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By Professor (Dr) Tony Ghaye The Institute of Reflective Practice Gloucester, U.K.

‘QUIET LEADERSHIP’ for modern teams in a modern NHS. By Professor (Dr) Tony Ghaye The Institute of Reflective Practice Gloucester, U.K. ‘Leading from Clinical Practice’ conference, NEWI, 11 th September, 2003. Modern teams for a modern NHS?.

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By Professor (Dr) Tony Ghaye The Institute of Reflective Practice Gloucester, U.K.

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  1. ‘QUIET LEADERSHIP’ for modern teams in a modern NHS By Professor (Dr) Tony Ghaye The Institute of Reflective Practice Gloucester, U.K. ‘Leading from Clinical Practice’ conference, NEWI, 11th September, 2003

  2. Modern teams for a modern NHS? • Are INFLUENTIAL • INNOVATIVE due to good DECISION MAKING & TEAM COHESION • Able to do this due to SUPPORT and COMUNICATION • Foundation of TRUST • All fuelled by a CULTURE of REFLECTION What kind of leaders for modern teams?

  3. ‘Quiet leadership’ with modern teams(see Ghaye, T., 2004a & Ghaye, T., 2004b) Quiet leaders appear to have a number of qualities (1) They change themselves, not just ‘others’ (2) They are concerned about what the team stands for (3) They encourage a ‘culture of questioning’ (4) They want ideas from everywhere (5) Promote ‘alongsideness’ not leader-follower (6) Foster a self-organising team spirit (7) Thin not thick-skinned (8) Fast on festering (9) Manage team knowledge (10) They work away from the spotlight, their ‘quietness’ often appears to make their work invisible, unnoticed, uncelebrated. All of this adds to their mystique !

  4. References • Ghaye, T., 2004a, Developing the Reflective Healthcare Team, Blackwell Science. • Ghaye, T., 2004b, Building the Reflective Healthcare Organisation, Blackwell Science.

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