Group presentation: An introduction to LogicaCMG

1. Group presentation: An introduction to LogicaCMG (Add name of presenter) (Add job title)

2. Agenda 1 Overview of LogicaCMG 2 Our portfolio of offerings 3 Global service delivery 4 The way we work

3. Who we are • A major international force in IT and business services with a leading position in Europe • Around 40,000 employees • Operating in 41 countries • Around £3 billion in revenues* • A broad portfolio of offerings across key industry sectors • Nearly 40 years of experience in IT services • A worldwide client base of blue-chip organisations *Includes a full year of WM-data (purchased October 2006) and excludes Telecoms Products (divestment announced February 2007).

4. Our mission Our mission is to help leading organisations worldwide achieve their business objectives through the innovative delivery of informationtechnology and business process solutions

5. LogicaCMG – Releasing your potential • We are committed to helping our customers build and maintain leadership positions • We enable our customers to become more productive and to grow. We do this by using our industry and domain expertise and our strong business and technology insight • We are proud of our track record for delivery and the way in which we contribute to our customers’ success

6. Our market positioning • Broadly based by geography, by sector and by offering • A reliable, successful and long-term partner • Full service provision covering consultancy, design, systems integration, product development and value-based outsourcing • The consultants who implement and deliver • World class product suppliers, systems integrators and outsource providers • Recognised for our technical excellence, deep industry knowledge and innovation • Value-added, mission-critical, repeatable, global solutions

7. The LogicaCMG difference • Deep understanding of the industries and markets in which we work • Strong on project and programme management • Successful delivery of business benefits • People with domain expertise - technology, market sectors, business processes • High profile global references • International reach and delivery but with local engagement and knowledge • Innovative delivery of information technology • Open, honest, flexible and responsive A strongly customer-focused organisation

8. A long and successful history Founded 1969 Floated in 1983 Founded 1969 Floated in 1985 Founded 1964 Floated in 1995 Founded in 1968 Floated in 1988 30 December 2002 Merger between Logica and CMG 19 September 2005 Announcement of offer for Unilog 21 August 2006 Announcement of offer for WM-data

9. Second largest European-listed IT services company by market capitalisation Seventh largest IT services company in Europe by revenue* A global top 20 IT services company by revenue* Leading positions in the Nordics (no. 3), France (no. 4), the Netherlands (no. 4) and the UK (no.10) International reach with a leading position in Europe Australia Austria Belgium Brazil Canada Czech Republic Denmark Egypt Estonia Finland France Germany Hong Kong Hungary India Indonesia Ireland Italy Kuwait Lebanon Luxembourg Macau Malaysia Morocco Netherlands Norway Philippines Poland Portugal Russia Saudi Arabia Singapore Slovak Republic Spain Sweden Switzerland Taiwan Ukraine United Arab Emirates (Dubai) United Kingdom United States of America * Source: PAC Core IT Services, LogicaCMG

10. Broadly based by geography 2006 annualised proforma revenue - circa £3bn* *Includes a full year of WM-data (purchased October 2006) and excludes Telecoms Products (divestment announced February 2007).

11. Broadly based by sector 2006 annualised proforma revenue - circa £3bn* *Includes a full year of WM-data (purchased October 2006) and excludes Telecoms Products (divestment announced February 2007).

12. An international blue-chip customer base

13. Our strategic objectives • Worldwide top ten player • Four significant profit generators in Europe • 30% to 40% of revenue from value based outsourcing • Balanced market sector profile • Powerful global delivery capability

14. Group Chief Executive Martin Read Chief Financial Officer Seamus Keating Chief Operating Officer Jim McKenna Chief Marketing Officer Nick Caplan France, Germany, Switzerland Didier Herrmann Nordic Region Crister Stjernfelt UK Joe Hemming Netherlands Paul Schuyt International John Coleman Group HR Director Nigel Perks Management Consulting, France, Germany & Switzerland Patrick Guimbal IT Services, France Aydin Azernour Sales, Marketing & ILOB Director for Nordics Thomas Ivarson Executive sponsorship from a truly international organisation LogicaCMG Executive Committee

15. Did you know that… • LogicaCMG’s financial software solutions enable the transfer of more than $5 trillion per day • LogicaCMG’s software supports the missions of a third of the world’s satellites • LogicaCMG’s systems have been fundamental to the regulatory transformation of energy markets around the world • LogicaCMG has implemented more than 70 telecoms billing and settlements systems worldwide • LogicaCMG's payroll systems and services process more than $200 billion of salaries per year • LogicaCMG has around 3,250 SAP experts worldwide and is one of a small number of SAP Global Services Partners

16. Agenda 1 Overview of LogicaCMG 2 Our portfolio of offerings 3 Global service delivery 4 The way we work

17. International business lines and offerings Industry, Distribution and Transport Energy and Utilities Telecoms and Media Financial Services Public Sector Enterprise asset management Payments T R A N S F O R M A T I O N Outsourcing and effective operations Channel innovation Intelligent transport systems Competitive markets Identity Management MVNO/e Manufacturing execution systems B U S I N E S S Regulatory compliance and emissions management Service orientated business Case Management Operations support systems / billing Industrial asset management Security Content and media Oil & Gas: upstream solutions Risk and compliance eIdentity and Cards Business support systems and business intelligence Shared Services Oil and Gas: downstream solutions Insurance Supply chain integration Application management/development, Business process outsourcing, Consulting, HR/payroll, Finance and accounting, Asset management, Managed testing, Shared Service Centres, Risk and compliance, Total invoice management, Infrastructural Services GLOBAL DELIVERY

18. Management Consulting A comprehensive offer • A focus on core propositions, such as corporate performance management, change management, IT strategy, shared services • Upstream business: improvement plans, feasibility studies, choice of solutions • Projects: change management, process improvement, solution implementation • Transition and transformation • Teams of consultants specialised by market segment • Deep industry focus Global network with local presence • A management consulting division in each of our major centres working as an international network • An international network of over 2,000 consultants

19. Energy and Utilities Key challenges for the Energy and Utilities market • Energy and water supply constraints • Higher security requirements in many parts of the world • Increasing competition in liberalised markets • Consolidation and growing internationalisation of businesses • Increasing regulatory requirements • Ageing workforce and infrastructures • Environmental and financial transparency demands Our capabilities • Enterprise asset and resource management, including geospatial information systems and mobile workforce • Smart metering, including pre-payment • Emissions registration and management • Upstream oil and gas, including hydrocarbon accounting and human resources allocation • Downstream oil and gas, including supply chain logistics and retail cards • Central energy market trading systems • Merchant energy systems • Leading SAP capabilities

20. Energy and Utilities Did you know that? • LogicaCMG has settled more than £90 billion of wholesale electricity trades since the privatisation of the UK electricity industry • LogicaCMG is the leading provider of work management systems to utilities in the USA • LogicaCMG built and operates the central IT systems for 75 per cent of the deregulated gas market in Australia • LogicaCMG’s systems have been fundamental to the regulatory transformation of energy markets around the world. Some of our customers

21. Industry, Distribution and Transport Key challenges for the industry, distribution and transport market • Increasing demand for solutions and services that deliver operational excellence, real-time information and regulatory compliance • Increasing deregulation, cost reduction and ageing assets in a more globalised market • Optimising manufacturing and supply chain processes and systems to increase operational efficiency • Increasing market share and customer loyalty • Addressing higher energy costs and environmental concerns Our capabilities • Manufacturing execution systems • Enterprise and wireless asset management • Biometric identification and e-identity • Mobile ticketing and payment schemes solutions • Machine to machine and RFID communications • Intelligent transport systems • Customer relationship management systems

22. Industry, Distribution and Transport Did you know that? • Over half of Coca-Cola Europe’s bottling and distribution turnover is handled via a shared procurement management solution installed by LogicaCMG • LogicaCMG has helped the Paris bus system run smoothly, reducing maintenance times from six weeks to two days • LogicaCMG has delivered a solution which enables the Apotoket Swedish hospital pharmacies to handle 60,000 prescriptions every day • The first European automated border crossing solution at an airport was developed by LogicaCMG, using biometrics technology Some of our customers

23. Telecoms and Media Key challenges for the telecoms and media market • Telecoms operators and media companies are looking to launch new services and propositions in an increasingly competitive marketplace • End users are demanding more services from their suppliers at a lower cost • Delivering services in a convergent broadband environment requires greater investment from operators and content providers • Emerging technologies and new market entrants provide both opportunities and threats for existing players Our capabilities • End user portals and convergent service platforms • Content management systems • Customer relations and customer intelligence management • Billing systems and MVNO hosted service offerings • Service provision, assurance and network inventory management • Telecoms and Media specific testing, application management services and software as a service • Innovative partnership models including sell-with propositions

24. Telecoms and Media Did you know that? • LogicaCMG has deployed more than 70 billing and settlement systems worldwide with telecoms customers • LogicaCMG’s managed testing services help the world’s leading mobile operator get to market faster • LogicaCMG designed, built and integrated a ground-breaking content management solution for a leading telecoms operator in Australia, including state-of-the-art search, transcoding and digital rights management (DRM) capabilities for mobile content on its 3G network • LogicaCMG helped Swiss leaders in telecoms and retail, Swisscom and Migros, to get to market faster with their mobile virtual network operator (MVNO) service, with more than 300,000 subscribers in its first year • LogicaCMG designed, built, and now operates the total value-added services, business support systems and IT of start-up operator, Natrindo Telepon Seluler in Indonesia Some of our customers

25. Financial Services Key challenges for the financial services market • Increasing competition with greater emphasis on speed-to-market • Improving systems and processes to enhance customer services • Speed of regulatory change, e.g. Single Euro Payment Area (SEPA), Markets in Financial Instruments Directive (MFiD) • Globalisation of processes and IT systems • Growth in outsourcing of application development Our capabilities • Payments architecture and processing • Clearing and settlement systems • Business process outsourcing • Managed testing • Channel Innovation • Financial services transformation • Application development and management

26. Financial Services Did you know that? • LogicaCMG’s financial software solutions enable the transfer of more than $US5 trillion per day • LogicaCMG has worked with forty of the world’s top fifty banks • LogicaCMG’s anti-money laundering solutions are in operation at half of the world’s top ten banks • LogicaCMG’s telecoms-grade pricing and billing solution allowed one bank to generate €30 million of extra revenue in its first billing period. • LogicaCMG has enabled Banque Populaire’s factoring business to increase its productivity by 50 per cent and now handles €10 billion per annum Some of our customers

27. Public sector Key challenges for the public sector market • Moving towards more customer-centric services • Delivering public services that are both efficient and cost-effective • e-government increasingly on the public sector agenda • Internal information dissemination to help overcome cultural resistance to change • Need for secure borders and information processes Our capabilities • Over 30 years of experience in delivering projects in central and local government, criminal justice, health, education and defence • Case and data management systems • Health solutions • Security and e-Identity • Shared service centres and IT and business process outsourcing • Information services and location-based applications

28. Public sector Did you know that? • LogicaCMG’s software records every administrative fine issued, prisoner sentenced or will and testament made in the Netherlands • LogicaCMG delivered for the UK’s Crown Prosecution Service the first national electronic case management system in England and Wales, supporting more than 1.3 million prosecutions per year • LogicaCMG implemented systems for market-leading polling organisation, TNS Sofres, used for the 2007 French presidential and legislative elections • LogicaCMG is providing the IT infrastructure for the UK’s UCLH ‘hospital of the future’. Some of our customers

29. Global alliances International alliances Other strategic business partners and suppliers Strategic alliances, business partners and suppliers Did you know that? • LogicaCMG has around 3,250 SAP experts worldwide and is one of a small number of SAP Global Services Partners • LogicaCMG is supporting more than 100,000 SAP end users worldwide, with teams based in the UK, the Netherlands, the Nordics, Belgium, Malaysia, the Czech Republic, India, France and Germany. • LogicaCMG is the number 1 Oracle applications outsourcing provider in France • LogicaCMG has been awarded Oracle European Partner of the year twice • LogicaCMG is Microsoft Gold Certified Partner across EMEA, certified in 10 of the 12 competencies • LogicaCMG is Microsoft EMEA Dynamics Partner of the Year for 2006

30. Agenda 1 Overview of LogicaCMG 2 Our portfolio of offerings 3 Global service delivery 4 The way we work

31. Our global service delivery benefits Manage Cost Manage Risk Accelerate • Reduce cost • Focus on core business • Predictability • Impact balance sheet • Improved cost effectiveness • Spreading of initial investment cost • Reduce vulnerability to staff changes • Access to skills when needed • Technology refresh/ change • Free up cash for investment • Avoid IT capital investments (non-core) – • Accelerate speed to market • Enable business focus transformation • Access to new skill set • Mergers and acquisitions • Focus on core business • Improved quality of service • Flexibility

32. Blended Sourcing Nordics Netherlands UK Germany Czech Republic Slovak Republic KEY BPO Service Centres Applications Management Centres Global Data Centres Customer Service Centres Global Control Bridge Network Portugal Morocco France Philippines India Australia Global Service Delivery LogicaCMG delivers a full range of IT outsourcing and business process solutions and services through our Global Service Delivery Organisation. Our “blended sourcing” model mixes onsite, onshore, nearshore and offshore resources to deliver services to our customers at the right cost, quality performance, security and risk. This model uses people, process and technology to deliver an integrated service locally to our customers.

33. Application Management and Testing Customer Service Desk Infrastructure Management Business Process Outsourcing Global Service Delivery portfolio 35 years of experience

34. Agenda 1 Overview of LogicaCMG 2 Our portfolio of offerings 3 Global service delivery 4 The way we work

35. Cortex – the way we work Manage Relationships Run LogicaCMG Manage Staff Cortex The set of best practice business processes that provide a framework for everything we do, anywhere in the world. Manage Markets WinBusiness Manage Products Manage Service Manage Projects Manage Consultancy Manage Customer Assignment DoWork SupportWork BuyThings Tools

36. Produced by LogicaCMG corporate communications LogicaCMG has taken reasonable care to ensure that the information contained herein is correct at the time of publication. Before using or relying on any content in this presentation, independent verification should be obtained. LogicaCMG accepts no liability nor responsibility for any use of or reliance upon the content of this document.