Unified control panel framework and product implications
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Unified Control Panel Framework and Product Implications. GSD IS April 9, 2010. Terminology. Direct Users = People who purchase products directly from Verio ( ie , Retail customers, the Partner or OEM themselves)

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Terminology
Terminology

  • Direct Users = People who purchase products directly from Verio (ie, Retail customers, the Partner or OEM themselves)

  • Indirect Users = People who purchase THROUGH one of the direct users listed above (ie, end customers of an OEM or Partner)


Objectives
Objectives

  • Centralized user experience for interacting with Verio products

  • Common look and feel across all Verio web interfaces

  • Direct users will go to one location to access all Verio services

  • Available to direct and indirect users


We work like an oem
We work like an OEM

OEM Portal

(ie, AT&T, Cbeyond Online)

“Verio OEM Portal”

(MyPortal)

Verio Products

Verio Products


What is being created
What is being created

  • Centralized framework to present users with one starting point and role-driven features

  • First goal with framework is to merge support and Backroom functionality

Support

Backroom

MyPortal


How it works
How it works

  • Framework hosted in distributed server infrastructure

  • Various applications run remotely surfaced within iframe

  • SSO and unified template provide more seamless experience

Master Navigation

iframe

Backroom

Etc…

Hosting CP

SSO

Support

Command Center



Working together we need
Working together, we need:

From Product Teams:

  • Verio “Brand” within control panels to surface new “headerless” UI

  • SSO enabled so users are not prompted for an additional login

    From GSD IS Team :

  • Master look and feel: available at http://www.jfaller.sanjose14-verio.com/unification_v1/

  • SSO information

  • Implementation support



Details
Details

  • Product teams will need to support different views via branding to accommodate different OEM needs (Verio being one of them)

  • Template/CSS synchronization needs to be coordinated because we are not all working in the same development frameworks

  • Master icon library will be produced shortly for consistency across products

  • As we work with each team on implemention, we will assist in style definition and central publication


Open discussion
Open Discussion

Thank You!


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