ITS L1+L2 – Package Preparation Examples of Good & Bad Skill Evidences

1. ITS L1+L2 – Package PreparationExamples of Good & Bad Skill Evidences Dinu George |

2. “Good” evidence: • Addresses the key components of criteria • Clearly indicates ‘what’ you did • Is clearly and concisely written • Is expressed in terms that are relevant to the specialty, e.g., Application Development & Maintenance, Testing, Data Management etc. • Levels of supervision described • Complexity factors clearly articulated “Bad” evidence: • Does not answer the question • Provides irrelevant information • Is poorly structured • Omits to provide project reference information • Makes it very difficult for the reviewer to be confident that the candidate has demonstrated the criteria • Usually unable to judge the complexity of the task performed. Evidence Standards – Good & Bad evidence Understanding the criteria, properly addressing each element of the criteria providing simple, clear evidence

3. Core Capabilities Example : Technical Leadership “CC6 : Team Leadership : Has the capability of Leading a Team – Document two/three situations where either alone or with support or mentoring lead a team of specialists to perform a specialist task” • Leading a Team • Two/Three Situations from the project • Either alone or with support or with mentoring • Lead a team of Specialists • Perform specialist task

4. Poor Evidence - Example This is just a general statement. Its not clear what the team was supposed to perform. What is the size of the team? What specialists were part of the team? Was he alone leading the project or with the support of a mentor? Irrelevant information? – Not clear what is “multiple application team” – how long the person was in the lead role? Very Generic. Its not clear what the team was supposed to do and what was the specialist task performed. What was the success criteria for his leadership?

5. Good Evidence - example

6. Core Capabilities Example : Problem Analysis and Resolution “CC13 : Problem Analysis and Resolution: Demonstrate the ability to perform logical analysis and problem solving – Provide two/three instances where you managed a significant internal or external client problem from analysis through to resolution. In each case, please describe briefly the nature of the problem, way you approached it, the risk and severity to the client, the resources needed to solve it,involvement of subject matter experts, and how the resolution was implemented” • A significant internal or external client problem • Analysis through to resolution • The nature of the problem • Approach, the risk and severity to the client, the resources needed to solve it • Involvement of subject matter experts • How the resolution was implemented

7. Poor Evidence - Example

8. Good evidence - Example