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RTI – CAPIO module

RTI – CAPIO module. Transaction flow. CAPIO Login process. In the Indiapost website follow the link Right to Information In the RTI page click CAPIO Module You will be taken to the login screen of the CAPIO module of DOP as in the figure above. Operator menu.

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RTI – CAPIO module

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  1. RTI – CAPIO module Transaction flow

  2. CAPIO Login process • In the Indiapost website follow the link Right to Information • In the RTI page click CAPIO Module • You will be taken to the login screen of the CAPIO module of DOP as in the figure above

  3. Operator menu • Upon successful login, operator menu appears as in figure aside • Select the option Register New Requestto register and despatch a fresh request

  4. Registering new request • Enter details of request • Select the nodal CPIO concerned • Enter mode of despatch and payment details • Click Submit button • Unique registration number is assigned for the request

  5. Acknowledgement for the request • In the CAPIO desk select the option Print Acknowledgements • Select the registration number concerned • The Acknowledgement appears as in the figure aside • This can be printed and given to the person seeking information

  6. Handling pending requests • Despatch of requests can initially be postponed for various reasons • When such requests are to be despatched select the option Requests/Appeals pending for despatch in the main menu • The Update requests form appears as in the figure aside • Select the registered request, enter despatch details and update exercise 1

  7. Handling appeals • Select the option Register New Appeal in the Operator’s desk • Enter the appeal data in the Appeal Registration Form and submit • Appeal registration number is generated

  8. Status Report • The Status report menu of request/appeal can be accessed by selecting the option View Status in the operator’s desk • In the Report menu on enter any of the parameters like Registration no., Name, State and City to search the request or appeal pending and click Submit • On selecting the request/appeal concerned the current status is fetched

  9. Registers • The Request Register and Appeal Register can be accessed by viewing the Reports option

  10. Supervisor tasks • The Supervisor on logging in gets the interface as in the figure aside • The Supervisor can view the Request and Appeal register including the total fee and postal charges collected • Supervisor can reset operator password and can change his/her own password

  11. Utilities – Change password • The operator can use the Change password option to change the current password to a new one exercise 2

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