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Prepare for the upcoming workshop by exploring league tables, communication breakdown films, quizzes, and rehearsing together as a team. Improve your communication skills and learn how to effectively work in a team.
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Phase 2: Preparing for the Practice Workshop (Lessons 5 – 8)
Overview Phase 2: Preparing for the Practice Workshop (Lessons 5-8) Lesson 5: League table of communication difficulties Finding out what other students say about communication Lesson 6: Communication breakdown films Spotting what adults can do to improve communication Lesson 7: Quiz and workshop finish Lesson 8: Rehearsing the Practice Workshop
Lesson 5: Learning outcomes • Today we’ll learn about: • the League table of communication difficulties exercise • the best way to present it • cooperating in a team
Communication difficulties • Commentary Skills checklist: • Say something about each of the answers • Make eye contact • Smile • Use a loud, clear voice • Be relaxed, and not rushed • X factor 15 15
Lesson 6: Learning outcomes • Today we’ll learn about: • the Communication breakdown films exercise • the best way to present it • cooperating in a team 16
‘Too much talk’ This short film shows a young person’s first day in a commercial kitchen. After the film we’ll ask you to: • point out what the chef does well • suggest what the chef could do better to help the young person
‘Customer service?’ This short film shows a young person (Jessica) starting work in a women’s clothing shop. After the film we’ll ask you to: • Point out what went wrong • Suggest how Jessica could be helped to improve her customer service skills
‘Friendship or friendliness?’ This short film shows a young person (Becky) on her first day of work experience in an office. After the film we’ll ask you to: • Suggest how the boss should sort out this difficulty
Lesson 7: Learning outcomes • Today we’ll learn about: • how to present the Quiz • cooperating in a team 20
Quiz: Q1 How many new words do children and young people learn during their school years? • One per day • Three per day • Seven per day • Ten per day
Quiz: Q1 answer How many new words do children and young people learn during their school years? • One per day • Three per day • Seven per day • Ten per day
Quiz: Q2 Children and young people with communication difficulties are at increased risk of developing mental health problems. • TRUE • FALSE
Quiz: Q2 answer Children and young people with communication difficulties are at increased risk of developing mental health problems. • TRUE • FALSE
Quiz: Q3 Over half of UK employers say skills like communication and teamwork are more important than academic results • TRUE • FALSE
Quiz: Q3 answer Over half of UK employers say skills like communication and teamwork are more important than academic results • TRUE • FALSE
Quiz: Q4 In socially deprived areas of the UK, some young people don’t have the language skills they need to do as best they can in school, work and life. What percentage of young people do you think could be affected? • 10% • 20% • 40-50% • 70%
Quiz: Q4 answer In socially deprived areas of the UK, some young people don’t have the language skills they need to do as best they can in school, work and life. What percentage of young people do you think could be affected? • 10% • 20% • 40-50% • 70%
Quiz commentary preparation • Your presentation needs to: • Explain any confusing words or terms • Give an idea of what the answer means: why is it important? • Be exciting: have an X factor
Lesson 8: Learning outcomes • Today we’ll learn about: • working as a team to present all parts of the Practice Workshop • using a checklist to make sure we think about all of the communication skills to use 30
