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MiVoice Office v6.0

MiVoice Office v6.0. MiVoice Office v6.0. MiVoice Office v6.0 is mainly a service enhancement release, rather than a user feature rich enhancement release. What’s New. IT ADMINISTRATOR Reduced time to deploy Customer Configurator User Creation Wizard Web based Administration

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MiVoice Office v6.0

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  1. MiVoice Office v6.0

  2. MiVoice Office v6.0 MiVoice Office v6.0 is mainly a service enhancement release, rather than a user feature rich enhancement release

  3. What’s New • IT ADMINISTRATOR • Reduced time to deploy • Customer Configurator • User Creation Wizard • Web based Administration • Bundled Save, Restore & Backup • Simplified administration • DHCP for Mitel IP sets • Alarms and Alerts • Enhanced security • MiVoice Border Gateway support • END USER • Empower mobile employees with corporate telephony functionality • Mid-call features with voice prompted menus (due as a service pack, not available at release) • Secure remote teleworking • SIP Phone Called Party Display • SIP Ad-hoc Conferencing

  4. What is New for the IT Administrator

  5. DHCP For MiVoice Office Endpoints • Reduces complexity and chance of misconfiguration • Embedded DHCP server which automatically provides the appropriate DHCP options • Configured to respond to MiVoice 52xx/53xx IP series endpoints • DHCP Server can be configured to assign static DHCP IP addresses to specific IP hosts

  6. MiVoice Border Gateway • MiVoice Border Gateway • Enables remote employees to connect securely with the MiVoice Office • Enhanced security • No access to customer’s firewall • Support for teleworking capabilities only Enhanced security for businesses requiring more robust capabilities

  7. User Creation Wizard • Simplified, centralized End User Set-up • User Creation Wizard can also be used to modify existing users • Ability to import records from previous MiVoice Office databases and CSV files

  8. CUSTOMER CONFIGURATOR • New level of capability for non-administrators • Customer Configurator: • Typically assigned to the office manager or Super User • Ability to make user adds, moves, changes, supply forgotten passwords • Administrator: • Full access rights to DB programming, System Administration & Diagnostics

  9. ALARMS / ALERTS VIA EMAIL • Alarms / Alerts • Ability to receive alarms via: • Email • Email generated text messages • Easy to set up: • Alarm notification enabled through new System Alarms Notification Window • Enabled individually or in an Alarm Group This image display a dialogue box with a variety of alarms showing

  10. CONFIGURATION WIZARD • New level of capability for non-administrators • Simplifies MiVoice Office deployment: • Automatically launches when configuring a default database • Guides you through the common steps of getting the system up and running • Streamlines user provisioning: • Launches User Creation Wizard upon system configuration completion

  11. Web Based Administration • Intuitive, easy to use web based management console for office manager • Provides Common Configurator with access to a set of basic admin tools to perform moves, add, and changes

  12. Unified Voice Message Synchronization for Google Gmail • UVM Synchronization • Release 6.0 enables the MiVoice Office voice mail to synchronize with Google’s Gmail email solution • Gmail UVM synchronization joins Microsoft Office 365 as supported hosted email providers

  13. What’s New for the End User

  14. Mid-Call Features For Dynamic Extensions • Enhance productivity when on the go with MiVoice Office mid call features • Call transfer • Conference • Voice Mail • Auto-Attendant Control • No more feature codes • Easy to use voice prompted menus • System administrators can customize voice guided feature system Due as a service pack release, not available at initial launch

  15. SIP Phone Conferencing & Display Updates • Confirm the called party at a glance • Available on MiVoice 5603, 5604, 5607 • Called party name is displayed • Initiate a conference call on the fly with SIP based ad-hoc conferencing Mitel 5603 Mitel 5604 Mitel 5607

  16. FAQs & Enhancements Table

  17. FAQs Q. When will the MiVoice Office officially support the MiVoice Conference Unit? A. MiVoice Office Release 6.0 will support the MiVoice Conference Unit only. Although MiVoice Video Unit video support for the MiVoice Office is under consideration, there are no definite plans to support MiVoice Video Unit video at this time. Q. When will MiVoice Office support multi-node Hot Desking? A. Multi-node Hot Desking is not part of our current roadmaps plans. In the interim, an option for multi-node networks would be to host all Hot Desking devices off a single MiVoice Office controller (i.e., a phone at site 2 is a remote IP phone hosted off system 1 and allows users to hot desk into the set at site 2). Q. What is the minimum Compact Flash requirement for Release 6.0? A. The minimum Compact Flash (CF) requirement remains 1 GB. Q. Will MiVoice Office support all of the MiVoice Border Gateway functionality in Release 6.0? A. No, Release 6.0 supports only teleworker capability using MiVoice 5300 Series IP Phones. Incremental MiVoice Border Gateway functionality is being considered for future Service Packs. Q. How do I upgrade to Release 6.0? A. There is not a direct upgrade part number, however, customers who are enrolled in Software Assurance may upgrade consistent with that agreement. Q. What is the status of Enterprise Messaging OR Networking to Axxess with Release 6.0? A. As was communicated last year with release 5.1, Enterprise Messaging and Networking with the Axxess platform are no longer supported with Release 6.0.

  18. ENHANCEMENT SUMMARY TABLE

  19. ENHANCEMENT SUMMARY TABLE

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