Quality Assurance and msds Indicator 7 training Department of radiology,FMU,Faisalabad

1. Quality Assurance and msds Indicator 7 training Department of radiology,FMU,Faisalabad DR M SAQIB MUNIR,MASTER OF PUBLIC ADMINISTRATION,CERTIFIED IN DATA BASE ADMINTRATION,

2. What is Quality • Any Planned and Systematic activity directed towards customers ( Patients) providing them appropriate Products, along with confidence that Services meet Consumers(Patients) Requirements. • Quality ( Standards & Specifications) can be measured and perceived. • Quality Assurance: Associated with some form of measurement & inspection activity for production operation. Quality Assurance is to bridge gaps in the dispersion of quality , aiming to attain expected value.

3. Disparity • Disparity is caused by defective units and processes. • Conclusion : Quality assurance is basically Value of Money. It is not about achievement of highest quality Values neither Minimum Quality Values.

4. Focus on Quality • In department of Radiology and Medical Imaging QAT has to look for components of Quality: 1. Services 2. Response Time 3. Moral Values & Ethics towards Patients 4. Patient Friendly Environment. 5 . Cost Effectiveness and Dose Expoure. Standardized & Specified ( Department Part) Perceived Services : (Patients & Customers Part).

5. Total Quality • More border than Quality Patient Focus Fascination with Quality Use of scientific Approach in decision making and Problem solving Long term commitment Employee Involvement and Empowerment Continuous Improvement Unity of Purpose Freedom through Control

6. Minimum Service Delivery Standards • Minimum Service Delivery Standards (MSDS) and indicators include the fundamental elements that should be present in all health care establishments in order to deliver safe health services. • Health Standards and Indicators are dynamic, reflecting the constant development of healthcare treatments, practices and protocols. • Evidence based research and are designed to promote a safe environment with managed risks. • There 30 Foundation Standards and 162 associated indicators of Punjab Health Care Commission.

7. Service Delivery Standards • Setting service delivery standards and indicators is an established practice for continuously improving provision of quality services in the health sector.

8. Standard 2 AAC2:Imaging services are provided as per the clinical requirements of the patients. • Ind 7: Imaging services comply with legal and other requirements. • There should be documentation in the Radiology Department of its compliance with ALL legal and regulatory requirements. Key staff should be aware of the regulatory requirements. • If supporting documents are present in the department and staff is aware of the content and clearly applying the requirements, then score as fully met. • If the legal and regulatory requirements are present and understood but not fully applied, then score as partially met.

9. 8.Scope of the imaging services is commensurate to the clinical services provided by the organization. • This requires an understanding of the full scope of services provided at the establishment and observation of the diagnostic facilities provided both on and off site. A full complement of imaging services should also be provided to cater for emergency situations that may arise from the services delivered by the hospital. • Where invasive imaging services are provided there must be adequate support service in the event of an emergency. This involves resuscitation, and in some cases, emergency surgery when cardiac procedures are involved

10. If there is access to a full array of imaging services appropriate with the scope of hospital services, then score as fully met. • If there is insufficient scope and number of imaging services to support the services within the hospital, then score as not met.

11. Q & A • THANK YOU