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Managing the Network Inventory Lecture 10 Advanced Computer Networks (ACN) 545

Mr. Thilak d e Silva. BSc . Eng., MSc , CEng , FIE(SL), FIET(UK), CITP(UK), MBCS(UK), MIEEE (USA). Managing the Network Inventory Lecture 10 Advanced Computer Networks (ACN) 545. Today's Agenda. Network Inventory Management Operation Support System. Session Outcomes.

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Managing the Network Inventory Lecture 10 Advanced Computer Networks (ACN) 545

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  1. Mr. Thilakde Silva. BSc. Eng., MSc, CEng, FIE(SL), FIET(UK), CITP(UK), MBCS(UK), MIEEE (USA) Managing the Network InventoryLecture 10Advanced Computer Networks (ACN) 545 M.Sc. in IT - Year 1 Semester II - 2012

  2. Today's Agenda • Network Inventory Management • Operation Support System M.Sc. in IT - Year 1 Semester II - 2012

  3. Session Outcomes • At the end of this session you will understand about the Network Inventory Management and functionality of Operation Support System. M.Sc. in IT - Year 1 Semester II - 2012

  4. Network Inventory Management • Network Inventory Management tools allow an administrator to maintain up-to-date records about the number, type and status of devices on a networkand remote management of networked devices. M.Sc. in IT - Year 1 Semester II - 2012

  5. Network Inventory Management • It provides, • Configuration Management • Performance Management • Help desk management • Network Inventory management is needed for Intranet as well as PSTN. • We use ITIL standards to achieve this. M.Sc. in IT - Year 1 Semester II - 2012

  6. Operating Support System -OSS Network Customer OSS BSS – Billing Support System M.Sc. in IT - Year 1 Semester II - 2012

  7. Operating Support System -OSS • Maintain customer information • Receive customer complains about faults • Linked with maintain staff section M.Sc. in IT - Year 1 Semester II - 2012

  8. Functions of OSS Phase 1 - customer • Customer submits an application for new Telephone • Enter required information to OSS • Check the availability of loops at the nearest Destination Point of customer application. • If there is a free loop, allocate it to the customer via the system. • Generate the Invoice from OSS. • Accept the payment. M.Sc. in IT - Year 1 Semester II - 2012

  9. Staff -OSS Phase 1 – Field Staff • Observe that a new connection to be given • Allocate the resources. • Physical connection is given. • The new connection is observed by people related to activate switching and activates it. • Automatically starts billing. M.Sc. in IT - Year 1 Semester II - 2012

  10. Thank You… M.Sc. in IT - Year 1 Semester II - 2012

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