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Mobile Technology Today and Tomorrow

Mobile Technology Today and Tomorrow. Vic A. Berger Technologist Manager, Sales – Business Development CDW Government, Inc. Agenda. Mobility vs. Remote Operations The Ultimate Road Warrior – Field Operations The Ultimate Desktop – Telework Emergency Alerts Best Practices Questions.

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Mobile Technology Today and Tomorrow

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  1. Mobile TechnologyToday and Tomorrow Vic A. Berger Technologist Manager, Sales – Business Development CDW Government, Inc.

  2. Agenda • Mobility vs. Remote Operations • The Ultimate Road Warrior – Field Operations • The Ultimate Desktop – Telework • Emergency Alerts • Best Practices • Questions

  3. Mobility vs. Remote Operations • Mobility: The ability to work from any location, at any time • Remote Operations: The ability to continue business operations from a secondary location in the event of a major disruption • Technology is the foundation of both mobility and remote operations

  4. The Ultimate Road Warrior – Field Operations • Field Worker • Tablets and handhelds • Rugged hardware • WiMax and WiFi • Business Traveler • Laptops and handhelds • SSL VPN • Continuity of Operations

  5. The Ultimate Road Warrior – Future Tech • Wireless USB • Wireless power • Multi-function integration, smaller package • Integrated Functions – GPS, Web, Mutimedia • Full function PDA – Treo, Ipaq, Blackberry • Hybrids – OQO and Samsung Q1

  6. The Ultimate Desktop – Telework • Telework/Remote Office • Laptops and handhelds • SSL VPN • Peer-to-peer collaboration software • Videoconferencing • Workflow Efficiency • Multifunction devices • PDFs, not paper

  7. The Ultimate Desktop – Future Tech • Less wires • Unified communications • Optical character recognition • Multi-function devices converting documents to PDF • Personal backup, archival solutions • Green technology

  8. Emergency Alerts • Media consumption habits are changing: We watch less TV, are more mobile and are increasingly reliant on cell phones and text messaging • Yet local governments primarily rely on radio and TV to communicate emergency information. Both require citizens to actively “tune in”

  9. Emergency Alerts • 28 billion text messages were sent in June 2007, up 130 percent from June 2006 • Text messaging, radio and TV offer the greatest speed and depth of information, but only text messaging does not require citizens to act • A layered Continuity of Operations communication strategy should include the means to “push” targeted emergency information to constituents, regardless of their location

  10. Best Practices • KISS • Mobility = Remote Operations • Use Your Refresh Cycle • Alternate Connectivity • Remote Admin EVERYTHING! • BC/DR/COOP as a Benefit, Not a Need

  11. Questions? Vic Berger CDW Government, Inc. vic.berger@cdwg.com

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