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What is Emotional Intelligence?

What is Emotional Intelligence?. What is Emotional Intelligence?. Emotional intelligence is about managing our emotions intelligently. It is the ability to understand our own feelings and how they affect us. EQ also involves understanding the feelings of others.

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What is Emotional Intelligence?

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  1. What is Emotional Intelligence?

  2. What is Emotional Intelligence? • Emotional intelligence is about managing our emotions intelligently. • It is the ability to understand our own feelings and how they affect us. • EQ also involves understanding the feelings of others.

  3. What is Emotional Intelligence? • EQ involves self-awareness. People with good self-awareness are aware of how their emotions are affecting them and others around them.

  4. What is Emotional Intelligence? EQ is about how we process delayed gratification, fear, anger and anxiety.

  5. Why is EQ so Important? • 85% of success is due to EQ. Only 15% is due to IQ.

  6. Why is EQ so Important? • Strong EQ enables you to build healthy relationships.

  7. Why is EQ so Important? • Distressing emotions that are not managed well affect our ability to think, focus and get work done.

  8. Two Major Categories of EQ • Personal Competence • Social Competence

  9. EQ Competencies

  10. Self-Confidence • Strong self-image • At rest with yourself • Able to handle stress • Learning to be positive

  11. Self-Awareness • Knowing my internal state • Owning my own choices, values, preferences and beliefs • Understanding my feelings and their effects on myself and others • Having a strong sense of self-worth • Having accurate self-assessment

  12. Relationships • Learning how to relate well to others • Effective in conversation • Listening and empathy • Awareness of the needs, feelings andconcerns of others • Able to get beyond my own needs to meet the needs of others

  13. Teamwork and Work Effectiveness • Able to participate in a group to accomplish a goal or get work done • Capable of resolving disagreements • Effective in communicating with the team • Competent at working under a boss • Dependable at following through on work

  14. Self-Management • Managing internal feelings and thoughts • Self-control • Transparency and integrity • Adaptability • Initiative

  15. Emotional Intelligence • Self-Awareness • Emotional Awareness • Listening Skills • Effective Communication and Listening Resolving Conflict Self-Management • Personal Development Process Personal Development Plan • Personal Coaching

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