Safety & Workers’ Compensation Coordinator’s Meeting (You Can Make a Difference)

1. Safety & Workers’ Compensation Coordinator’s Meeting (You Can Make a Difference) 8:30 Welcoming Remarks 10:15 Break *Candy Clarke Aldridge 8:40Opening Remarks (We are making a difference) 10:25 Safety Updates (Making a difference) * Ramiro Cano *Safety Assessment Update – Dana Doan Previous year’s overview (charts and graphs) *Hurricane Season—Chad Frost Introduction of Kim Smith (Bio) *Emergency Response—Chris Trevino * Kim Smith *Heat Precautions—James Garza Future Hopes / Directions / Things to come 9:00 Guest Speaker (You can make a difference) 11:00 Presentation of Safety Awards (Those that *Introduction – Kim Smith made a difference) *Dawn Bergerson, OTR, CCM (Bio) * Candy Clarke Aldridge / Ramiro Cano Ergonomics 9:30 Workers’ Compensation – Cambridge (You are making a difference) 11:45 Closing Remarks *Introduction – Kim Smith *Cambridge – Sherm Caldwell (Bio) Boating Safety

2. Safety & Workers’ Compensation Coordinator’s Meeting July 21, 2009

3. “You can make a difference” Candy Clarke Aldridge Human Resources Department Acting Director

4. Ramiro Cano Human Resources Department Assistant Director “We are making a difference”

5. Workers’ Compensation Claim Cost $22,860,619 “ We are making a difference” $20,194,637 2004 2005 (-12%) $16,950,761 $16,025,698 $15,811,078 $14,920,731 2008 (7%) 2006 (-21%) 2007 (-1%) 2009 (-12%) 35% REDUCTION = $30 M

6. Kim A. Smith Human Resources Department Division Manager Risk Management, Safety Health and Workers Compensation, Salary Continuation Things to Come “ We will continue to make a difference”

7. Workers’ Compensation Claim Management Model HR tools Continual Quality Improvement Incentive Program Speedy & Appropriate Return to Work Physical Dimension Hiring Diligent, Coordinated & Strategic claim management Benefits Orientation Pre- Accident TPA Behavior Modification- Safety Training Timely Benefits Delivery Safety Committee Medical Network Accident Qualified Vendors Continuous Injured employee Communication & Coaching 24 hr.Claim Notice Immediate and Quality Medical Care and Case Management

8. Guest Speaker Dawn Bergerson, OTR, CCM Injury Management Organization, Inc. Health Care Management Company Cambridge Integrated Services

9. “You are making a difference” Sherm Caldwell Vice President Client Services Cambridge Integrated Services Group Inc.

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27. Break 10 Minutes “ You can make a difference”

28. “How to make a difference” Dana Doan Human Resources Department Safety Supervisor SAFETY UPDATES

29. SAFETY UPDATES “ How to make a difference” Safety Updates • Safety Assessments • AP2-2 • AP2-21 Dana Doan Human Resources Department Safety Supervisor

30. “How to make a difference” Chad Frost HR Safety Officer HAZCOM Compliance Three Steps to Readiness

31. 4 Three Steps to Readiness Be Prepared! Make a Plan! Be Informed!

32. HURRICANE SEASON • The hurricane season lasts from June 1 through Nov. 30. • Hurricanes can cause a great deal of damage, so preparing ahead of time is important. • Those of us who live in coastal communities should prepare, plan and be informed on what they will do. National Atmospheric Oceanic Administration (NOAA) has predicted 2009 to: • Be a Near-Normal Atlantic hurricane season. Others saying Below-Normal • Forecasts Show: 70 percent chance of having 9-14 named storms 4-7 could become hurricanes, of which -- 1-3 may develop into major hurricanes (Category 3, 4 or 5). 3. Other data shows: 10 named storms. (6 hurricanes, 2 major) THREE STEP ACTION PLAN

33. Water - at least 1 gallon daily per person for 3 to 7 days Food - at least enough for 3 to 7 days non-perishable packaged or canned food/ juices foods for infants or the elderly snack foods non-electric can opener cooking tools/fuel paper plates/plastic utensils Blankets/Pillows, etc. Clothing - seasonal/rain gear/sturdy shoes First Aid Kit/Medicines/Prescription Drugs Special Items - for babies and the elderly Toiletries/Hygiene items/Moisture wipes Flashlight/Batteries Radio - Battery operated and NOAA weather radio Phones - Fully charged cell phone with extra batteries and a traditional (landline) telephone Cash and Credit Cards - Banks and ATMs may not be available for extended periods Toys, Books and Games Important documents(insurance, medical records, bank account numbers, Social Security card, etc.) - in a waterproof container or watertight resealable plastic bag Tools - keep a set with you during the storm Keys, Vehicle fuel tanks filled Pet care items proper identification/immunization records/medications ample supply of food and water a carrier or cage muzzle and leash Step 1: Be Prepared! Start putting together a Emergency Supply Kit The kit should include items like TIP: You may want to prepare a portable kit and keep it in your car. Be Prepared! Make a Plan! Be Informed!

34. Step 2: Make A Plan! Create a Family Emergency Plan • Your family may not be together when disaster strikes, so it is important to know • How you will contact one another? • It may be easier to make a long-distance phone call than to call across town, so an out-of-town contact may be in a better position to communicate among separated family members. • How you will get back together? • Inquire about emergency plans at places where your family spends time: work, daycare and school. If no plans exist, consider volunteering to help create one. • What you will do in case of an emergency? • Plan places where your family will meet, both within and outside of your immediate neighborhood. • Plan to Evacuate • Identify ahead of time where your family will meet, both within and outside of your immediate neighborhood. • Identify several places you could go in an emergency, a friend's home in another town, a motel or public shelter. • If you do not have a car, plan alternate means of evacuating. • If you have a car, keep a half tank of gas in it at all times in case you need to evacuate. • Take your Emergency Supply Kit. • Take your pets with you, but understand that only service animals may be permitted in public shelters. Plan how you will care for your pets in an emergency. C. Utilize local training and information resources to get training and education regarding Hurricane Preparedness and other Disaster Preparedness topics. Be Prepared! Make a Plan! Be Informed!

35. A Hurricane Watch means a hurricane is possible in your area. Be prepared to evacuate. Monitor local radio and television news outlets or listen to NOAA Weather Radio for the latest developments. A Hurricane Warning is when a hurricane is expected in your area. If local authorities advise you to evacuate, leave immediately. Hurricanes are classified into five categories based on their wind speed, central pressure, and damage potential. MAJOR hurricanes = Category Three and higher Categories One and Two = Extremely Dangerous and warrant your full attention. AT WORK Assess how your Department functions Determine staff, materials, procedures and equipment are absolutely necessary to keep the business operating. (COOP). Identify operations critical to survival and recovery. Plan what you will do if your building, warehouse or shop is not accessible. Consider if you can continue work operations from a different location or from your home. Develop relationships with other Departments to use their facilities in case a disaster makes your location unusable. Step 3: Be Informed! Understand the Dangers/Familiarize yourself and your family • AT HOME • Cover all windows with pre-cut ply wood or hurricane shutters to protect from high winds. • Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down. • Keep all trees and shrubs well trimmed so they are more wind resistant. • Secure your home by closing shutters, and securing outdoor objects or bringing them inside. • Turn off utilities as instructed and/or turn the refrigerator thermostat to coldest setting and keep its doors closed. • Turn off propane tanks. • Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. • Fill the bathtub and other large containers with water. LOCAL RESOURCES Identify Local Government Emergency Plans established in your area. Follow Instruction given by Local Officials Federal and National Resources Federal Emergency Management Agency NOAA Watch American Red Cross U.S. Environmental Protection Agency U.S. Department of Health and Human Services, Center for Disease Control Be Prepared! Make a Plan! Be Informed!

36. “How to make a difference” Chris Trevino HR Safety Officer RESPONDING TO AN EMERGENCY

37. HR – CENTRAL SAFETY The Safety Office is responsible for the oversight of accident prevention within city departments. (713) 306-2548 • Important phone numbers • Third Party Administrator (TPA) • (866) 678-1748 • Employee Assistance Program (EAP) • 713-964-9906 HR – Central Safety

38. BEFORE AN EMERGENCY HAPPENS • Know your department’s emergency procedures • Know where the emergency equipment is located • Inquire about training (first-aid, CPR, defensive driving, policies/procedures, etc.) • Know your Safety Officer’s phone number HR – Central Safety

39. Examples Small cuts Bruises Minor burns Vehicle accidents (≤2 vehicles) Ensure there are no major injuries Basic first-aid Notify supervisor Call your Safety Officer DURING A MINOR EMERGENCY HR – Central Safety

40. Examples Multiple Vehicle (3+) Accident Fatality Amputation Head Injury Heart Attack Serious Electrical Shock 2+ employees seriously injured Multiple Fractures Serious Burns Stroke Spinal Injury Potential Media Attention Basic first-aid Check Call 911 Care Call the “Catastrophic Event Hotline” at 713-221-0404 DURING A MAJOR EMERGENCY(CATASTROPHIC EVENT) HR – Central Safety

41. SAFETY UPDATES “How to make a difference” James Garza HR Safety Officer Heat Precautions

42. 911 – Temperature related calls January 1, 2008 to July 14, 2008 195 January 1, 2009 to July 14, 2009 327 40% Increase

43. Beat the Heat 2. Avoid beverages or food sources with caffeine, alcohol or large amounts of sugar because these can actually result in the loss of body fluid. 1. Before conducting outdoor activities and feeling thirsty, drink plenty of water and electrolyte-replacement beverages. 3. Conduct outdoor work or exercise in the early morning or evening when it is cooler. Individuals unaccustomed to working or exercising in a hot environment need to start slowly and gradually increase heat exposure over several weeks. Take frequent breaks in the shade or in an air-conditioned facility.

44. 4.A wide-brimmed, loose-fitting hat that allows ventilation helps prevent sunburn and heat-related emergencies. A tight-fitting baseball cap is not the best choice when conducting strenuous outdoors activities. 5. Sunscreen also helps protect injury from the sun's rays and reduces the risk of sunburn. 6. Wear lightweight, light-colored, loose-fitting clothing that permits the evaporation of perspiration. 7. Do not leave children, senior citizens or pets unattended in a vehicle.

45. “Those that made a difference” PresentationofSafety Awards

46. “Those that made a difference” Award of Achievement City of Houston Overall

47. “Those that made a difference” Award of Honor Parks & Recreation

48. “Those that made a difference” Award of Merit Houston Police Department

49. “Those that made a difference” Award of Honor Houston Emergency Center

50. “Those that made a difference” Award of Honor Perfect Record Human Resources