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Sector led improvement

Learn how to lead improvement and increase workforce capabilities by creating positive workplace cultures in the social care sector. This workshop explores the importance and impact of culture in providing care and support services, and provides practical tools and resources for developing and maintaining a positive workplace culture. Don't miss this opportunity to enhance staff engagement, improve productivity, and deliver better outcomes for those in need of care and support.

charlesrobertson
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Sector led improvement

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  1. Sector led improvement Rachel Reid – Locality Manager (Oxfordshire, Buckinghamshire and Berkshire)

  2. Aim of workshop Provide an opportunity to consider how, as employers in the sector, we can lead improvement and increase the capability of our workforce by creating Positive Workplace Cultures. Today we will………

  3. Culture for Care Positive workplace cultures are central to an organisation’s success or failure, and are never more important than when the service is providing people with care and support. Positive workplace cultures in social care not only address productivity and the health and wellbeing of staff, but also look to improve outcomes for those who need care and support services. Why Culture?

  4. Culture for Care “Whilst we cannot ‘see’ our workplace culture and may be largely unaware of it, we can always see its impact”. Culture for Care Toolkit – Feb 2015 What is Culture?

  5. We all see things differently…..

  6. Culture for Care What does ‘a positive workplace culture’ feel like? What we see is how people are behaving and ultimately that influences how we feel. Culture is what makes people feel ‘good’ about either receiving a service or working in a particular service or team.

  7. Organisational Values The guiding principles that are most important to the employer. These principlesare used to define the right and wrong ways of working and help to inform important decisions and choices They help to set the culture and require a collective understanding to ensure staff embrace the chosen values and uphold them Organisational values can include: being accountable; making a difference; delivering quality; being reliable; meeting deadlines; respecting company policy & rules, & respecting others www.skillsforcare.org.uk/values

  8. In groups / pairs identify your top 3 behaviours for the workforce to ensure a positive workplace culture and good quality of care. Defining the values

  9. Sector led improvement

  10. The employee commitment is a promise to: Work responsibly Uphold dignity Work co-operatively Communicate effectively

  11. The employer commitment is a promise to: Recruit staff who care Make sure staff understand safety and quality standards Help staff develop their skills Take responsibility for how staff work Supervise staff properly Provide thorough induction training Support staff to put their commitment into practice everyday

  12. Culture for Care Visit: http://www.skillsforcare.org.uk/Leadership-management/Positive-workplace-culture/Positive-workplace-culture.aspx The Culture for Care toolkit 6 interactive sections

  13. Culture for Care Hard copy – 3 sections…. The Culture for Care toolkit SECTION 2: Influences – What is workplace Culture? Incl. Poster SECTION 3: How to develop and maintain a positive workplace culture SECTION1: Introduction and Business Case for Culture

  14. Culture for Care Visit: http://www.skillsforcare.org.uk/Skills/Culture/Culture.aspx The Culture for Care toolkit 6 interactive sections online Hardcopy version available – email: marketing@skillsforcare.org.uk

  15. Taking a values-based approach – Recruitment When interviewing prospective employees it is important to understand their values. Although you can train people to cover skills gaps, and you can help people gain experience, it's really hard to get people to change their values Don’t assume prospective employees know about workplace values. Be clear about what is expected within the role. It’s important the workplace values match those of the individual

  16. The values based recruitment toolkit A toolkit to help you: - Identify your values - Embed your values - Include values in your recruitment and selection - Reinforce your values - Include your values in sv, appraisal etc - Ensure your values are embedded into your L&M - Check your values Seminars available to support you Toolkit and seminars available on this link: http://www.skillsforcare.org.uk/Recruitment-retention/Values-based-recruitment-and-retention/Recruiting-for-values-and-behaviours-in-social-care.aspx

  17. Thankyou  Come and see me at the Skills for Care stand! Rachel.reid@skillsforcare.org.uk

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