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Voice of Customer Presentation

Voice of Customer Presentation. Design for Developing Nations Spring 2012. Table of Contents. Stakeholders Passive Human Waste Pasteurizer Objective Tree Customer Needs Functional Decomposition Arborloo Toilet Objective Tree Customer Needs Functional Decomposition. Stakeholders.

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Voice of Customer Presentation

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  1. Voice of Customer Presentation Design for Developing Nations Spring 2012

  2. Table of Contents • Stakeholders • Passive Human Waste Pasteurizer • Objective Tree • Customer Needs • Functional Decomposition • Arborloo Toilet • Objective Tree • Customer Needs • Functional Decomposition

  3. Stakeholders Arborloo Toilet Design - Sarah Brownell - Rural Haitians (no access) Human Waste Pasteurizer - Alex Martinez (somewhat) - Sarah Brownell - Rural Haitians (no access)

  4. Objective Tree: Passive Human Waste Pasteurizer

  5. Customer Needs: Human Waste Pasteurizer

  6. Main Functions of Human Waste Pasteurizer

  7. Objective Tree: Arborloo

  8. Customer Needs: Arborloo

  9. Main Functions: Arborloo

  10. Questions & Concerns Arborloo • If the facility is too nice the Haitians will use it for storage, but if it's bad then they won't use it at all. How do we make a balance? Pasteurizer • Will the surface heat up to the point of burning someone, given that the environment has to be very hot (~50C)?

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