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Applications Software Group 2010 Strategic and Financial Objectives

Applications Software Group 2010 Strategic and Financial Objectives. Key Strategic Focus. 2010 Financial Commit: Hugues/All We need to meet our 2010 financial commitments.

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Applications Software Group 2010 Strategic and Financial Objectives

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  1. Applications Software Group2010 Strategic and Financial Objectives

  2. Key Strategic Focus • 2010 Financial Commit:Hugues/AllWe need to meet our 2010 financial commitments. • Ensure Long Term Financial Health:Sandip / Gani, Eric, DavidWe need to grow our strategic solutions faster than market and ensure we close key accounts.  • Customer Satisfaction:Slava, Gani, Jean-Pierre • We need to implement ICC “get well”. • We need to restore payment credibility with sales team and customer base. • We need to track and meet customer commitments (specific releases, product, services & support). • We need an agreed set of metrics: the more customer facing the better. • Other? • Operational Efficiency:AllWe need to agree to a program and execute.  • Human Resources:AllWe will reward people who put the needs of ALU first and behave according to the values of the organisation. • Customers first • Innovation • Teamwork • Respect • Accountability

  3. Alcatel-Lucent Values • Customers first • We exist to serve our customers. Our success will be determined by how well we perform for our customers. • Innovation • We are intuitive, curious, inventive, practical and bold which allows us to create new ideas for our customers, our business and employees. • Teamwork • Success requires teamwork. We are collaborative and respect the contributions of each person to the team’s success. • Respect • We are a global company with many cultures. We respect and embrace people and perspectives from all over the world. • Accountability • A strong sense of individual and collective responsibility towards customers, colleagues, communities and shareholders.

  4. Financial Targets

  5. Corporate Objectives

  6. www.alcatel-lucent.com

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