İSTANBUL KÜLTÜR UNIVERSITY FACULTY OF ENGINEERING Department of Industrial Engineering

1. İSTANBUL KÜLTÜR UNIVERSITY FACULTY OF ENGINEERING Department of Industrial Engineering IE2401 Introduction to Industrial Engineering Prof. Tülin AKTİN Spring 2012

2. 1. INTRODUCTION TO BASIC CONCEPTS 1.1. Definition of Industrial Engineering Industrial Engineering (IE) is concerned with the design, improvementand installation of integrated systems of people, materials, information, equipment and energy. It draws upon specialized knowledge and skill in the mathematical, physical and social sciences together with the principles and methods of engineering analysis and design to specify, predict and evaluate the results to be obtained from such systems.

3. INDUSTRIAL ENGINEERING

4. “5M” of Industrial Engineering Manpower Material Method Machine Money

5. 1.2. History of Industrial Engineering The origins of industrial engineering can be traced back to many different sources. Fredrick Winslow Taylor is most often considered as the father of industrial engineering even though all his ideas where not original. Some of the preceding influences may have been Adam Smith, Thomas Malthus, David Ricardo and John Stuart Mill. All of their works provided classical liberal explanations for the successes and limitations of the Industrial Revolution. Another major contributor to the field was Charles W. Babbage, a mathematics professor. One of his major contributions to the field was his book On the Economy of Machinery and Manufacturers in 1832. In this book he discusses many different topics dealing with manufacturing, a few of which will be extremely familiar to an IE. Babbage discusses the idea of the learning curve, the division of task and how learning is affected, and the effect of learning on the generation of waste.

6. In the late nineteenth century more developments where being made that would lead to the formalization of industrial engineering. Henry R. Towne stressed the economic aspect of an engineer's job. Towne belonged to the American Society of Mechanical Engineers (ASME) as did many other early American pioneers in this new field. The IE handbook says the, "ASME was the breeding ground for industrial engineering. Towne along with Fredrick A. Halsey worked on developing and presenting wage incentive plans to the ASME. It was out of these meetings that the Halsey plan of wage payment developed. The purpose was to increase the productivity of workers without negatively affecting the cost of production. The plan suggested that some of the gains be shared with the employees. This is one early example of one profit sharing plan.

7. Henry L. Gantt belonged to the ASME and presented papers to the ASME on topics such as cost, selection of workers, training, good incentive plans, and scheduling of work. He is the originator of the Gantt chart, currently the most popular chart used in scheduling of work. • What would Industrial Engineering be without mentioning Fredrick Winslow Taylor? Taylor is probably the best known of the pioneers in industrial engineering. His work, like others, covered topics such as the organization of work by management, worker selection, training, and additional compensation for those individuals that could meet the standard as developed by the company through his methods.

8. The Gilbreths are accredited with the development of time and motion studies. Frank Bunker Gilbreth and his wife Dr. Lillian M. Gilbreth worked on understanding fatigue, skill development, motion studies, as well as time studies. Lillian Gilbreth had a Ph.D. in psychology which helped in understanding the many people issues. One of the most significant things the Gilbreths did was to classify the basic human motions into seventeen types, some effective and some non-effective. They labeled the table of classification therbligs. Effective therbligs are useful in accomplishing work and non-effective therbligs are not. Gilbreth concluded that the time to complete an effective therblig can be shortened but will be very hard to eliminate. On the other hand non-effective therbligs should be completely eliminated if possible.

9. 1.3. “Systems Approach” in Industrial Engineering Some basic definitions System:A set of components which are related by some form ofinteraction, and which act together to achieve some objective or purpose. Components:The individual parts, or elements, that collectively make up a system. Relationships:The cause-effect dependencies between components. Objective or Purpose:The desired state or outcome which the system is attempting to achieve.

10. An example of a system: System:The air-conditioning system in a home. Objective:To heat or to cool the house, depending on the need. Components:The house (walls, ceiling, floors, furniture, etc.), the heat pump, the thermostat, the air within the system, and the electricity that drives the system.

11. An example of a system (continued): Relationships: (1) The air temperature depends on: (a) Heat transfer through the walls, ceiling, floor and windowsof the house. (b) Heat input or output due to heat pump action. (2) The thermostat action depends on: (a) Air temperature. (b) Thermostat setting. (3) The heat pump status depends on: (a) Thermostat action. (b) Availability of electricity.

12. Other examples of systems • production system of a factory, • information system of a business firm, • computer system of an airlines company, • circulatory system of the human body, • nervous system of the human body, etc.

13. System classifications • Natural vs. Man-Made Systems • Natural systems  exist as a result of processes occurring in the natural world. • e.g. a river. • Man-made systems  owe their origin to human activity. • e.g. a bridge built to cross over a river.

14. System classifications (continued) • Static vs. Dynamic Systems • Static systems  have structure, but no associated activity. • e.g. a bridge crossing a river. • Dynamic systems  involve time-varying behaviour. • e.g. the Turkish economy.

15. System classifications (continued) • Physical vs. Abstract Systems • Physical systems  involve physically existing components. • e.g. a factory (since it involves machines, buildings, people, and so on). • Abstract systems  involve symbols representing the system components. • e.g. an architect’s drawing of a factory • (consists of lines, shading, and dimensioning).

16. System classifications (continued) • Open vs. Closed Systems • Open systems  interact with their environment, allowing materials (matter), information, and energy to cross their boundaries. • Closed systems  operate with very little interchange with its environment.

17. “Systems approach” attempts to resolve the conflicts of interest among the components of the system in a way that is best for the system as a whole.

18. 1.4. Definition of Operations Research Operations Research (OR) is a scientific approach to decision making and modeling of deterministic and probabilistic systems that originate from real life. These applications, which occur in government, business, engineering, economics, and the natural and social sciences, are largely characterized by the need to allocate limited resources. The approach attempts to find the best, or optimal solution to the problem under consideration.

19. The definitions of IE and OR indicate that they have common features. However, the primary difference is that, OR has a higher level of theoretical and mathematical orientation, providing a major portion of the science base of IE. Many industrial engineers work in the area of OR, as do mathematicians, statisticians, physicists, sociologists, and others.

20. OR incorporates both scientific and artistic features: Provides mathematical techniques and algorithms science Modeling and interpretation of the model results require creativity and personal competence art

21. Some application areas of Operations Research • Military (origin of OR - the urgent need to allocate scarce resources to the various military operations and to the activities within each operation in an effective manner during World War II) • Aircraft and missile•Communication • Electronics•Computer • Food•Transportation • Metallurgy•Financial institutions • Mining•Health and medicine • Paper • Petroleum

22. Some of the problems that are solved using Operations Research techniques • Linear programming • - assignment of personnel • - blending of materials • - distribution and transportation • - investment portfolios

23. Some of the problems that are solved using Operations Research techniques (continued) • Dynamic programming • - planning advertising expenditures • - distributing sales effort

24. Some of the problems that are solved using Operations Research techniques (continued) • Queueing theory • - traffic congestion • - air traffic scheduling • - production scheduling • - hospital operation

25. Some of the problems that are solved using Operations Research techniques (continued) • Simulation • - simulation of the passage of traffic across a junction with time-sequenced traffic lights to determine the best time sequences • - simulation of the Turkish economy to predict the effect of economic policy decisions • - simulation of large-scale distribution and inventory control systems to improve the design of these systems

26. Some of the problems that are solved using OperationsResearch techniques (continued) • Simulation • - simulation of the overall operation of an entire businessfirmto evaluate broad changes in thepolicies and operation of the firm, and also to providea business game for trainingexecutives • - simulation of the operation of a developed river basin to determine the best configuration of dams, power plants, and irrigation worksthat would provide the desired level of flood control and waterresource development

27. 2. OPTIMIZATION • 2.1. Basic Definitions • Optimization is finding the best solution of a problem by maximizing or minimizing a specific function called the objective function, which depends on a finite number of decision variables, whose values are restricted to satisfy a number of constraints. • In mathematical terms, the problem becomes: • Optimize (i.e., maximize or minimize) • z = f(x1, x2, …, xn)(Objective function) • subject to: • g1(x1, x2, …, xn) b1 • g2(x1, x2, …, xn)b2(Constraints) • . = . • .  . • gm(x1, x2, …, xn)bm

28. The problem stated above involves “n” decision variables, and “m” constraints. • The objective may be to maximize a function (such as profit, expected return, or efficiency) or to minimize a function (such as cost, time, or distance). • The decision variables are controlled or determined by the decision-maker.

29. Each of the “m” constraint relationships involves one of the three signs , =,  • Every problem will have certain limits or constraints within which the solution must be found. These constraints are: • - the physical laws (which indicate the way that physical quantities behave and interact) • - the rules of society (e.g., government regulations regarding environmental pollution, public health and safety) • - the availability of resources (e.g., limits on materials, energy, water, money, manpower and information)

30. An example of an optimization problem: A small manufacturing firm that produces one item is interested in determining the optimal amount of the product. The objective of the firm is to maximize the profit.

31. First of all, the decision variable of the problem has to be specified. Here, x = the number of units produced and sold is the decision variable of the problem.

32. In order to determine the profit, the revenue and the total cost need to be considered. Revenue is generated by selling the product at a particular price: revenue = price * items sold, or r = px

33. Total cost, on the other hand, has two components: Fixed costs (costs of being in business) - must be met even if the firm does not produce a single item (such as rent, license fees, etc.). Variable costs (costs of doing business) – are influenced by the number of units produced (such as labor costs, raw material costs, etc.). total cost = fixed costs + variable costs total cost = fixed costs + (variable costs per unit) * (number of units produced and sold) total cost = f + cx

34. Thus, profit = revenue – total cost profit = px – f – cx

35. The problem formulation becomes: maximize z = px – f – cx subject to: xC (capacity limitation on the number of units produced) xD (demand should be met) x 0 (non-negativity constraint)

37. 2.2. Some Linear Programming Models A linear programming (LP) model seeks to optimize a linear objectivefunction subject to a set of linearconstraints. One method to solve LP problems is the Graphical Solution Procedure. The procedure consists of two steps: 1. Determination of the feasible solution space. 2. Determination of the optimum solution from among all the feasible points in the solution space. This procedure is not convenient when more than three variables are involved.

39. Example 1: Giapetto’s Woodcarving, Inc., manufactures two types of wooden toys: soldiers and trains. A soldier sells for $27 and uses $10 worth of raw materials. Each soldier that is manufactured increases Giapetto’s variable labor and overhead costs by $14. A train sells for $21 and uses $9 worth of raw materials. Each train built increases Giapetto’s variable labor and overhead costs by $10. The manufacture of wooden soldiers and trains requires two types of skilled labor: carpentry and finishing. A soldier requires 2 hours of finishing labor and 1 hour of carpentry labor. A train requires 1 hour of finishing labor and 1 hour of carpentry labor. Each week, Giapetto can obtain all the needed raw material, but only 100 finishing hours and 80 carpentry hours. Demand for trains is unlimited, but at most 40 soldiers are bought each week. Giapetto wants to maximize weekly profit. Formulate and solve the above problem using the Graphical Solution Procedure.

40. Example 2: Hızlı Auto manufactures luxury cars and trucks. The company believes that its most likely customers are high-income women (HIW) and men (HIM). To reach these groups, Hızlı Auto has embarked on an ambitious TV advertising campaign and has decided to purchase 1-minute commercial spots on two types of programs: comedy shows and football games. Each comedy commercial is seen by 7 million HIW and 2 million HIM. Each football commercial is seen by 2 million HIW and 12 million HIM. A 1-minute comedy ad costs 50,000 TL, and a 1-minute football ad costs 100,000 TL. Hızlı Auto would like the commercials to be seen by at least 28 million HIW and 24 million HIM. Hızlı Auto wants to meet its advertising requirements at minimum cost. Formulate and solve the above problem using the Graphical Solution Procedure.

41. Example 3: A company owns two different mines that produce an ore which, after being crushed, is graded into three classes: high-, medium-, and low-grade. Each grade of ore has a certain demand. The company has contracted to provide a smelting plant with 12 tons of high-grade, 8 tons of medium-grade, and 24 tons of low-grade ore per week. Operating costs are $200 per day for mine 1, and $160 per day for mine 2. The two mines have different capacities. Mine 1 produces 6, 2, and 4 tons per day of high-, medium-, and low-grade ores, respectively. Mine 2, on the other hand, produces 2, 2, and 12 tons per day of the three ores. How many days per week should each mine be operated to satisfy the orders and minimize operating costs? Formulate and solve the above problem using the Graphical Solution Procedure.

42. Example 4: A pie shop that specializes in plain and fruit piesmakes delicious pies and sells them at reasonable prices, so that it can sell all the pies it makes in a day. Every dozen plain pies nets a 1.5 TL profit, and requires 12 kg. of flour, 50 eggs, and 5 kg. of sugar (and no fruit mixture). Every dozen fruit pies nets a 2.5 TL profit, and uses 10 kg. of flour, 40 eggs, 10 kg. of sugar, and 15 kg. of fruit mixture. On a given day, the bakers at the pie shop found that they had 150 kg. of flour, 500 eggs, 90 kg. of sugar, and 120 kg. of fruit mixture with which to make pies. Find the optimal production schedule of pies for the day. Formulate and solve the above problem using the Graphical Solution Procedure.

43. Example 5: A company produces two products: Model A and Model B. A single unit of Model A requires 2.4 minutes of punch press time and 5 minutes of assembly time, and yields a profit of 8 TL per unit. A single unit of Model B requires 3 minutes of punch press time and 2.5 minutes of welding time, and yields a profit of 7 TL per unit. If the punch press department has 1200 minutes available per week, the welding department 600 minutes, and the assembly department 1500 minutes per week, what is the product mix (quantity of each to be produced) that maximizes profit? Formulate and solve the above problem using the Graphical Solution Procedure.

44. Example 6: The Village Butcher Shop traditionally makes its meat loaf from a combination of lean ground beef and ground lamb. The ground beef contains 80 percent meat and 20 percent fat, and costs the shop 8 TL per kilogram; the ground lamb contains 68 percent meat and 32 percent fat, and costs 6 TL per kilogram. How much of each kind of meat should the shop use in each kilogram of meat loaf if it wants to minimize its cost and to keep the fat content of the meet loaf to no more than 25 percent? Formulate and solve the above problem using the Graphical Solution Procedure.

45. Example 7: A furniture maker has 6 units of wood and 28 hours of free time, in which he will make decorative screens. Two models have sold well in the past, so he will restrict himself to those two. He estimates that model I requires 2 units of wood and 7 hours of time, while model II requires 1 unit of wood and 8 hours of time. The prices of the models are 120 TL and 80 TL, respectively. How many screens of each model should the furniture maker assemble if he wishes to maximize his sales revenue? Formulate and solve the above problem using the Graphical Solution Procedure.

46. Example 8: Four factories are engaged in the production of four types of toys. The following table lists the toys that can be produced by each factory. The unit profits of toys 1, 2, 3, and 4 are; 50 TL, 40 TL, 55 TL, and 25TL, respectively. All toys require approximately the same per-unit labor and material. The daily capacities of the four factories are 250, 180, 300, and 100 toys, respectively. The daily demands for the four toys are 200, 150, 350, and 100 units, respectively. Formulate the above problem. Can you solve it using the Graphical Solution Procedure?

47. Example 9: A company makes three products and has available four workstations. The production time (in minutes) per unit produced varies from workstation to workstation (due to different manning levels) as shown below: Similarly, the profit (£) contribution per unit varies from workstation to workstation as below: If one week, there are 35 working hours available at each workstation, how much of each product should be produced given that we need at least 100 units of product 1, 150 units of product 2, and 100 units of product 3?Formulate this problem as an LP.

48. 3. FACILITIES LOCATION AND LAYOUT Facility:Something (plant, office, warehouse, etc.) built or established to serve a purpose. Facilities management:A location decision for that facility, and the composition or internal layout of the facility once located ( facility location + facility layout). ???

49. 3.1. Facilities Location • Facilities location is the determination of which of several possible locations should be operated in order to maximize or minimize some objective function, such as profit, cost, distance or time. • Examples: • locate a new warehouse relative to production facilities and customers • locate an emergency service (police station, fire station, blood bank, etc.) • locate branch offices for banks • locate supply centers for construction projects

50. Steps in a facility location decision: • Define the location objectives and associated variables. • 2. Identify the relevant decision criteria. • Quantitative- economic • Qualitative - less tangible • 3. Relate the objectives to the criteria in the form of a model, or models (such as break-even, linear programming, qualitative factor analysis, point rating). • 4. Generate necessary data and use the models to evaluate the alternative locations. • 5. Select the location that best satisfies the criteria.