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ECMC Storm Chasers “Keeping an Eye on Your Good Health”

ECMC Storm Chasers “Keeping an Eye on Your Good Health”. Cathy Harshbarger, BSN, RN Lynette Dick, MBA, RD, LD. ECMC’s Adopted Models. “Improving Disease Management Across the Continuum of Care”

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ECMC Storm Chasers “Keeping an Eye on Your Good Health”

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  1. ECMC Storm Chasers “Keeping an Eye on Your Good Health” Cathy Harshbarger, BSN, RN Lynette Dick, MBA, RD, LD

  2. ECMC’s Adopted Models • “Improving Disease Management Across the Continuum of Care” • Focus on Removing Care Silos between Inpatient, Outpatient and Rural Health Clinic through adoption of the Chronic Care Model • The Improvement Process is Managed through our Diabetes Council and 12 Improvement Teams utilizing project management and PDSA cycles

  3. Organizational Impact • Initially, the council and teams were a bit overwhelmed at first with the broad scope of the project • Momentum had built with each success • Increased number of patients receiving planned visits (medical plan, case mgmt, support, education, early intervention) • Communication of success across teams is essential to maintaining momentum • “Its not about perfection – its about progress”

  4. Business Case • Meet Storm-Chaser SuperDAVE – “Keeping an eye on your Good Health” • Branding – gives a product “identity”

  5. SuperDAVE • Icon for Chronic Disease Management • Market Tool • Schools to promote preventions and healthy lifestyle • Supermarket to flag healthful food and beverage items • Restaurants to flag healthy choices

  6. Business Case • Established Diabetes Sets – Implementing Quarterly Planned Visits for diabetic patients. • Only 20% of identified diabetic patients had appointments 1-4 times per year • Rural Health Clinic diabetic visits averaged 9.5 per month • We identified ~ 500 diabetic patients in our population • Our Target is 167 diabetic patients visits per month

  7. Business Case • Reimbursement per visit is $80 • Diabetes patient revenue • 9.5 visits x $80 = $760 per month • Target of 167 patient visits/month: 167 x $80 = $13,360 • Increase in monthly revenue = $12,600 • Current performance level is 23 visits/month • 23 visits x $80 = 1840 • Increase in monthly revenue = $1,080

  8. Future Plans • Continue Marketing/Branding SuperDAVE in the community • Improve the Delivery Design in order to accommodate an additional 144 diabetic patient visits/month • Enhance Self-Management Support Services as part of the patient’s planned visits

  9. Advice • Just get started • Success builds momentum • Make the business case

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