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Wireless in the Hospitality Segment Joint Solution with a Leading Gateway Vendor

Wireless in the Hospitality Segment Joint Solution with a Leading Gateway Vendor. Thomas Cheng Senior Product Line Manager, NETGEAR March 2015. US Hospitality Addressable Market. NTGR. http://www.ahla.com/content.aspx?id=34706 American Hotel and Lodging Association. NTGR. 2.

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Wireless in the Hospitality Segment Joint Solution with a Leading Gateway Vendor

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  1. Wireless in the Hospitality Segment Joint Solution with a Leading Gateway Vendor Thomas Cheng Senior Product Line Manager, NETGEAR March 2015

  2. US Hospitality Addressable Market NTGR http://www.ahla.com/content.aspx?id=34706 American Hotel and Lodging Association NTGR 2

  3. Hotel Chains Decision Makers • Luxury and Upper Upscale: Enforced by central HQ with strict guidelines. Decisions involved CEO level and corporate relationship and dedicated account teams • Upper Midscale and Midscale: Recommended by central HQ with autonomous decision by franchise owners, and influenced by local VARs • Economy and affiliated: No specific preferences but with main focus on cost and simplicity • Managed Wi-Fi Services Providers: Can be influential (GuestWiFi, SpotOnNetworks, LodgeNet, WANAport, HotelInternetServices) 3

  4. Hospitality trends • Mobility and workers-on-the go • Customer satisfaction • Wi-Fi as both customer retention and revenue generation • Loyalty program drive value • Wi-Fi as one of the top decision factors in choosing hotels • Continued technology innovations for differentiations • Managed wireless service providers becoming influential 4

  5. Key Requirements • Simple Wi-Fi • No dedicated IT staff • Basic features (2 SSID, WPA2-PSK, seamless roaming) • Ease of installation and configuration • Coverage is the key • Controller for centralized management • Multiple controller management with centralized NMS • NMS or cloud allow managing multiple sites • Onsite survey (if possible) or remote site survey and planning • Enhance Guest portal with hotel branding • Quality of Service and Multi-tiered pricing 5

  6. What are the Problems? Multiple Configurations Outdated Firmware Connection Drops Multiple Management Points Rogue AP Co-Channel Interference Adjacent Interference Lack of Client Visibility Roaming Disconnection NETGEAR 2014 Webinar 6

  7. Controller Positioning Large Medium WC9500 Mid to large hotels High density AP deployment 200 – 500 rooms hotels WNAP210v2/WNAP320 WNDAP350/WNDAP360 WNDAP620/WNDAP660 WN370/WND930 802.11ac future proof Small WC7600 Small to mid hotels 50 – 200 rooms hotels WNAP210v2/WNAP320 WNDAP350/WNDAP360 WNDAP620/660 WN370/WND930 802.11ac future proof WC7520 Small hotels 10 - 50 rooms hotels WNAP210/WNAP320 WNDAP350/WNDAP360 Footer use for Presentation Title or footnotes 7

  8. Product Highlights • Product Specification Support up to 200 AP for single controller Stackable to 3 controller with support of 3x200 AP 2 x SFP+ (1/10G) fiber + 1 1G RJ-45 ports Stacking (3) and redundancy (3+1) Advanced Heatmap with customized definition guest portal, dynamic RF management Support of WNAP210/320/WN370 WNDAP350/360/660/620/WND930 Pay as you go with 10 AP’s licenses • Deployment Medium Enterprise K-12 Education with high bandwidth multimedia Midsize hospitality with in-room AP Small to medium medical complexes • Additional Features 2 eval AP licenses Distributed L3 roaming Busy AP statistics Fast AP discovery Dual and redundant Power Dual fan trays Improved search functions Multicast discovery High Density configuration 8

  9. Pricing

  10. Controller Pricing Position Represented with MSRP Pricing include base hardware and associated AP licenses Does not include AP hardware pricing

  11. Wireless with Valuepoint Interoperability Intelligent Edge GMS7228PS WNDAP360 Dual Band Access Point Wireless Controller WC7520 / WC7600 / WC9500 Core Switch M7100 3600 Gateway Internet 11

  12. Global Success Stories • Crowne Plaza California (Irvine) - US • Best Western Los Angeles – US • Grand Hotel, Torquay – UK • Hotel Dom, Utrecht – Netherlands • De Bastion Hotel Groups – Netherlands • Pod Inn – China • Country Garden - China Footer use for Presentation Title or footnotes 12

  13. WN370 Wall Mount Access Point(Front View) 4 x 100 Mbps Data Ports 1 x Voice Port 13

  14. WN370 Wall Mount Access Point(Back View) 1 x 1G PoE Data Port 1 x Voice Passthrough Port 14

  15. Harsh Environment Dual Band 802.11n High Powered (500 mW) External Antennas* Below Freezing Internal Directional Internal Heater *accessories as separate SKU

  16. WND930 Outdoor AP Key Values • Dual Band 802.11n concurrent operation with 600 Mbps aggregate throughput • Dual redundant PoE inputs at full gigabit rate to simplify deployment • Support PoE PSE (PoE out) functionality for devices such as surveillance cameras • IP67 rated to withstand harsh environment • Embedded heater to provide operation in below freezing temperatures • Internal directional antennas for point to point mesh and external antennas connections • Standalone (Oct) operation and upgradable for controller (M5) and cloud (2015)

  17. Typical Hotel and Assisted Living Deployment Franchise Hotel 85 rooms 85 x WN370 in-room wired/wireless 2 x WNDAP660 high density conf 2 x WC7600 for centralized mgmt 2 x 48 ports Gigabit PoE switches 1 x 3rd party gateway* for auth/billing WNDAP660 WN370 WN370 WN370 WN370 WNDAP660 WN370 WN370 WN370 WN370 Hotel Billing Server PoE Switch WC7600 ValuePoint Network Gateway “As a VAR focusing on delivering simple and cost effective solution for the franchise hotels, we can’t be happier with the compact design of the WN370.”, Young Chai, CEO, CypressNET 17

  18. Why use a gateway? • Desirable in virtually all hospitality environments • “Must have” for hotels • It is the gatekeeper to the Internet • Account level access control • Account level bandwidth control • User level reporting

  19. NC-3600 series • Used in thousands of hotels world-wide • Major market is North America • Features tailored for hospitality • Also popular in MTU/MDU, government, education, small healthcare markets • Interoperates with any layer 2 network infrastructure

  20. NC-3610 • Highest performance gateway controller ideal for all guest networks • Gigabit performance • Accommodates 600-1200+ concurrent user devices • Certified for MICROS and Galaxy PMS • Dynamic Bandwidth Management

  21. Customized login

  22. Flexible Authentication • Tailor authentication to the venue, not the other way around • Automatic • Terms of Service • Local or RADIUS • Property Management System (PMS) • E-mail entry • On Demand

  23. Transparent Client Support • Guest networks are hundreds of users who want to“get on”. • HTTPS redirect • Special Apple handing • AutoIP “plug n play” • AutoVPN • SMTP redirect and Auto proxy • Streamline gaming devices

  24. Control and Security • Advanced traffic control • Stop and track P2P and file sharing • User based and global Bandwidth Control • Session limiting • Built-in firewall features • SSL

  25. VLAN and Routing • Up to 256 VLAN IDs • Subscriber VLAN • Port based VLAN • Supports standard static routes

  26. Management • Web, SNMP • Local or remote Syslog • Port forwarding • Access Point Monitor • VPN tunnel termination • Connection tracking • User Reports built-in

  27. Hotel brands • We track the standards • Our sweet spot is the mid tier market where the volume is highest and cost is key • We are also moving up-market with higher performance platforms and tiered billing • IHG, Choice Hotels, Best Western, Sheraton

  28. Report Portal • Web-accessible, easy to use, long term reports on allsites • Monitor bandwidth and usage at each site • Identify network abusers based on ports and up/down bandwidth • Store user connection logs in case of ISP illegal download warnings Here is a demo of the Report Portalhttp://67.203.12.198vpdemoadmin, admin

  29. Completed Joint Interoperability Report Footer use for Presentation Title or footnotes 29

  30. Engagement Model • Work directly with your NETGEAR representatives or ValuePoint network representatives • If you want to learn more about NETGEAR or ValuePoint, we are here to bring on more partners • Opportunities for Hospitality, always bring up the need of Enhanced Captive Portal, SLA, QoS, Security ValuePoint Networks contactsales@valuepointnet.com support@valuepointnet.comTel: 415-979-0600 NETGEAR contactuspowershift@netgear.com support@netgear.comTel: 866-480-2112 OPTION 1 30

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