ISC Networking & Telecommunications “State of the Union” & Future Directions

1. ISC Networking & Telecommunications“State of the Union”& FutureDirections SUG Presentation

2. Agenda • Network Planning Task Force report • Financial information & rates • Strategic initiatives • Future directions

3. NPTF Report • Process • Members • Highlights • Selected recommendations

4. NPTF Process

5. Mary Alice Annecharico / Rod MacNeil, SOM Robin Beck, ISC Chris Bradie/Dave Carrol, Business Services Chris Field, GPSA (student) Cathy DiBonaventura, School of Design Geoff Filinuk, ISC Bonnie Gibson, Office of Provost Roy Heinz / John Keane, Library John Irwin, GSE Marilyn Jost, ISC Deke Kassabian / Melissa Muth, ISC Doug Berger/ Manuel Pena, Housing and Conference Services Robert Helfman, Budget Mgmt. Analysis Dan Margolis, SEAS(student) David Seidell, Wharton Kayann McDonnell, Law Donna Milici, Nursing Dave Millar, ISC Michael Palladino, ISC (Chair) Dan Shapiro, Dental Mary Spada, VPUL Marilyn Spicer, College Houses Steve Stines / Jeff Linso, Div. of Finance James Kaylor, CCEB Ira Winston / Helen Anderson, SEAS, SAS, School of Design Mark Aseltine/ Mike Lazenka, ISC Carol Katzman, Vet School Task Force Members FY ‘04http://www.upenn.edu/computing/group/nptf/

6. NPTF Highlights • Broadened scope to include not only all Network, Video and Telecommunications services but also ISC-wide initiatives • Security concerns dominated the Fall agenda • Virtually no operational discussions and fewer financial discussions • Focused discussions on many strategic topics: wireless, Next Generation PennNet, Internet, INternet2, Security, etc.

7. Selected Recommendations • Ongoing Activities • Upgrading routers and backbone electronics on existing replacement cycles • Multiple-provider Internet strategy and bandwidth management techniques in College Houses • Next Generation PennNet project • Participation in Internet2 • Subsidization of 800 wired, public lab connections that have computers attached.

8. Selected Recommendations • New Activities • Centralized wireless authentication • Subsidized public wireless IP addresses • Operational support for On-line directory project • New security initiatives

9. N&T Financial Information • Five-year cash flow • N&T FY2004 revenue • Central Service Fee • Wallplate rates • General information

10. Projected N&T 5-Year Cash Flow

11. FY2004 Total Revenue

12. FY2005 Projected CSF Expenses

13. FY2005 Monthly Connection Rates

14. FY2005 Networking & Telecom Typical Cost % Increase

15. N&T Rates • All existing Telecommunications rates (lines, phones, LD and local traffic, voice mail, etc.) will remain the same for FY2005. • Student telephone line rates have been lowered to eliminate the $35 activation fee for FY2005 • All Penn Video rates will remain the same in FY2005 • POBOX increased by $5.00 per account per year to cover virus scanning • N&T rates pages -www.upenn.edu/computing/isc/networking/rates/

16. Strategic Discussions • Internet • Next Generation PennNet • Wireless • Internet2/MAGPI • Security

17. Internet • Strategy • Challenges • Current Status • Costs • Next Steps

18. Internet Strategy • Multiple Internet Service Providers with diverse paths and national backbones. (3 ISPs) • Presence at 401 N. Broad Street in the Telecom Hotel to rapidly switch ISPs, obtain additional bandwidth and lower local loop costs. (100 SF) • Reliable and redundant lines from 401 N. Broad to main campus. (Five-year lease of fiber ring using DWDM technology.) • Sufficient Internet capacity to meet current and future needs. (Infrastructure/ISPs are capable of over 2000 Mbps.)

19. External Connectivity – All

20. Internet Strategy (Continued) • Maintain peering links with ISPs. (Direct link to DCAnet, Comcast coming, talking with Verizon.) • Continue to provide cost-effective service for Penn Community. (Monthly Internet cost is $2.90 per user/IP address down from $3.25) • Continue experimentation with low-cost providers. (Cost per meg of Internet service dropping dramatically.) • Continue limits for aggregate outbound residential traffic as well as individual residential IP address outbound limits. (No limits on non-residential usage.)

21. Cost Per Meg Per Month

22. Growth in Internet Bandwidth

23. Internet Usage 2003

24. Internet2 Usage 2003

25. Growth in Internet Expenses (ISPs)

26. Next Generation PennNet (NGP) • Goals • Current status • Strategy • Future plans

27. NAP Area Map Area 4 Nichols House NAP Area 1 Area 5 Huntsman Hall NAP NAP Site to be Determined Area 2 VAGELOSNAP Area 3 MOD 5 NAP

28. NGP Goals • Distribute routing core across campus to minimize single point of catastrophic network failure. • Build redundant network links between the Network Aggregation Points (NAPs) and critical buildings. • Upgrade 20 year-old multi-mode fiber and install single-mode fiber to prepare for multi-Gigabit network speeds. • Build Next Generation PennNet infrastructure to prepare for future technologies and convergence. • Provide “cutting-edge” network connectivity to support Penn’s research, academic and administrative needs.

29. NGP Current Status • Vagelos NAP fully operational. • Strategic conduit installed partnering with non-NGP construction projects. (Locust Walk, Spruce Street, Levine, Hillel, Huntsman, etc.) • Distributed and redundant routers, servers and systems in Vagelos, Huntsman, College Hall and 3401 Walnut. • Redundant connectivity for 3401 Walnut, FB, VPL, College Hall, Facilities/OCC at Left Bank and Public Safety at 4040 Chestnut to insure business continuity. • Huntsman NAP fully operational

30. NGP Current Status (Continued) • MOD5 NAP will be operational in 1-2 weeks. • Northern NAP site selected; design will begin in the Spring • searching for a Western NAP location • All Area 1 buildings linked to Vagelos NAP. • Catastrophic failure reduced from 2 weeks to 2 days for Area 1 buildings. • Working on redundancy plans for Huntsman and MOD5 buildings. • Ultimately all campus buildings will have redundancy

32. NGP Future Plans • Build single-mode fiber links connecting MOD5, Huntsman and Vagelos NAPs • Design and build Northern NAP. • Locate, design and construct Western NAP. • Design/build fiber links to connect all buildings to NAPs. • Design/implement redundancy to all campus buildings • Install single-mode fiber to all buildings.

33. Wireless • Goals • Strategy • Progress • Current Wireless Locations • Future Plans

34. Goals • Meet the wireless needs of the Penn community through service deployments in schools and centers as well as in University common spaces. • Provide secure, reliable wireless service as a complimentary service to our wired PennNet service. • Offer seamless roaming from one wireless LAN to another. • Develop a sustainable funding model, making wireless service affordable for both large and small organizations on campus

35. Strategy • Deploy wireless service using a class of technologies designed to serve large organizations. • Offers more robust set of features • Guarantees long-term, reliable customer support • Work to develop an even more feature-rich wireless service. • Increase shared bandwidth capacity. • Provide greater load capacity. • Offer higher quality of service levels to better meet the expectations of our customers. • Refine and strengthen security models.

36. FY 2004 Progress • Moved from pilots to operational service in public areas and College Houses using PennKey authentication. • Developed a sustainable funding model through the NPTF process. • ISC is providing one-time monies for centralized authentication. • Ongoing costs to be paid by schools/centers. • SAS, SEAS, the Wharton School, the Provost’s Office, VPL and ISC are providing additional public space wireless by coordinating funding efforts.

37. FY 2004 Progress (continued) • Public areas have increased • Van Pelt Library • Houston Hall • Wynn Commons • University Square • College Green (by Friday) • Upgrading from MAC Address to PennKey authentication this spring, nearly campus-wide • Funding identified for additional customer support to LSPs through TSS by NPTF • Greatly improved documentation and website • www.upenn.edu/computing/wireless/

38. Wireless Map

39. Current Status – Public Wireless

40. Current Status – Private Wireless

41. Future Plans (6-12 months) • Conversion from MAC Address to PennKey authentication • Conversion from initial wireless authentication hardware to Bluesocket • More public space deployments as funding permits • Staged school/center funded deployments • Seamless roaming from one wireless LAN to another • Evaluating high-speed wLANs

42. MAGPI • A multi-state regional GigaPoP (Gigabit Point of Presence) , involving institutions from New Jersey, Pennsylvania and Delaware • Penn’s regional connection to Internet2, the research network. • Promotes applications for the region's research and education communities through high performance network technology. • Offers wide range of services to support research activities, including: • Regional, national, and international high speed connectivity • Applications development • Advanced services (e.g., Multicast, IPv6) • Digital video support

43. I2/MAGPI Involvement at Penn • Graduate School of Education • Penn Literacy Network – Dublin Project • SEAS • Interviews of Grad students in China • Bandwidth on Demand – GRASP Lab • School of Medicine • Mahoney Institute of Neuroscience • Museum of Archaeology & Anthropology • Distance Learning with K-12s • International Collaborations in research

44. MAGPI Statistics • Connected Sites • Universities – 12 • Research Facilities – 3 • State Networks – 1, New Jersey • K12 institutions – 32 • Current Capacity to Internet2 • OC12 – 622 Mbps • More info – http://www.magpi.net

45. Security • Nearly 50% of Fall NPTF discussions focused on security • Many good outcomes that will reduce our risks and hopefully reduce reactive time spent on security issues • N&T working on • Authenticated wired access to PennNet • Blocking and notifying affected users • Authorization to wireless networks • Many more to be discussed by Dave Millar in May

46. PennNet Today 99% switched ports (3 buildings) 90% buildings at 100 Mbps 50% buildings with Gig backbones 1 Gig routing core Partially collapsed routing core (three NAPs) PennNet “Tomorrow” 100% switched ports 100% of buildings at Gig or 10 Gig 100% of building backbones at Gig or 10 Gig Multi-link 10 Gig routing core Fully distributed routing core (5 NAPs) Future Directions: Five-Year Vision

47. PennNet Today 90% of closet electronics 10/100 Mbps 75% of campus could have 2 week outage with major catastrophe Services and Systems minimum availability 99.9 (8 hour down time a year) Basic services , some SLAs PennNet “Tomorrow” 100% of closet electronics 100/1000 Mbps 100% of campus would have maximum of 1-2 hours outage with major catastrophe Services and Systems availability 99.999 (5 minute down time per year) Tiered, premium services and many more SLAs. Future Directions: Five-Year Vision (Continued)

48. PennNet Today 3 separate networks PennNet Telecommunications Penn Video Network Separate data, voice and video services Pockets of wireless availability (20%) PennNet “Tomorrow” 1 converged network running IP Digital video VoIP Integrated data, voice and video services Full-campus wireless access Future Directions: Five-Year Vision (Continued)

49. Future Directions: Five-Year Vision (Continued) • How Will The Vision Be Accomplished? • Sticking to closet, building entrance, and router upgrades. • Shedding legacy systems/networks. • Continuing the Next Generation PennNet project. • Adopting new voice/integrated technologies. • Doing solid R&D. • Securing sufficient resources and continuing to do priority setting with NPTF.

50. THANK YOU!