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The Interweb, Google and that Facebook thing

The Interweb, Google and that Facebook thing. Making sense of it all. Quick Introduction. Iain Valentine - Creative Director Sarah McGowan - SEM Specialist. Whitespace. A creative agency working online and off…. What Do We Do?. Blend strategic, creative and technical skills. Who For?.

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The Interweb, Google and that Facebook thing

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  1. The Interweb, Google and that Facebook thing Making sense of it all

  2. Quick Introduction Iain Valentine - Creative Director Sarah McGowan - SEM Specialist

  3. Whitespace A creative agency working online and off…

  4. What Do We Do? Blend strategic, creative and technical skills

  5. Who For? The Scottish Government NHS Health Scotland HBOS Russell Europe

  6. The Interweb, Google and that Facebook thing Making sense of it all

  7. The Digital Market … is changing as we speak

  8. 72% of the UK population are internet users

  9. It has never been easier to get online…

  10. Online Spend • • Majority is Search • • Display ads getting richer • • Video Ad’s • • Interactive/games

  11. Push vs Pull • • Pull - driving traffic to destination sites • • Push - pushing content out to users

  12. Integrated Solutions • • Content pushed out across media • - Branded You Tube Channels • - STV ad funded channels • - Channel 4 B&Q page

  13. Rise of Video • • Online to be entertained • • Increasingly part of the online experience

  14. Mobile • • 70million active mobile connections

  15. Branded utility • • The age of dialogue

  16. 72% of the UK population are internet users Creating an Online Conversion Machine (with a little help fromsearch engines)

  17. 91% of internet users use search engines

  18. £££ • • Google $5bn last year. • • Google - £327m vs ITV £317m • • Advertisers – Great ROI • • Site Owners - Adsense

  19. SEM = SEO + PPC

  20. SEO – Optimising site for natural results

  21. PPC – ‘Pay Per Click Ads’

  22. Paid Inclusion – Paid for listing in ‘natural’ results

  23. SEM and Conversions • • Search data helps inform: • Website design & build • Website content • Strategies for conversions

  24. All Sites Have a Conversion • • Conversions consist of: • Purchase • Contact • Information

  25. Simple Steps to Conversion • Match what user looking for • Support with relevant content • Design user-paths to increase conversions • Measure effectiveness

  26. A Site for Search • • Design decisions based on search volume and search data: • Section structure and user-paths changed • Products given understandable labels • Clear route to sales

  27. Listings! • Site for search rank well • more traffic = more conversions.

  28. The Conversion Machine • • Conversion process starts before user enters site • • Design site based on what users want

  29. 72% of the UK population are internet users Social Media and the conversion machine

  30. Social Media is … • Blogs • Social Networks • Podcasts • Wikis • User Generated Content • Mobile

  31. New Marketing Rules • • New ways to engage with customers • • In 5 years… • 57% companies spend more on conversational marketing than traditional

  32. Social Networking

  33. Social Networking Usage • 69% all web users • US 37% adults, 70% teens • New users leveling off US &UK • 68% increase Africa & Middle East

  34. Social Networking Ad Spend • Linked In launched new advertising platform • Ad spend projections curbed • MySpace not hit 08 revenue targets

  35. Engage with Customers • Opening doors in branding • Welcoming customers in • Time spent with brand • Business gain

  36. Branded Utility • • Branded ‘Value Add’ • • APIs • • Branded Widgets • STA Travel widgets

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