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Creating a Records Policy and Schedule in a Legal Environment

Creating a Records Policy and Schedule in a Legal Environment. Doug Rollo Asst. Director of Records Management. Why. Records and storage costs Out of space Where are the records Do the records exist Reduces risk Reduces waste and duplication. New Business Needs. Malpractice insurance

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Creating a Records Policy and Schedule in a Legal Environment

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  1. Creating a Records Policy and Schedule in a Legal Environment Doug Rollo Asst. Director of Records Management

  2. Why Records and storage costs Out of space Where are the records Do the records exist Reduces risk Reduces waste and duplication

  3. New Business Needs Malpractice insurance Client demands Protects assets

  4. Research Lexis/Westlaw ABA publications and website State/local bar publications and web sites Internet Law libraries Firm interviews Interviewed other firms

  5. Bar Sites Stats 51 Bar sites reviewed 5 has in-depth information 6 had articles on records retention 18 had minimal information 22 had no mention of records retention

  6. Michigan Bar www.michbar.org R-5 Duty to establish retention plan R-12Notice to clients RI-86 Availability of records to clients

  7. Michigan Bar (cont.) RI-100 Retirement RI-109 Damage to records RI-178 Lawyer referral services RI-240 Disposition of older records

  8. Other Good Bar Sites Alabama – www.alabar.org Connecticut – www.ctbar.org Florida – www.flabar.org

  9. Bar Sites Quotes Although the guidelines establish standards of practice, the bar association articulated that such guidelines are not a safe harbor for the retention of client files.

  10. Another Bar Quote It is not possible to state a definite time as to when a closed file may be destroyed. The retention is a matter of good judgment.

  11. One More Bar Quote A client’s files [should] be preserved for a reasonable time before they can be destroyed

  12. Last Bar Site Quote Opinion 20000082 suggests that an attorney should express to the client that the file will be held for a reasonable period of time (usually several years).

  13. The Basics Records retention policy Records retention schedule Records Records series

  14. Retention Policy • Policy • Client Records vs. Firm Records vs. Admin. • Paper vs. E Records • Provisions • Schedules • Procedures

  15. Provisions Definitions Client Disclosure Client Notifications Minors Automatic Review

  16. More Provisions Review Disposition Delays Transfer of Records Permanent Records

  17. More Writing Client Involvement Consistency No Response from the Attorney Attorneys no Longer With the Firm Can’t find the Client

  18. And More Writing Whose call is it Do all files need to be kept the same amount of time Firm Culture Acceptance Updates

  19. DSBA Guidance Records Retention Committee Policy vs. Mandate vs. Rule vs. Guideline vs. Principle 10 Year Rule Delaware Supreme Court

  20. Revisions Patience More Patience And Even More Patience

  21. Retention Schedule • Dates to Consider • Review functions and recordkeeping requirements practices • Collect the information • Review and Analyze

  22. More Things to Do Evaluate for disposition the records contained in each series by determining their uses and values Research Draft retention schedule

  23. Approval Section Leaders Specific Attorneys Management Committee

  24. Publish Policy & Schedule Policy book Internal web page Firm website

  25. Implementation Goals Procedures Quick Action

  26. Results Destroyed over 1700 boxes Disposed over of 9000 client files Inventoried all the semi-active records Inventoried all active records New software

  27. Questions Questions? Questions? Questions? Questions? Questions? Questions? Questions? Questions?

  28. Contact Info. Doug Rollo Asst. Director of Records Management 404.756.4866 doug.rollo@usg.edu

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