1 / 16

Star Alliance EU Airpass Training prepared by Connie Ji March 2013

Star Alliance EU Airpass Training prepared by Connie Ji March 2013. Rule Application: This rule applies to an airpass within EU.

channing-fisher
Download Presentation

Star Alliance EU Airpass Training prepared by Connie Ji March 2013

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Star Alliance EU Airpass Training prepared by Connie Ji March 2013

  2. Rule Application: • This rule applies to an airpass within EU. • WITHIN EUROPE AND CIS COUNTRIES DEFINED AS: ALBANIA/ARMENIA/AUSTRIA/AZERBAIJAN/BELARUS/BELGIUM/BOSNIA HERCEGOVINA/BULGARIA/CROATIA/CYPRUS/CZECH REPUBLIC/DENMARK/ESTONIA/FINLAND/FRANCE/GEORGIA/GERMANY/GREECE/HUNGARY/IRELAND/ITALY/LATVIA/LITHUANIA/LUXEMBURG/MACEDONIA/MALTA/MOLDOVA/NETHERLANDS/NORWAY/POLAND/PORTUGAL/ROMANIA/RUSSIA/SERBIA&MONTENEGRO/SLOVAKIA/SLOVENIA/SPAIN/SWEDEN/SWITZERLAND/TURKEY/UKRAINE/UNITEDKINGDOM

  3. Participating carriers: • A3/JP/LH/LO/LX/OS/OU/SK/SN/TK/TP • Note: must NOT be on one or more of the following flts

  4. Class of Service: Q class (Economy) MIN coupon: 3 Max coupon: 10 Fare Basis : EUSTAR? ?—Coupon number EUSTARCH7 --Child total 7coupons EUSTARIN7 --INF toal 7 coupons OSI: OSI YY PSS FARE PER COUPON FLOWN ON DIRECT FLIGHTS IN USD:

  5. MN.Minimum Stay : NO MX.Maximum Stay: Same as for the intercontinental ticket But not more than 3 MONTHS SO.Stopovers: MIN 2 Stopover required. Stopover limited to one in each city.

  6. TF.TRANSFERS Changing FLTS at a Transfer/Connecting point requires an additional coupon. Individual sectors may not be travelled more than ONCE in each direction. The cities on IATA list with multiple A/P shall be considered one city. EL.ELIGIBILITY AVLB for residents of a country outside EU in connection with travel to/via EU(DEFINITION OF EUROPE SEE CAT.RU) EU Pass should be sold outside of EU.

  7. Sales Restrictions: 1.A Separate TIX shall be issued. 2.Only 1 Star EU-Pass tix in connection with any Star carrier intercontinental tix issued outside of EU for travel to/via EU. 3.Cross Reference: Endorsement Box (see next page) 4.Note: sold in combination with Redemption/Bonus program YES ID/AD/IP NO

  8. TE.TICKET ENDORSEMENTS: EU Pass tix Endorsement box: VLD STAR ALLIANCE ONLY / REFUND RESTRICTED/ INTL TKT 220XXXXXXXX Longhaul tix Endorsement box: STAR ALLIANCE EU AIRPASS ISSUED CD. Child discounts: CHD 2-11YRs 75%INF <2YRs 10% (if INF turns 2YR during the journey, CHD fare must be applied for the whole journey) UMNR not permitted! Baggage Allowance: Same as longhaul ticket in case of combi of two or more carriers, the most restrictive baggage policy applies.

  9. PE.PENALTIES (No CHD/INF discount) CANCELLATIONS: BEF DEP: USD75 AFT DEP: The difference BTW Paid fare and Flown normal fare. CHANGES: RBKG: no penalty RRTG: USD50 (plus fare/tax difference if any)

  10. Sample: LH intercontinental ticket already issued, now need FRA－(LH) BRU－(SN) PAR－(LH) MAD－(OS) VIE ： Each segment TPM ：190miles、155miles、652miles、1122miles Fare: USD110 ＋ 110 ＋ 135 ＋ 160 ＋ TAX Fare Basis： EUSTAR4 Face Value： USD515 Equal to： CNY3620 ( BSR 7.01030) F/C：FRA LH BRU 110 SN PAR 110 LH MAD 135 OS VIE 160 USD515 END 可以借助星空联盟网站的AIRPASS计算器查询适用航班和票价。 HTTP://WWW.STARALLIANCE.COM/EN/FARES/REGIONAL-FARES/EUROPE-AIRPASS/

  11. How to copy the applicable tax? FRA MUC LH E E 01MAY ENN31OWB 01MAY01MAY 20 EUR 60.00 01MAY11FRA LH MUC60.00EUR60.00END CNY 550 XT CNY 248RD CNY 71DE CNY 92YQ CNY 87OY CNY 319XT CNY 1048 FRA MUC LH Y Y 01MAY YFF31OW 20 EUR 269.00 01MAY11FRA LH MUC269.00EUR269.00END CNY 2460 XT CNY 248RD CNY 71DE CNY 310YQ CNY 87OY CNY 319XT CNY 3176

  12. 例： SK 849 Q 07NOV ARNOSL 0945 1045 SK 455 Q 08NOV OSLCPH 0915 1025 SK1673 Q 09NOV CPHTXL 08150915 1. 以上三段可以开 EU STAR PASS吗？ 不可以！不满足2个Stopover. 2. 如果以上航段误用STAR PASS 来开，有什么后果？ ADM罚到IATA正价，损失巨大！ 3.SK 849 Q 07NOV ARNOSL 0945 1045 SK1467 Q 08NOV OSLCPH 12201330 SK 679 Q 09NOV CPHTXL 1220 1320 LH 191 Y 11NOV TXLFRA 1445 1600 -----长航段机票 LH 728 Y 11NOV FRAPVG 1735 1115+1 如果行程改成以上的安排，SK部分可以用STAR PASS吗？ 不可以，SO只有OSL一点，TXL不算停留点！

  13. 问题: 1.代理人来电询问他们的客人已到达欧洲境内,临时增加行程路线,问他们现在能否代开段票,客人能在境外直接使用. 答：不可以。 必须出发前开票，同时两张票互相关联。

  14. 2.这样的行程可以使用AIRPASS吗? FRA LH VIE LH FRA LH VIE OS CPH 答：不可以。 FRA-VIE 同一方向重复飞行 VIE 同一城市停留2次

  15. 3.代理人出的国际票CA,出在 999-XXX票本上, 3 段PASS 票为LH 航段,可以出在220-XXX吗? 答：不可以。 请开在999票本上。

  16. Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Q&A Thank You for Your Attention

More Related