The effects of the abundance of supply and choices in the new internet marketing (:The Long Tail)

1. The effects of the abundance of supply and choices in the new internet marketing (:The Long Tail) By Dr Costas Kyritsis http://preveza.teiep.gr/kyritsis Department of Finance Technology and Education Institute of Epirus, Greece SDU International week Odense April 2008

2. The supply distribution

3. The Pareto 80/20 rule

4. The “long tail” effect • Traditional retail: The retailer makes the majority of the money by selling more from a minority of “hits” • New online retailers: The retailer makes more money by selling less numbers per title from a majority of “non-hits”

5. The major part of area under the distribution curve…….

6. …shifts under the “tail” instead of under the “head”.

7. 2002:The decline of the “hitism”

8. The search key-words distribution in Google is an empirical “Long tail” on the total “area” of searches

9. Outline of the presentation • What is the power distributions of the supply • What is the Pareto Rule • What is the long tail effect • Why it is emerging • What are its implications, for the modern world • What are the relevant new online marketing techniques • What is its time dynamics • Examples

10. Trends in online commerce • More sales, more algorithm-fuelled recommendations. • Growth of sales by positive feedback loop. • Unlimited online selection is revealing new truths aboutwhat consumers want and how they wantto get it in service after service.

11. More facts about online commerce • Many of our assumptions about popular taste are actually artefacts of poor supply-and-demand matching, a market response to inefficient distribution. This was the world of scarcity. Now, with onlinedistribution and retail, we are entering a world ofabundance. And the differences are profound.

12. New facts about Books and Videos • The potential book market may betwice as big as it appears to be, if only we canget over the economics of scarcity. • Netflix has made a good business out of what’sunprofitable fare in movie theatres and video rentalshops because it can aggregate dispersed audiences.

13. Further facts about online commerce • In a Long Tail economy, it’s more expensiveto evaluate than to release. The slogan is: ”Just do it!” • All this good news for consumers doesn’t have to hurt the industry. • When you lower prices,people tend to buy more. • So free has a cost: the psychological valueof convenience. This is the “not worth it”moment where the wallet opens. Its effect is mainly on the “hits” • Emergence evolution: • Great Long Tail businesses can guide consumersfurther afield, by following the contours of their likesand dislikes, easing their exploration of the unknown.

14. The power law distributions • 1) Physics • 2) The web • 3) Macroeconomics • 4) Ecology • 5) Astrophysics • etc • When the size of the entities has a lower bound the distribution is the Pareto distribution rather than a power distribution

15. In macroeconomics • The income of the population, • The size of the enterprises, • The consumption size of energy of the enterprises, • follow a Power distribution • Also : The size of villages, towns and cities follows a Power distribution

16. The famous Pareto rules • “More than 80 % of the population possesses less than 20% of the total wealth” • “More than 80% of the total power in the planet is consumed by less than 20% of the countries” • “More than 80% of the problems in a company are created by less than 20% of the employees” • “More than 80% of the result is attained by less than 20% of a total effort, the next 20% of the result requires more than 80% of a total effort”

17. How a Power Distribution is Derived from Randomness and Growth It can be proved in mathematics that that all the next lead to a power distribution of the size of exponentially growing entities: • Same initial size, different growth rate or age • Same initial size and age, different growth rate • Uniformly randomly different division of initial size (e,g. by a Poisson distribution) , same or different growth rate or age

18. Linear scale graph y = C x-a

19. Log-Log graph log(y) = log(C) - a log(x)

20. The laws of the web: The size in pages and number of links of the sites in the Web follows a power distribution • Source: The Laws of the Web Bernardo A. Huberman The MIT press 2001

24. Web logs distribution ranked by number of inbound links is an empirical long tail 433 weblogs arranged in rank order by number of inbound links. The data is drawn from N.Z Bear's 2002 work on the blogosphere ecosystem.The current version of this project can now be found at http://www.myelin.co.nz/ecosystem/

25. Mailing lists is an empirical power distribution Figure #2: All mailing lists in the Yahoo Groups Television category, ranked by numberof subscribers (Data from September 2002.)

26. The Technorati Popularity chart is an empirical “long tail”

27. A formula for modeling Long tails • Where • F(x) = the share of total volume covered by objects up to rank x • N50 = the number of objects that cover half of the whole volume • α = the factor that defines the form of the function  • β = total volume

28. Application of the model Box office sales in the U.S

29. Table 1: Book sales in the U.S. in 2004 x = rank Cumulative volume(copies/year) Cumulative share(based on real data) Cumulative share[based on the model: F(x)] 10 17396510 2.6% 2.7% 32 31194809 4.7% 4.6% 96 53447300 8.0% 7.8% 420 100379331 15.1% 15.1% 1187 152238166 22.9% 23.4% 24234 432238757 65.0% 65.1% 91242 581332371 87.4% 87.0% 294180 650880870 97.8% 103.7% 1242185 665227287 100.0% 118.7% The 2004 book sales power distribution

30. The anticipated 21st century new shape of the power distribution The older smooth shape of the power distribution The 21st century and the power distribution

31. The new online retailers and physical retailers as they take deferent parts of the supply

32. Online music popularity (Rhapsody 2005):The threshold of availability of traditional retailers and online retailers

33. The abundance of choices in the online retailers compared to the offline retailers

34. The abundance of new documentaries is only online

35. Software supply

36. Hollywood movies: The truncation of the distribution

37. The truncation of the supply distribution seen in Log-Log

38. Democratization of the production 1

39. Democratization of the production 2

40. Connecting supply and demand

41. Producers, aggregators,and filters

42. The “Long tail” rules • Make everything available, no rejections • Help people find it, with filters • Lower the costs • Let customers do most of the work • One distribution and filter method cannot fit it all • One price does not fit all • One category does not fit all • Share information • Understand the power of freebies

43. The participation of consumers in the production • The “Long tail” is fed often by the consumers themselves, for that sake of getting public or for the love of doing it, rather than for money gain. • This amplifies the collective intelligence in unprecedented degree. • At the same time the collective opinion is correcting mistakes and increases the quality of the massively created products. • An example is wikipedia, and the Linux operating system.

44. Top-down and bottom-up messaging:Pre-filters and post-filters • Traditional retail tries to “predict” demand as there is limited shelves space and high supply chain costs. These are the pre-filters as top-down messaging (experts minority wisdom) • The new online retail market makes everything available and tries to measure the online demand and amplify it. These are the post-filters as bottom-up messaging (Collective intelligence wisdom)

45. Does the abundance of choices (tail) reduces the sales of the hits (head)? • The sales of the existing hits do not decrease • Nevertheless the industry is reducing the quantity of production and marketing of hits • This has its good effect that the market is not so strongly manipulated by a small number of producers and advertisers (democratization) • Huge advertising budgets of the hits are not necessary anymore, when online aggregators make more money from the non-hits.

46. Dangers of the “hitism” • Everyone wants to be a star • If it is not a hit, it is a miss • The only success is the mass success • Low-selling=low quality • If it were good it would be massively popular • “Self-publish”=bad • “Direct to Video”=bad • “Independent”=The could not get a deal

47. Does the abundance of the choices increases the demand or simply shifts it? • The statistics show that consumers examine a larger number of products. This is made possible by powerful and smart online search filters. • The demand is increasing in number of titles and items, although an individual consumer may or may not spend more money in total. • The intellectualization of the population brought by the internet, shifts household expenses from basic products like food, and cloths to cultural like software, CD, MP3’s, DVD’s etc. • The net results is a mutual benefit of suppliers and consumers as far as e-products are concerned

48. Should prices rise or fall in the zone of abundance of choices (long tail)? • The prices as well as the quality vary more in the tail than in the head. • The average price is rather lower in the tail than in the head. • But the affiliation commissions of the middle agent are higher in the tail than in the head. • There is no real “Should”. The market’s balance and producers quality and expectations defines the prices in individual products

49. The power of collective intelligence • For the first time in history it is possible to measure the consumption patterns, inclinations,and tastes of the entire market of consumers in real timer while shopping. • And just as quickly adjust the market to reflect them. • We are leaving the information age and entering the contextual suggestion age • Examples: Yahoo’s music ratings, Google’s Pagerank, MySpace Friends, Netflix users reviews, Amazon’s statistically based suggestions. • Collective wisdom is a finer resolution compared to traditional professional individual critics

50. Unlimited choices:A non-zero sum game • In the fast changes of the distribution mechanisms of supply and demand it may happen that some parts may start loosing. • This does not mean, in the macroscopic overall picture, that someone else is gaining their loss. • In the overall picture the win-win phenomenon is the dominating and that which is driving the evolutional changes