JackBe Training Day 1: What Does It Take To Achieve Real-Time Business Intelligence?

1. JackBe Training Day 1: What Does It Take To Achieve Real-Time Business Intelligence?

2. About JackBe Leading Solution Provider of Real-Time Business Intelligence Globally deployed to over 100 enterprise & government agencies Named to ‘Top 10 Enterprise Products’ in 2010

3. Today’s Special Guest John Crupi, Chief Technology Officer Formerly, CTO of Sun’s SOA Practice & Sun Distinguished Engineer. Co-Author of Core J2EE Patterns Frequent Blogger, Two Time Washingtonian ‘Tech Titan’

4. Today’s Agenda • The Business Case for Real-Time Business Intelligence • Where Real-Time Business Intelligence Applies in Your Organization • How Real-Time BI is Different from Traditional BI • Why it’s All About Real-Time, Self-Service and Pervasiveness • How Presto Delivers the Fastest Time to Business Intelligence Value

5. It’s a Perfect Storm… Real-time Everybody/Everything Connected Mobility Apps Everywhere Hyper Tech-Savviness Social Enterprise 80/20 Self-Service

6. “The Business Case for Real-Time BI revolves around the need to make fast decisions with timely data.”– Claudia Imhoff At the Center of the Storm is the Need for Speed • The Speed to Decide • The Speed to Act • The Speed to Value

7. Fresher Information + Self-Service = Faster Decisions • Business’ are becoming less competitive because they can’t react in time due to stale information or no information! Self-Service Business Intelligence (BI) Trajectory Real-time Apps/Dashboards Self-Service Analysis Live Connect/Mashups Reports/Dashboards In-memory Databases Data Warehouse/OLAP Real-Time

8. How is this approach to BI different? Traditional BI Self-Service BI Reports Apps ETL Warehouse Mashups Mashups

9. Real-Time Intelligence Targets High Volume Decisions Strategic Low-Volume Decisions * M&A * Capital Investment * Strategic Positioning Medium-Volume Decisions * Product Development * Customer Segmentation High-Volume Decisions * Loan Approval * Customer Cross-Selling * Marketing Assessments Tactical Low Decision Volume High

10. Real-Time Problem Characteristics Time and Decision Sensitive Visual and Actionable Contextual and Situational Operational and Tactical

11. What is the ‘Sweet Spot’ for Real-Time Business Intelligence? Decision-Making Personas Executives Strategic Information Workers Operational Back Office Workers Tactical

12. Demo: Real-time Operational Dashboard

13. Demo: Real-Time Marketing Impact

14. JackBe’s Presto: Fastest Time to Business Intelligence Value Real-Time Self-Service Pervasiveness Secure, Live Connections to Disparate Information Easy to Use Tools to Quickly and Easily Create Context Publish and Use Apps Anywhere with No Code

15. The Value of Real-Time Insight In less than two years, the percentage of companies reporting a decision window as daily or shorter has increased from 60% to 77%

16. Real-Time Intelligence at GE Aviation Challenge: The operational systems within GE Aviation’s datacenter were siloed and disconnected, making it difficult for data center analysts to have live insight into their application and server performance, trouble ticket system, and help desk responses. Solution: Real-time App dashboard for datacenter analysts to monitor and manage the health and performance of their applications, server and databases in one complete interactive view.

17. What Does Self-Service BI Really Mean? “Information workers become more self-sufficient by having an environment that is easy to use and supplies information that is easy to consume. These two themes are crucial roles in a fully functioning Self-Service BI environment.” –TDWI Research Self-Service Business Intelligence * * *

18. What is the ‘IT’ about Self-Service BI? The 80/20 Rule: Provide the business with ‘content’ and let them easily create (80% of) their own ‘context’.

19. Self-Service Enterprise App Store Challenge-Qualcomm lacked a self-service information delivery model for business users to have instant access to information to assemble personalized dashboards or portal based applications that host ever-changing departmental data Solution- Qualcomm selected JackBe's Presto to provide the means for users to discover, create and distribute Apps through a secure Enterprise App Store.

20. What ‘Pervasiveness’ Means Apps Anywhere End to End Security No-Rewrite NO CODE

21. Pervasive Apps Anytime, Anywhere

22. The Pervasive Human Resources Portal Challenge- Dell’s Human Resources was tasked to rewrite their HR systems for their employees and for the HR staff. They needed to rapidly connect Peoplesoft, Oracle OBIEE, Taleo, SharePoint, and other internal and SaaS systems, as well as external networking sources such as FaceBook, Twitter and LinkedIn. Solution- Dell was able to connect all of their disparate sources of data without integration - combining data on the fly in real-time. They would be able to surface Apps in Peoplesoft (as portlets) and SharePoint (as WebParts) with no additional effort.

23. Faster Time to BI Value with Presto

24. Why Our Customers Use Presto “I was able to send a last minute requirement to my developer and they had the App built and deployed in less than 24 hours. Normally, this would have taken them several weeks due to all the politics and policiesin place for our BI environment.” “We are able to estimate a cost savings of $1000 per engine that's connected to our service operations system. Having the ability to track these assets in real-time allows us to estimate the cost savings per engine.” “We have been able to grow from 10 Apps to 40 Apps in 4 short months.” “We were impressed with the ease of creating dashboards and the ability to customize the application code. Based on comparative price, functionality and the support we were already receiving from Presto, we didn’t think it would be cost effective to bring any other tool in-house.”

25. A Preview of the Presto Power User Training Course http://training.figleaf.com/courses/presto.cfm

26. JackBe Training Day 1: What Does It Take To Achieve Real-Time Business Intelligence?