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FCC Broadband Panel Emergency Services / NG 9-1-1

Pete Eggimann Director of 9-1-1 Services Metropolitan Emergency Services Board Minneapolis / St. Paul Metro Area August 25, 2009. FCC Broadband Panel Emergency Services / NG 9-1-1. NG 9-1-1 / Public Safety WAN. Would create a metro “Virtual PSAP” No single point of failure

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FCC Broadband Panel Emergency Services / NG 9-1-1

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  1. Pete Eggimann Director of 9-1-1 Services Metropolitan Emergency Services Board Minneapolis / St. Paul Metro Area August 25, 2009 FCC Broadband PanelEmergency Services / NG 9-1-1

  2. NG 9-1-1 / Public Safety WAN • Would create a metro “Virtual PSAP” • No single point of failure • Broadband links between the PSAPs and two mirrored data centers • Two diverse, redundant paths • One Wireless • One Fiber

  3. NG 9-1-1 / Public Safety WAN • All of the applications a call taker / dispatcher needs would be available anywhere they have network access • A hosted NG 9-1-1 application supporting the entire metro • Must include the ability to control the radio console function • Applications must reside at the data centers • All connections to the outside come through the data centers

  4. NG 9-1-1 / Public Safety WAN • Open source, standards-based application interfaces = application interoperability • Example - Medical sensor device senses the onset of a heart attack • Automatically connects to 9-1-1 through a wireless network • Message routes based on physical location of the caller (device) • Message and location information are sent to the PSAP • The system identifies the appropriately equipped EMS response unit • Medical data sent through the PSnet to the EMS response unit and the hospital ER

  5. NG 9-1-1 / Public Safety WAN • Leverage resources / bandwidth • Internal • System management • Application support • Acquisition • Training • Workload • Disaster Recovery • External • Connect to the data centers v. 19 separate PSAPs • Share routing resources with N-1-1’s (i.e. 2-1-1, 3-1-1, 7-1-1, etc. • Scalable – can be replicated across the state or country

  6. Questions?

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