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MOCK ASSESSMENT A SURVIVAL GUIDE

MOCK ASSESSMENT A SURVIVAL GUIDE. Master Officer Tammy Farnham Ms. Juli Brown Billy Walls. The Mock Assessment is Vitally Important!. Here’s your guide to surviving your Mock and having a successful Onsite Assessment. Mock VS Onsite. Agency Driven. FAO Driven. Agency Sets Date

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MOCK ASSESSMENT A SURVIVAL GUIDE

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  1. MOCK ASSESSMENTA SURVIVAL GUIDE Master Officer Tammy Farnham Ms. Juli Brown Billy Walls

  2. The Mock Assessment is Vitally Important! Here’s your guide to surviving your Mock and having a successful Onsite Assessment

  3. Mock VS Onsite Agency Driven FAO Driven Agency Sets Date Agency Selects Assessors Dress Rehearsal AM Involved Team is “extension of agency” IT IS IMPORTANT TO HAVE ONE! Agency can set date, FAO Confirms FAO Assigns Assessors Final Report Prepared Agency presented to FAO Commission at conference

  4. Planning the Mock Assessment • Set the Date • Agency Decides • Allow 60-90 Days Minimum before Onsite • Check Calendar to ensure no conflicts (conference, holidays. Etc) • Make sure CEO is available!! • Mock Assessors • Ask FAO for recommendations • Use Assessors with Experience! • Don’t just use local to save money! • The tougher the Mock=easier assessment • Don’t request Mock Assessors on the PAC Request!

  5. Planning the Mock Assessment • Assign a Team Leader • May not Assign Chapters, have white board or chalk board accessible if possible • Provide Pre-Read packet • Information to obtain in advance • Personal or Agency vehicle • ADA needs • Food allergies • Preference for drinks, snacks • Any other needs • Per Diem • Let assessor know if it will be mailed or provided at assessment. • State Agencies

  6. Assessors Arrival • Hotel Accommodations • Select Hotel close to agency, if possible • Will AM meet assessors at hotel • Providing refreshments (OPTIONAL) • Agency Arrival • Parking considerations • Access to work space, provide access card, fob, etc if needed • Work Space • Private area • Refreshment table (coffee, water, etc) • Computer access • Resource Table

  7. The Assessment Itinerary • Agency Tour • Entrance Interview • CEO should be present! • Static Display (OPTIONAL) • If you plan to have a static display for the Onsite you should have one for the Mock • File Review • Interviews, observations and ride-alongs will be time permitting • Exit Interview • CEO should be present!

  8. Work Space Considerations • Private Area • Should AM stay in Room? Pros and Cons • Limited access, don’t use briefing rooms or other areas that agency members frequent • Restrooms • Computer Setup/Internet access. Agency should provide computers for assessment. • TEST! TEST! TEST!! • Print login information • FOR ONSITE – Save assessor unlock code on the computer desktop for easy cut/paste • Hard wired internet/WI-FI considerations • Refreshment Table • Provide access to coffee, water and snacks • Resource Table • May be electronic • Provide agency directives, contracts, Mutual Aid, emergency plans, agency contact list, etc.

  9. Sample Work Station Access to white board Water Computer Policy manual Access card

  10. File Review • Priority will be file review • Interviews and Ride-Alongs will be time permitting • Status in Power Standards • Pros and Cons • Assessor Notes for AM • Word Document • Handwritten • Forms • Corrections/additions/changes • Should you make changes during Mock assessment? • Considerations before you decide!

  11. You don’t’ have to feel this way after the assessors leave!

  12. After the Mock • What do you do with all those notes?! • Triage! Prioritize! • Mandatory Standards that have potential for compliance issues • Mandatory Standards needing directive corrections or proofs • Non- Mandatory Standards needing directive corrections or proofs • File maintenance issues, highlighting, naming bullets, etc • Always address mandatory standards first, non mandatory can always be taken as 20% if necessary! • Contact FAO for 2nd opinion if needed • Keep CEO informed. • Non Compliance issues • Corrective action issues

  13. Tips for a successful assessment • Treat the Mock Assessment like the Onsite! This is a dress rehearsal for the real assessment. • Communicate with your assessors • Don’t panic when you have lots of notes after the Mock! You want a team that will be critical. • If you use an assessor to help prepare for the assessment they should not participate in the Onsite Assessment • Mock Assessment notes should NOT be shared with any member of the Onsite team • Never argue with an assessor, if you disagree call FAO • Agency CEO should always be present for the Entrance and Exit interview

  14. YOU DID IT!! YOU SURVIVED!!

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