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Analysis of Daily Management Operations in an Organization

This tutorial focuses on analyzing the daily management operations within an organization or company. It covers aspects such as objectives, organization hierarchy, resources, output, processes, information systems, supply chain management, and factors impacting productivity and competitiveness. The tutorial also includes suggestions and evaluations for improvement.

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Analysis of Daily Management Operations in an Organization

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  1. TUTORIAL 2 WAES2105 rmana@um.edu.my

  2. Case study • Find an organisation or a company and analyse its daily management operation within the departments or interdepartments. Identify and describe: • the objective (goal) • the organisation hierarchy • the resources • the output • the process • any IS (tps/ mis / eis/ mss etc) ? • any supply-chain management? • how it increase its productivity / compete? • Your suggestions / evaluation

  3. Group project • Maximum = 7 in a group • Assessment: • Report on the Case Study = 15% • Presentation of the Organisation / Company = 10% • Submission date : 6 weeks from today date ( 11/1/07)

  4. Simple Example • Company : FSKTM • Company organisation (chart) • Organisation : University • Nature of business: Academic, Services • Clients : Students • Employee : Academician (different levels), Management Staff & Technical Staff • Chain-Supply : Vendor, Other Departments, Central Mangement • Competitiors : Other IPTA & Private University / Colleges

  5. Objective: Teaching & training students, well (global/world/adavance) R&D • Resources (input): Students, books/references, IT (pc, network), research facilities • Process: teaching, registration, supervision, research • Output: graduation, alumni, report/statistic (ranking), publication

  6. IS : TPS, MIS, • Automation / Technology • User – friendly, Systematic • Evaluation : Survey, Report, Web • Weakness / improvement : Training/hands-on/practical facility; References; online-information, group/collaboration/ ‘clinic’ • Assessment : 80% - good / modern

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