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Facilitated by

Facilitated by. Business Against Crime Tuesday 19 th February 2013. DBAC Team - Roy Aldwyn, John Briffett, John Porsch, Ian Pearce. Who are we?. Not-for -profit company Promote safety/security interests of Businesses large and small across the Borough Independent and accountable

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Facilitated by

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  1. Facilitated by Business Against Crime Tuesday 19th February 2013

  2. DBAC Team - Roy Aldwyn, John Briffett, John Porsch, Ian Pearce

  3. Who are we? • Not-for -profit company • Promote safety/security interests of Businesses large and small across the Borough • Independent and accountable • Provide Business Crime Reduction services • Self-funding – plus external funding e.g. Home Office, Community Grants • Volunteers/Part-time staff plus voluntary time • Partnerships • Nationally recognised and accredited

  4. We are all in it together! Operates in partnership with the Business/Retail Community, Police, Fire Service and DBC to prevent:- • Shop theft. • Criminal damage (including graffiti) • Anti-social behaviour • Alcohol-related violence • Street robbery • Other e.g. Counterfeit currency, Fraud, Arson, Safeguarding (Childsafe)

  5. How? • Real time communications i.e. Radio scheme • Exclude perpetrators • Assist in the apprehension and prosecution of offenders • Manage and exchange information • Training and development • Provide reassurance e.g. Facts and stats • Promote responsible business practices and due diligence • Strong ties with other key agencies and organisations e.g. Community Safety Partnership

  6. Benefits • Information sharing arrangements e.g. offender/suspect photos and database • Radio scheme implementation and training • Modular Training and Development programme • Police Owl training and support • Exclusion notices • Regular newsletter and positive publicity • Run by DBAC for DBAC e.g. User groups, Pubwatch, OMG. • All profits reinvested for benefit of members

  7. Progress so far • 105 members Borough-wide and growing • Business crime a TCM, Police & DBC priority • Established partnership with TCM, Police, Council • Improved information sharing • Newsletter and publicity • Radio scheme development i.e. PTT technology • Owl development • National accreditations, awards and funding

  8. How much? • One of the best value schemes nationally – in lowest quartile cost wise • Flexible/subsidised charges – gold, silver, bronze, free. • Free memberships for Charities, not-for-profit organisations • Tax advantages for members e.g. Security, employee training and development

  9. PTT Radio Scheme Ian Pearce

  10. Advantages • Broadcast to all members with a single push • Talk privately on a one-one basis • See the presence and availability of each member • Create user groups • Windows despatcher enables desk-top management of scheme, including members log-on monitoring, recording of messages and service information • Greater functionality, for example text and photo capability, instant alert (panic button).

  11. Advantages continued • Hosted service with no up-front infrastructure costs and required permissions associated with traditional schemes e.g. base stations, aerial installations • Flexibility e.g. scheme expansion opens opportunity of membership to remote locations • Financial. Greater revenue opportunities presented by attracting new members.

  12. Implementation • Following 2 weeks of satisfactory field trials using both Nokia and BB3G handsets the scheme was implemented at the beginning of October 2012. • Owing to budget limitations DBAC purchased re-furbished Nokia PTT phones for the majority of its members, plus a small number of the enhanced BB3G phones for use by police and CCTV control room • The DBAC team worked closely with members and partners to support a smooth transition to the new scheme, helping to resolve handling problems experienced and where appropriate report technical matters to the InTechnology support team

  13. Challenges/Disadvantages: • New Technology, risks and scrutiny • Handling • Telephony – latency • Reception • Volume granularity • Fit for purpose i.e. BB3G phones preferred, particularly if security involved, night time economy.

  14. Progress so far • Customer support a priority • Suppliers engaged directly to resolve technical problems • Additional training and support • Reception – alternative networks, WiFi • Further improvements e.g. BB3G upgrade, WiFi, CCTV Control room despatcher - read only. • Flexible funding e.g. BB3Gs for Pubwatch members.

  15. Information ExchangeJohn Porsch

  16. Sharing of Information • Crime prevention and detection • Crime detection • Prosecution of offenders

  17. Sources of Information • DBAC members • Police • Government agencies • Media • Internet

  18. Types of Information • Incident reports • Details of known offenders • Sightings of known offenders • Images of convicted, wanted or • suspect persons • Exclusion notices

  19. Data Management • In accordance with DPA 1998 • DBAC Data Controller: • Ensures DPA compliance • Collates • Evaluates • Coordinates response

  20. Member Access • For crime prevention, detection or • prosecution only • 3rd party disclosure authorised only • through DBAC Crime Manager • Members must meet security • requirements

  21. SIRCS Database

  22. SIRCS Database

  23. Exclusion Notice SchemeIan Pearce

  24. Exclusion Notice Scheme "Banned from one banned from all"

  25. Exclusion Notice Scheme • Members submit incident reports to the dbac Crime Manager to enable information to be collated. • The partnership operates within strict protocols and is based on successful models operating elsewhere.• The dbac Crime Manager collects analyses and disseminates information about the most active offenders. • The key to the scheme’s success is for business to work smarter by working together as partners more effectively

  26. Exclusion Notice Scheme • Initial Complaint Received: • Council – allocated to ASB Officer and placed on Flare database • Police – Computer system • In all cases a dbac incident report created and submitted and entered on the incident report data base

  27. Exclusion Notice Scheme • Premises visit arranged by appropriate team in consultation with all other teams e.g. dbac, police, Council • Agreement by partners of actions required to tackle problem dependant upon seriousness as follows -

  28. Exclusion Notice Scheme Thresholds: Minor offences – • Theft (including fraud, forgery and deception) - total value of goods less than £40 • Not repeat offence • Not aggravated i.e. does not involve Race/Hate, violence, threats of violence, intimidation.

  29. Exclusion Notice Scheme • Remedies: • Verbal Advice/Warning • ASB First Warning letter • Restorative Justice Resolution

  30. Exclusion Notice Scheme • Serious Offences: • Theft (including fraud, forgery and deception) - total value of goods more than £40 • Repeat offence i.e. 3 or more offences within a 12 month period • Aggravated e.g. Race/Hate, involves violence, threats of violence, intimidation. • PPO referral

  31. Exclusion Notice Scheme • Remedies: • ASB second warning letter/ABC/ASBO • Reprimand, Final warning, FPN, Conditional/Formal Caution, Charge, • Bail Conditions • YOT disposal e.g. Reparation, Referral Orders, Youth Rehabilitation Order • Exclusion Notice

  32. Exclusion Notice Scheme DBAC has discretion to serve exclusion notice in any case it deems appropriate.

  33. Exclusion Notice Scheme • Summary: • Exclusion Notices can be served by Police/LA ASB Team for: • Theft offences over £40.00 • Repeat offences where perpetrator has come to attention on at least 3 occasions, i.e. within the past 12 months, can included theft, ASB. • Violent Offences • Aggravating factors e.g. racist, homophobic.

  34. Hertfordshire Trading Standards Community Safety ForumsBusiness Against Crime Station Commander Dick Lawrence Tuesday 19th February 2013

  35. Activities undertaken Business Safe Clean & Sweep Vigilance Checks Volunteer Working

  36. Business Safe

  37. A good example of what not to do ….

  38. Clean & Sweep Carried out by Fire & Rescue Service & partner agencies. HFRS presence is to; Identify fly tipping/arson risks, Remove obstructions/fire risks from exit routes of commercial properties.

  39. Vigilance Checks Carried out by Operational Crews Targeting known problem areas High profile visible deterrent Identify arson risks such as fly tipping etc

  40. Volunteers Support Operational Crews at Community Safety Events and also carry out arson patrols. The patrols are to identify fly tipping in rural and commercial areas and poor housekeeping amongst the business community.

  41. Modular TrainingProgrammeJohn Porsch

  42. Modular Training • Free to members • Staff development • HSE compliance • Crime reduction • Staff morale • Business continuity

  43. Modular Training • Marlowes centre • Thursday evenings • Buffet 6pm • Session ends 7.30pm • Attendance certificate • Alternate arrangements

  44. Training Modules

  45. Basic Law Awareness • Criminal & Civil Law • Statute Law • Employment Law • Citizen’s Arrest • Use of Force • Anti Social Behaviour

  46. Modus Operandi • Offender characteristics • Techniques used • Solutions

  47. Communications • Verbal & non-verbal options • DBAC network / report chain • Operation of handset • Voice procedure

  48. Incident Management • Dynamic risk assessments • Dealing with typical incidents • Apprehension of offenders • Evidence gathering • Prevention • Post event action

  49. Report/Statement Writing • What to report • How to report • Rules of evidence • Report writing • Statement writing

  50. Personal Safety • Threat awareness • Dynamic risk assessment • Preventative measures • Coping strategies • Contingency plans

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