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Salesforce IoT Experience

Salesforce introduced its Cloud-based IoT Cloud platform, so as to offer the opportunity to its clients in better understanding of the customer data. <br>

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Salesforce IoT Experience

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  1. Enhanced Customer Experience with IoT Cloud cloud.analogy info@cloudanalogy.com +1(415)830-3899

  2. Why IoT Cloud ? Connected devices are everywhere to be found whether in our household or in the offices. Salesforce consulting companies are looking out for ways and means - to establish a connection between the data on the connected devices and the customer data. Salesforce introduced its Cloud-based IoT Cloud platform, so as to offer the opportunity to its clients in better understanding of the customer data. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  3. IoT Cloud - Purpose Empowering the businesses by proper utilization of data that resides on the connected devices - to offer streamlined customer experience. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  4. IoT Cloud - Benefits Following are some of the benefits : • Security • Easier Data Collection Process • Connecting Data to Customer Experience info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  5. IoT Cloud - Benefits Security Security is of paramount importance for IoT Cloud. In the words of Dylan Steele, IoT Cloud Director, it runs high in terms of security " We're running the IoT Cloud on the same enterprise-grade security that we use for all our Salesforce applications," info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  6. IoT Cloud - Benefits Easier Data Collection Process The event processing engine for the IoT Cloud ingests almost billions of events per day. The less technical users need not rely on the data analysts to understand the data. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  7. IoT Cloud - Benefits Connecting Data to Customer Experience There is rule-based approach that is followed here - using machine learning for updation of IoT system. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  8. IoT Cloud - The Limitations Following are some of the limitations : Lack of Flexibility Security info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  9. IoT Cloud - The Limitations Lack of flexibility Salesforce enables the business owners, without any programming skills to build a customized app - without using the preconfigured elements like dashboards and widgets. However, if there is a requirement of programming components in tuning the apps then the same preconfigured elements act as constraints. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  10. IoT Cloud - The Limitations Security One of the greatest vulnerabilities for IoT Cloud is that of security. There is always a need to protect the data on the connected devices but there is no probability that there is a data theft - by cybercriminals or competitors. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  11. Render the end-to-end Customer Experience Following are some of the ways to render the end to end customer experience : Einstein Analytics Customer Context info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  12. Render the end-to-end Customer Experience Einstein Analytics Einstein offers insight on, not only sensor data from the connected devices but ERP records and website logs as well as visualization. It offers the best way of visualization, thereby creating a story. This makes the reports - easily readable, easy to remember and understand. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  13. Render the end-to-end Customer Experience Customers Context It is important to collect data on the connected devices. The customer context is the environment in which, the customers take some action. This helps to evoke better real-time responses. info@cloudanalogy.com +1(415)830-3899 cloud.analogy

  14. THANK YOU info@cloudanalogy.com +1(415)830-3899 cloud.analogy

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