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WEBINAR The Forrester Wave™: Identity Management And Governance, Q2 2016

WEBINAR The Forrester Wave™: Identity Management And Governance, Q2 2016. Merritt Maxim, Senior Analyst. September 28, 2016. Call in at 12:55 p.m. Eastern time. Identity management challenges are still alive and real.

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WEBINAR The Forrester Wave™: Identity Management And Governance, Q2 2016

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  1. WEBINARThe Forrester Wave™: Identity Management And Governance, Q2 2016 Merritt Maxim, Senior Analyst September 28, 2016. Call in at 12:55 p.m. Eastern time

  2. Identity management challenges are still alive and real Please choose an answer that best reflects your company’s new hire onboarding process. Base: 56 to 64 TM professionals; Source: Forrester’s Q3 2015 Global Identity Management Online Survey

  3. Increasingly complex IT environments strain manual onboarding processes “What is the average number of accounts created for each new user on day 1?” Base: 35 TM professionals; Source: Forrester’s Q3 2015 Global Identity Management Online Survey

  4. Today’s org structures are highly dynamic “What percentage of your employees change job roles (promotions, reorganizations, etc.) in a given calendar year?” Base: 28 TM professionals; Source: Forrester’s Q3 2015 Global Identity Management Online Survey

  5. Access anywhere, anytime

  6. It’s not an “or” but an “and” relationship between employee experience and operational excellence Digital operational excellence + Employee experience

  7. Identity management and governance (IMG) plays a paramount role Employee experience Application access Password recovery Access request management Access certification

  8. IMG reduces complexity and cost Minimize the risk of data breaches. IMG solutions can identify compromised credentials, overprivileged users, stale or orphan accounts, and segregation of duty (SoD) violations to maintain principle of least privilege. Improve end user productivity. IMG solutions automate and centralize the process by which users can request and gain access to applications, yielding significant employee satisfaction and productivity gains. Deliver operational efficiencies. IMG solutions alleviate administrative headaches for managing and granting user access to applications by providing a centralized platform with workflow, delegated administration, analytics, and reporting to ensure that technology management grants access efficiently and within defined business rules and policies.

  9. Forrester Wave™ evaluation: inclusion criteria A productized and publicly announced identity management and identity governance offering At least $20 million in annual IMG license revenue over the past four fiscal quarters At least 50 paying customer organizations in production A mindshare with Forrester’s clients during inquiries A mindshare with other IMG competitive vendors

  10. The Forrester Wave™: Identity Management And Governance, Q2 2016 Source: The Forrester Wave™: Identity Management And Governance, Q2 2016 Forrester report

  11. IMG acquisitions, 2002 up to present Source: The Forrester Wave™: Identity Management And Governance, Q2 2016 Forrester report

  12. Forrester Wave™ evaluation: current offering User account provisioning Role management Access request management Access certification Integration and APIs Reporting and scalability Administration Overall solution complexity

  13. Forrester Wave™ evaluation: strategy IMG strategy and vision IMG implementation complexity IMG pricing terms and flexibility Customer satisfaction IMG partner ecosystem

  14. Forrester Wave™ evaluation: market presence Development, sales, and technical support staffing IMG customer installed base Product line revenue Global presence (verticals and geographies)

  15. Provisioning and role management are table stakes All vendors provide the following functionality features: User account provisioning to a range of commercial on-premises and software-as-a-service (SaaS) apps Wizard to complete schema mapping between authoritative data sources, identity stores, and endpoints Role visualization analysis (based on usage and patterns) SoD checks to verify SoD violations on proposed access requests Packaged and custom reports are available in interactive formats to allow for drilldown.

  16. Forrester Wave™ evaluation: high-level results SailPoint, RSA, and Dell lead the pack. CA Technologies, Courion, Micro Focus (NetIQ), and Oracle offer competitive options. IBM and SAP lag behind.

  17. The Forrester Wave™: Identity Management And Governance, Q2 2016 Source: The Forrester Wave™: Identity Management And Governance, Q2 2016 Forrester report

  18. Vendor profile: SailPoint Strengths: Depth of IMG functionality Customer install base and broad partner ecosystem Weaknesses: Global coverage

  19. Vendor profile: RSA Strengths: Administrative simplicity GRC integration (RSA Archer) Weaknesses: Uncertainty around IMG strategy with pending Dell/EMC merger

  20. Vendor profile: Dell Strengths: Pricing terms and flexibility Global customer base and partner ecosystem Weaknesses: Mobile app support for IMG functions

  21. Vendor profile: CA Technologies Strengths: IMG connector coverage Broad IAM portfolio Weaknesses: Customer satisfaction

  22. Vendor profile: Courion/Core Security Strengths: Password management North American healthcare penetration Weaknesses: Support and service disruptions from 2015 restructuring

  23. Vendor profile: Micro Focus/NetIQ Strengths: Strong directory integration capabilities Installed base Weaknesses: Slow-to-develop cloud strategy

  24. Vendor profile: Oracle Strengths: Application support Broad IAM portfolio Weaknesses: Longer-than-estimated deployment times

  25. Vendor profile: IBM Strengths: Global presence Broad security portfolio Weaknesses Administrative complexity

  26. Vendor profile: SAP Strengths: Role management and SoD capabilities within SAP environment Non-North American customer and revenue base Weaknesses: Lengthy implementation times

  27. A look ahead: vendors’ future plans Prioritizing flexible and responsive user interfaces optimized for business users Managing the identity life cycle for SaaS environments Delivering robust identity analytics to identify anomalous user behavior Providing a risk-centric view of users, apps, and entitlements to mitigate identity risk

  28. Ten commandments of modern identity management — thou shalt support: A lot of endpoints: on-premises and cloud apps, and directories and SCIM Customizable and flexible workflow Mobile application for reviewers and requestors Shopping cart in access request management Access information-aided attestation Bulk access reviews Cloud (true multi-tenant) and on-premises delivery options A slick user interface for business users and admins Customer-facing IDM tasks out of the box Ad hoc reporting and clickable dashboards +1: Customers’ requirements 

  29. Forrester’s people and process recommendations for IMG Seek cross-functional approval for your IMG business case. Hammer out agreement on formal levels of risk. Map tasks and channels to the formal levels of risk. Use the Forrester IAM maturity assessment.

  30. Merritt Maxim +1 617-613-6153 Twitter: @merrittmaxim

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