  24. Projectionisperceptionis response in Scotland

  25. Making consultation and community engagement meaningful David Jones in Scotland

More Related