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Customer satisfaction survey company - CViewSurvey

A customer satisfaction survey is a measure to know the level of satisfaction in customers regarding your product or service. Create your first survey with CViewSurvey app. Register to CViewSurvey website and claim 7 days FREE Trial and a FREE Demo.

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Customer satisfaction survey company - CViewSurvey

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  1. Customer Satisfaction Survey Company CViewSurvey

  2. About - CViewSurvey • CViewSurvey is a Web & Mobile application that provides digital transformation to traditional paper surveys and feedback for customer & employee experience, field & market research that helps you evaluate your customer's as well as employee's loyalty. • These survey’s help you understand your customer and elevate their experience. Our surveys can help you create a customer centric culture and turn your customers into your brand ambassadors. The surveys offer solutions for Hospitals, Educational Institutes, Hotels & Restaurants, Chain Stores,IT & ITES etc.

  3. What is a Customer Satisfaction Survey? • A customer satisfaction survey is a measure to know the level of satisfaction in customers regarding your product or service. • These surveys identify happy customers who can later become brand advocates but they also identify customers who are likely to spread negative reviews. • They can be useful in recognising the loopholes if any in your product and offer an opportunity to improve.

  4. Why is Customer Satisfaction Survey Important? • A CSAT survey can help you unleash the opportunities or weaknesses in your product/service so that it creates a better and long lasting experience for your customers. • Respondents claim an answer between 1-5, with 1 being highly unsatisfied and 5 being very satisfied with the products/services received. • The results can then be averaged out to provide an estimated CSAT score that can be used to enhance your customer experiences.

  5. What CViewSurvey aims at? • Through CViewSurvey, business & industry’s can create customized surveys on web, publish on app to collect unlimited response & review AI backed real-time data analytics on mobile & tablets anytime, anywhere. • Data collected when offline is securely stored in the device, which syncs to the cloud server when connected to any network.

  6. Features of CViewSurvey CSAT Surveys: • Works both Online & Offline. • Gives Real Time Data Analytics • Backed by Secured Cloud Data Storage • Fully Digitalized Process • Suitable for all types of Businesses • Provides Customized Themes and Templates • Multilingual.

  7. NPS Survey • NPS focuses on measuring long term customer loyalty. It is proven to be an excellent predictor of customer behavior and is a single question type scale from 0-10 that assesses how likely your customers will recommend you to others. • NPS Survey helps you in measuring customer satisfaction in the long term as well as short term and can be strongly correlated with your company growth. • Create your first NPS Survey with CViewSurvey.

  8. Create your First Survey using CViewSurvey 1. Go to the CViewSurvey website. 2. Choose a plan by going to the pricing page of CViewSurvey website. 3. Read all the details properly. 4. Register yourself to the CViewSurvey website or contact. 5. Claim 7 days FREE Trial and a FREE Demo after registering. 6. For customized plan, contact directly.

  9. Take 7 Days FREE TRIAL Claim FREE DEMO

  10. Contact Details - CViewSurvey • Website - https://cviewsurvey.com/ • Phone no - +91-0731-4976629 • Email – contact@cviewsurvey.com

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