1 / 6

Retail Bank KPI Importance

There are many factors that must be considered as kPI in retail banking.This type of banking offers meticulous attention to every client.

cglibank
Download Presentation

Retail Bank KPI Importance

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Importance of Retail Bank KPI

  2. Retail banking refers to the type of bank activities that deals directly with the customers or consumers instead of corporations or any other banking institutions. • It is also known as consumer banking, the services offered by the various retail banks may include savings, personal loans, checking, mortgages, debit cards and credit cards. • Retail banking is usually found in the common banks that cater to the private individuals and some corporations.

  3. Virtually, a banker or a technology provider can make a customer to come in to the branch, connect via the Internet, or call their bank to do a retail banking transaction. • This type of banking offers meticulous attention to every client with the help of relationship manager, which doesn't apply to its counterpart (private banking). • This type of banking has seen the technology-enabled rush to supply customers with services at less cost and this trend will continue One of the most common term used in retail banking is KPI (to measure the progress of a certain organization belonging to the industry).

  4. The KPI's are measurable and quantifiable and must be identified to assess the performance of retail banks. Banking sector has an exact environment to identify KPI. • There are many factors that must be considered as kPI in retail banking Average number of depositors per retail bank branch Average number of credit cards issued by the retail bank Average number of closed bank accounts Average number of customers served in a day Ratio of active depositor to dormant depositor

  5. Average withdrawals made by each depositor • Rate of default risk THANKS

More Related