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In:charge Creating Stability by a Stronger Focus on Risk and Compliance ExCo Insight Session 1 June 2011

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In:charge Creating Stability by a Stronger Focus on Risk and Compliance ExCo Insight Session 1 June 2011

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    1. in:charge – Creating Stability by a Stronger Focus on Risk and Compliance ExCo Insight Session 1 June 2011

    2. to bring together all key stakeholders involved in the successful implementation of the Risk and Compliance Framework to create a common view of the future state to facilitate a meaningful and actionable discussion on what need to be done in order to implement the Framework 2 Purpose, Approach and Agenda

    3. Training structure

    4. Contents 4

    5. Objectives of this module 5

    6. in:charge will build a foundation for stability and future growth 6 To deliver on customer promises we need to create stability in the business by embedding risk management and control into the way we work. To be able to grow, we need to do things right.

    7. Background for the in:charge initiative 7 EnterCard’s new vision “Beyond Expectations” applies not only from our customers’ perspective but from our partners’, owners’ and colleagues’ perspectives as well. Being more customer centric in everything we do is crucial to deliver on our promises – and beyond. Our new mission is about making customers’ lives easier by delivering smart payment and financing solutions. This means new propositions will be needed in order to succeed. The purpose with the re:charge initiative was to put focus on our innovation culture. Our strategy contains elements of continuous growth. However, our ambitious growth targets will require a stronger foundation that ensures stability and operational efficiency. The purpose of the in:charge initiative is to put focus on quality. Being a sustainable business that has a clear governance structure and processes is key for long term success. New and changed regulations will constantly affect our business and therefore we need a framework that will allow their easy adaption and implementation. The purpose of the in:charge initiative is to create a sound control environment and to secure operational efficiency. To take informed decisions we must be able to regularly review and manage all our risks and incidents. In:charge will put methods, tools and guidance in place so we can fulfil strategic ambitions and add value to the business.

    8. DELIVERING BEYOND EXPECTATIONS IS ABOUT BUILDING A SUSTAINABLE BUSINESS 8

    9. EnterCode

    10. in:charge – Future state benefits © EnterCard, 2011 For internal use only 10

    11. in:charge Objectives Transformation is wanted on several levels

    12. © EnterCard, 2011 For internal use only 12 in:charge Roadmap - Preliminary

    13. Contents 13

    14. Objectives of this module 14

    15. What is driving the development of Risk & Compliance in the financial industry

    16. Industry outlook What we must avoid…

    17. Industry outlook Leading Practices

    18. Preparing for the future in:charge – Creating a common platform for future changes

    19. Contents 19

    20. Objectives and content of this module 20

    21. Principle 1: Based on Lines of Defence governance model Principle 2: One integrated set of Risk & Compliance processes Principle 3: Integration of Risk-, Capital- and Performance Management Principle 4: Adopted to EnterCard’s business model 21 Basic framework principles

    22. Principle 1: Based on Lines of Defence

    23. Principle 1: Based on Lines of Defence

    24. Principle 2: One integrated set of R&C processes

    25. Principle 3: Integration of Risk-, Capital- and Performance Management

    26. Proportionality In size and complexity Operating model Country and regional organisation Governance model Aligned with delegation of business responsibilities Culture Support entrepreneurial decision making, in line with strategy and risk appetite 26 Principle 4: Adopted to EnterCards business

    27. Entercard Risk & Compliance Framework Overview 27

    28. Entercard Risk & Compliance Framework Overview 28

    29. Entercard Risk & Compliance Framework Overview 29

    30. Entercard Risk & Compliance Framework Overview 30

    31. Entercard Risk & Compliance Framework Overview 31

    32. Entercard Risk & Compliance Framework 32

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