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Welcome to BT

Get practical information to get started at BT, learn about the company, your unit, and how we'll support you. Explore our values and benefits.

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Welcome to BT

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  1. Welcome to BT Manager welcome to new joiners

  2. What we’ll cover • Let’s get practical – what you need to know to get started • BT – a quick introduction to our company • Your Customer Facing Unit/ Corporate Unit – a bit more about where you’ll be working • Working together – more about your initial goals, continuous development and how we’ll support you

  3. 1. Let’s get practicalLet’s talk about what you need to know to get started

  4. Let’s get practical Settling in Where you’ll be based The technology you need Those around you Our team structure How weconnect – e. g. team meetings Your role Your job description How we’ll support you Things to expect and do guide New joiner website – login ‘newjoiners’

  5. 2. BTA quick introduction to our companyWe’ll talk about the BT story, our structure, our culture and our leadershipIt’ll help you to understand what it’s like to work for BT

  6. The world’s oldest communications company • A story that stretches from the birth of the electric telegraph in the 1830s to the explosion of the internet and superfast broadband. Our heritage reflects 170 years of technological innovation in making a better future – and we’re still making history. BT Archives tells the full story... www.connected-earth.com bt.com/archives twitter.com/BTGroup facebook.com/BTUK archives@bt.com

  7. The world’s oldest communications company Click the playbutton on full screen below to watch the video

  8. …with the world’s brightest future Fibre roll-out Security credentials Converged business Leading sports Mobile success

  9. How BT fits together BT Chief Executive Philip Jansen BT Group Chief Strategy & Transformation Officer Mike Sherman BT Group Chief Finance Officer Simon Lowth CEO, Consumer Marc Allera BT Group Chief Technology and Information Officer Howard Watson BT Group Human Resources Director Alison Wilcox CEO, Enterprise Gerry McQuade BT Group Regulatory Affairs Director Cathryn Ross CEO, Global Bas Burger BT Group General Counsel Sabine Chalmers CEO, Openreach* Clive Selley BT Group Corporate Affairs Director Ed Petter *100% wholly owned subsidiary – a company within the BT Group Customer Facing Units Corporate Units

  10. Our operating model Strategy and Transformation Technology Other Corporate Units Consumer Enterprise Global Openreach Openreach Other CPs Corporate Units run activities on behalf of the business where it’s beneficial to do things once, for everyone. Technology Owns the architecture and designs, builds, and operates processes across BT, working with all CFUs. CFUs own the customer and determine channel, sales and service and drive performance. Openreach operates the fixed access network for all its customers with greater strategic and operational independence, taking into account the overall BT strategic framework Strategy & Transformation have BT-wide accountability for developing strategy, platform proposition and driving transformation initiatives.

  11. Our strategy

  12. What we’re all about Using the power of communications to make a better world We bring together the best networks and technology, with the expertise of our people, making connections, creating new possibilities and developing services that our customers value. This way businesses can grow, communities can flourish, and individuals can get more out of life. That's the difference we make, every day at BT.

  13. PersonalSimpleBrilliant Our valuesOur values are there to help guide our decisions,show us the right thing to do, and create the kindof experience we know our customers want.

  14. Our values Click the playbutton on full screen below to watch the video

  15. Best place to work • It's crucial that our people reflect the diversity of our customers from around the world. And we know that having people from all walks of life makes us a more creative and innovative company. • That variety of experience, culture and background allows our teams to truly use the power of communication to make a better world, giving everyone products and services.

  16. Best place to work… our people networks Click the playbutton on full screen below to watch the video

  17. Our benefits… Sharing our skills, three days a year Develop new skills Give back to the community Improve your health Why volunteer?Looking for inspiration? There are loads of good reasons…

  18. 3. Your Customer Facing Unit/ Corporate UnitTime for a bit more information about where you’ll be working

  19. Your Customer Facing Unit/ Corporate Unit Who we areWhat we do Who our customers areWhere we’re heading Your roleHow we’re measured

  20. 4. Working togetherHow we’ll work togetherMore about your initial goals, performance and how we’ll support you

  21. My performance At BT, we’re all about making the right connections. Our values – personal, simple, brilliant – are at the heart of everything we do. They’re shared by everyone. They connect us all together.  So it’s the perfect time to move BT to a place where our values consistently power everything we do. Making them live through the way we all behave, every day, in every role. One way we will do this is through our BT Group approach to performance: My Performance. With My Performance the intention is to make things simple and a lot more personal to you. It’s less about the process and more about the ongoing conversation between you and your manager.

  22. Our mentorship hub Finding a mentor can help you boost your confidence, increase your career opportunities and accelerate your personal development.​

  23. The Academy Recommends a range of different learning options for people who do jobs like yours Puts you in touch with other people with similar roles,skills and interests Helps you to pick up new skills Gives you ways todevelop your career Academy| Connect | Learn | Grow

  24. Getting started with MyProfile • Follow Stuff • Does your newsfeed look a bit empty? Follow interesting people– you might already know them, or you might now. Follow interestingprofession and subject sites. • Build your profile • Complete your profileto tell the rest of BT who you are, what you do and what you’re interested in – in your own words. • Join the conversation • Harness the power of a hundred thousand brains! BT people are clever and helpful. Ask a question and see who answers. Or share something useful you’ve discovered. Check out MyProfile

  25. Learning Home Check out Learning Home for more information Complete your Mandatory training Access our global learning catalogue Target your knowledge gaps

  26. Help for new joiners www.bt.com/newjoiners(login ‘newjoiners’) Our purpose and our strategy One stop shop for new joiners Guides with help on What to do and How to do it CFU/CU info with facts and figures

  27. Academy

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