410 likes | 554 Views
What is negotiation?. Striving to get what you want. Why We Don't Negotiate. FEAROthers' perceptionsLosing the dealConflictEmotionNegotiating poorly. Why We Don't Negotiate. Sense that we don't deserve itWomen tend to undervalue their workConcern for relationshipsNot recognizing opportunities.
E N D
1. Negotiating Your Full-Time Offer
2. What is negotiation?
5. Why We Don’t Negotiate FEAR
Others’ perceptions
Losing the deal
Conflict
Emotion
Negotiating poorly
6. Why We Don’t Negotiate
Sense that we don’t deserve it
Women tend to undervalue their work
Concern for relationships
Not recognizing opportunities
7. The costs of not negotiating
8. Why Negotiate? To make a good deal better
To make an unattractive offer attractive
Establish strong salary history
9. Why Negotiate? Employers expect you to
Not negotiating = bad impression
Signals ability to represent org.
Cooperate on mutual goal:
Getting you hired!
11. Solutions? Deference
Impasse
Compromise (split the difference)
13. Integrative Negotiation
Long-term relationships
Common goals
Multiple issues
Different priorities
Meet the interests of both parties
14. Steps to Effective Negotiation
15. Early Strategy Order your interviews
Negotiate after you have an offer
Develop your BATNA
16. BATNA Best Alternative To a Negotiated Agreement
“What will happen if the deal doesn’t go through?”
Alternatives = Power
Develop alternatives, but negotiate in good faith Don’t imply you are about to accept a deal you have no intention of taking
Don’t negotiate an offer you have no intention of taking
Don’t imply you are about to accept a deal you have no intention of taking
Don’t negotiate an offer you have no intention of taking
17. Planning and Preparation What makes them special?
Status and reputation
Nature of the position
Future opportunity
Culture and environment
Location
People you will work with and for
Compensation package
What makes me special?
18. What will I negotiate? Basic compensation
Additional compensation
Insurance coverage
Retirement benefits
Relocation assistance
Additional perks
Career advancement
19. Issue ranges Bottom line: Your walk-away point
Establish bottom lines only for issues you are not willing to give up
Target: Your aspiration
Optimistic but not unrealistic
“I think my experience and education put me at the top of the market, which is around $85,000. That is the figure I am shooting for.”
20. Sources of information Department salary statistics
Other published sources
Contacts within organization
Contacts within industry
Organization itself
21. Underlying Interests The “Why” behind the “What”
“I’m shooting for $85,000.”
Pay back student loans
Lifestyle
Pay for tuition
Pay for transportation costs
Prestige and recognition
Equality
?????
23. Package Range
Bottom line and target for entire package
Compare overall value of packages
24. Creating Value Developing rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investmentDeveloping rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investment
25. Creating Value Developing rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investmentDeveloping rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investment
26. Building Trust
Thank them
Stress shared goals
Express reasons for your interest
Be honest
Justify your positions
Developing rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investmentDeveloping rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investment
27. Identify Their Interests Infer from offer
Ask why? And why not?
“Is there some reason that moving expenses aren’t included in the offer?”
Understand the weight and flexibility attached to their issues
“I see that you have included a performance review after 1 year. I’d prefer to be evaluated sooner than that. Is there flexibility on this issue?” Developing rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investmentDeveloping rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investment
28. Communicating Your Interests
Be specific and direct
If something is a “must have,” say so
Share your reasons
Keep it simple Developing rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investmentDeveloping rapport: Confirms their smart choice of hiring you
Show them appreciation
They need to know you are multiply motivated
Lowers defenses; you are going to need to enlist their help
Frame it as a professional investment
29. Creating Value: Summary Avoid unnecessary compromise!
Look for tradeoff issues
Add issues
Look for ways to address interests underlying the issues
Firm on value, flexible on how you get it
Negotiate packages, not single issues Add here a slide to illustrate expanding the pieAdd here a slide to illustrate expanding the pie
30. Claiming Value
Anchor on your numbers
Provide justification
“I think a reasonable salary would be $90,000--because that’s what similarly qualified graduates of my MBA program were offered by other companies this year.”
“According to estimates I’ve obtained, I need at least $5000 in moving expenses in order to be able to move here.”
Practice : “You’ll have to do better.”
31. Claiming Value Don’t give a range
Propose multiple packages
Never make unilateral concessions
“I would be willing to accept an earlier start date in exchange for a larger signing bonus, because it sounds like you have more flexibility on bonus than start date.”
Use silence
32. Making the First Move Best done after you have the offer
Targets: high but defensible
Suggest packages you’d be happy with
Justify numbers with objective benchmarks
33. Leverage your BATNA Don’t misrepresent
Present alternatives as evidence of your value, not a threat.
“I’m delighted with your offer and the prospect of working with you. But I do want to be straightforward with you. I think you should know that another firm has made me an offer that includes significantly more salary. Is there room for flexibility in your offer?”
Use alternative offers to signal concessions
34. Breakthrough Bargaining Extending the time horizon
Contingency contracts
Get it in writing
Walk away
35. Dangers and Deal Breakers Misrepresentation
Emotional reactions
Appeals to “Fairness”
Know when to stop
Be aware of office politics
Don’t do anything to get the job that you would not do once you have it
36. Dilemma #1
They’re asking for an answer by Tuesday, but you won’t know whether you have a favored alternative offer until Friday.
37. Dilemma #2
You’re dealing with a Human Resources officer who tells you, “You received our standard offer. We don’t negotiate.”
38. Dilemma #3
You’re “stuck” on salary, and they don’t want to talk about other issues until salary is resolved.
39. Dilemma #4 The person with whom you are negotiating doesn’t have the authority to give you what you are asking for.
40. Negotiation from the Employer’s Perspective Barbara Healy & Maria Stolfi
People’s Bank
Friday, April 29
4:00 pm
Room A-74, SOM
41. Go forth with confidence!
42. If sequencing is a problem… “The value of any one issue isn’t as important to me as the value of the overall package.”
“That seems to be one issue on which we’re getting stuck. Can we look at some combinations that might work for both of us?”
“What if we trade X for Y? Would that be an acceptable arrangement for you?”
“I’m happy to agree on this level for now, but I’d like to be able to revisit it later to see if it still works for both of us in light of the overall package.”