Program Design & Development A Strategy of Collaboration & Partnerships

1. Program Design & DevelopmentA Strategy of Collaboration & Partnerships Financial Literacy Rizk & Reiter

2. Description Creating and developing financial literacy programs on a university campus does not have to be restrained by a budget allocation or one specific department. It can be efficiently accomplished by tapping into enthusiastic advocates of financial literacy within the institution to achieve success through collaboration and partnerships. With advocates emerging from new and unlikely places on campus, The Pennsylvania State University was able to create and deliver financial literacy programs to provide students the ability to use knowledge and skills to manage financial resources effectively for a lifetime of financial wellbeing. This workshop is dedicated to designing and developing financial literacy programs using a strategy of collaboration and partnerships

3. Specific Questions Where do you start? What resources do you need? How do you determine program scope? What elements should be included in a program? What factors, internal and external, should affect program design?

4. Objectives • Start financial literacy programs using a strategy of collaboration and partnerships in a university environment • Develop financial literacy curriculum • Engage various departments in the process • Penn State experience with financial literacy • MoneyCounts: A Financial Literacy Series • Student Financial Education Center

5. Where do you start? • At the beginning  • Our story…..

6. The Pennsylvania State University • Penn State • Founded in 1855 • Main Campus, University Park, PA • Twenty-four campuses – PA • 17,000 faculty and staff • 100,000 students • A teaching hospital that provides care to more than a million patients a year • Over one-half million active alumni (600,000) • Library ranked 9th among North American Research Libraries • An online World Campus – Outreach and Online Education

7. Introductions Daad A. Rizk, Ed.D. Financial Literacy Coordinator The Pennsylvania State University Outreach and Online Education 128H Outreach BuildingUniversity Park, PA 168021(814)863-0214dar39@psu.edu AIM - dar39rizk

8. Introductions Lauren Reiter, MLIS Business & Economics Librarian The Pennsylvania State University University Libraries 309 Paterno Library 1(814)865-4414 lmr29@psu.edu

9. Pre-requisites to Design • Pre-requisites to design • Assess current financial literacy efforts on campus • Identify major players – stakeholders • Create a body of advocates - equitable representation • Advisory Board • Committee • Task force • Assess opportunities for collaboration and partnership • Recruitment & Admission • Student Financial Aid • Bursar’s • Registrar’s • Faculty, Staff, Students’ organizations, Colleges, Departments, Libraries, etc.,

10. Penn State Choice • Advisory Board - Representation from: • Commission for Adult Learners • University Libraries • Office of Student Aid Staff • Executive Director for Student Aid • Community (Penn State Federal Credit Union) • Faculty Member • Undergraduate and Graduate Students • University Park Undergraduate Association Member • Student Trustee • Marketing Staff • Assistant Vice President Undergraduate Education • Student Affairs

11. Pre-requisites to Development • Identify financial literacy needs • Set goals • Make a Plan • Ask the $million dollars question: • What is the most important outcome you desire to accomplish • Fulfill the need in financial literacy deficiency in general • Reduce student borrowing • Reduce loan default rate • Meet a requirement • Join the herd

12. What Resources Do You Need? • Curriculum • Location for delivery • Marketing • Audience

13. Curriculum • Pick a list of topics based on your goals • Budgeting, debt management, student loans, credits, identity theft, mortgages, cleaning financial clutter, financial literacy for women, wages and tax fundamentals • Overview – what is financial literacy? • Penn State = Cover students’ needs • Budgeting, credit & debt management, student loans • Search Financial Literacy Resources and create an online guide for students (Library Page)

14. Determining Scope • Audience • Traditional undergraduate students • Non-traditional undergraduate students – Adults • Graduate students • Online students • Students in other locations – campuses • Staff and Faculty • Community

15. Delivery Method • Workshops • in person, remote, recorded and archived • Webinars • online students, flexible, comfort • Freshmen Seminars • academic and practical • Presentations • promote awareness, support • Conferences • enhance and improve knowledge • Peer-to-peer programs • student volunteers, trust, trend, • Penn State = All methods to provide good coverage

16. Adopt a Strategy • Adopt a Strategy • Collaboration & Partnership • Develop an action plan • Who, why, when, where, what, how Penn State = Strategy of Collaboration Penn State = Strategy of Partnership

17. Criteria of a Good Strategy Give overall direction Fit resources and opportunities Minimize resistance and barriers Reach those affected – at risk population Advance the mission

18. Programs • MoneyCounts: A Financial Literacy Series (Collaboration) • Workshops, Webinars, presentations • Outreach and Online Education/University Libraries (workshops) • Outreach and Online Education/World Campus • Student Financial Education Center (Partnership) • Peer-to-peer educational program • University Libraries/University Park Undergraduate Association

19. Implementation • Plan a yearly schedule • Deliver a monthly workshop

20. Collaborative Effort

21. Behind the Scenes • Reserve auditorium • Communicate with Marketing • Arrange for recording and archiving • Write and place an announcement – Penn State News • Develop poster • Send out email invitations • Deliver the workshop - jointly

22. Student Financial Education Center • Strategy = Partnership • Action Plan • Recruit and interview students’ volunteers • Train students • Test students • Supervise students • Advise students • Assess • Repeat

23. SFEC The Student Financial Education Center (SFEC) offers in-person financial education, from one student to another Peer-to-PeerFinancial Education Walk in or make an appointment to talk with a Peer Educator Check Website for Walk-in Hours Location: 309 Paterno Library, in Schreyer Business Library Contact us at sfec@psu.edu

24. Outcome and Assessment • Measurement • Attendance • Evaluation surveys • Follow up • Assessment • Are you reaching your goals? • Refine & repeat

25. Available Resources • http://live.libraries.psu.edu/Mediasite/Catalog/Full/8376d4b24dd1457ea3bfe4cf9163feda21/ • http://www.libraries.psu.edu/psul/researchguides/business/financialliteracy.html#moneycounts • http://www.libraries.psu.edu/psul/business/sfec.html • http://www.hhd.psu.edu/studentservices/exit.html • http://www.hhd.psu.edu/hdfs/financial-aid/help-debt-and-personal-finances • https://www.youtube.com/results?search_query=daad+rizk+financial+literacy • http://radio.wpsu.org/post/penn-state-center-teaches-students-how-handle-their-loans • http://www.psuvita.org/ • http://cal.psu.edu/ • Note: Follow the “MoneyCounts: A Financial Literacy Series” tab to get to the recorded materials on the Mediasite first link above.

26. Program Design & Development Strategy of Collaboration & Partnerships Thank You! Comments and Questions Rizk & Reiter