Introduction to Faith in Action Evaluation Resources

1. Introduction to Faith in Action Evaluation Resources Danijela Korom-Djakovic Public/Private Ventures September 18, 2007

2. FIA Evaluation Resources • Available on the Extranet http://www.fiavolunteers.org/extranet/extranet.cfm • Purpose of the resources

3. Features of the resources • Easy-to-read • Brief • Use examples • Have suggestions for additional resources and weblinks • Adaptable worksheet, form, survey and letter templates

4. Overview of the resources 1. The Uses and Purposes of Program Evaluation • Highlights the ways programs can use program evaluation results 2. Guidelines for Program Evaluation • Lists key characteristics of good program evaluations 3. Flowchart of the Evaluation Process • Provides an overview of key steps involved in program evaluation 4. Program Logic Model Worksheet • Contains instructions and a worksheet programs can use to create program logic models

5. Overview of the resources (cont.) 5. How to Focus Your Evaluation: Selecting Outcomes and Indicators • Highlights key questions to help programs determine what to focus on in their evaluations 6. Planning a Program Evaluation Worksheet • Can help facilitate the planning phase of the evaluation 7. Tips on Creating Survey Questions and Increasing Response Rates • Lists essential practices for survey development and getting more people to respond to the survey 8. Data Collection Worksheet • Simple form to keep track of different aspects of data collection

6. Overview of the resources (cont.) 9. Program Evaluation Timeline  • Simple form to keep track of activities in your evaluation 10. Tips for Data Tracking and Processing  • Suggestions for tracking and processing data 11.Tips for Analyzing Evaluation Data • Suggestions for approaches to analyzing qualitative and quantitative data 12. Tips for Presenting Evaluation Data  • Suggestions for writing up evaluation reports 13 & 14 Program Evaluation Resources on the Web and in Print • Annotated bibliographies of additional resources on program evaluation and methods

7. Overview of the resources (cont.) • Surveys and forms • Care Recipient Satisfaction Survey • Volunteer Training Evaluation Form • Volunteer Satisfaction Survey • Caregiver Satisfaction Survey • Community Member Awareness Survey • Board Member Self-Evaluation • Presentation/Workshop/Meeting Evaluation Form • Donor Survey

8. Overview of the resources (cont.) Each survey: • Can be modified • Has an Excel data entry template (except Board Member Self-Evaluation) • Has been tested • Has pre-coded questions: How often do you donate to Faith in Action? (Check only one box.) 1 I made my first donation this month 2 More than once a month 3 Once a month 4 A few times a year 5 Once a year 6 Less than once a year

9. Overview of the resources (cont.) • Cover Letter Template for Anonymous Mailed Surveys • Sample cover letter • Questions, comments?

10. Contact Information Danijela Korom-Djakovic Research Associate Public/Private Ventures 2000 Market Street, Suite 600 Philadelphia, PA 19103 Tel: 215-557-4439   Email: dkoromdjakovic@ppv.org