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OPS 571 HELP T Transform Yourself--ops571help.com

FOR MORE CLASSES VISIT<br>www.ops571help.com<br>1. Concept development is one of the typical phases of product development. True 2. Ecodesign replaces one or more of the other requirements considered in the design process. 3. Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? Multiple Choice u2022 4. The aim of quality function deployment (QFD) is: 5. The most basic

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OPS 571 HELP T Transform Yourself--ops571help.com

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  1. OPS 571T Apply Week 1 Exam Assignment 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com 1. Concept development is one of the typical phases of product development. True 2. Ecodesign replaces one or more of the other requirements considered in the design process. 3. Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? Multiple Choice • 4. The aim of quality function deployment (QFD) is: 5. The most basic categories of cash flow for a typical new product do not include: 6. What dimension of competitiveness does time-to-market performance in product design and process selection affect? 7. Early prototypes of a new product, using the same geometry and material processes as the production versions, are usually constructed during the concept development phase of the product development process. 8. A key decision point in the generic development process during "Phase 1: Concept Development" is project approval. 9. Economic analysis of product development projects must evaluate which of the following? 10. Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process? 11. A reason that firms must develop more new products than ever is which of the following? 12. Which of the following is not a typical phases of product development? • Production/ramp-up 13. A key tool of a quality function deployment team is the house of quality matrix. 14. Performance measures discussed for development projects does not include 15. Concept development assumes a proven technology in which variant of the generic product development process? 16. Quality function

  2. deployment involves listening to customers to determine the characteristics of a superior product. True 17. Which of the following is a time-to-market performance measure used in judging product development performance? Multiple Choice Value analysis 18. Incorporation of environmental considerations in the design and development of products or services is called ecodesign. True 19. Quality function deployment (QFD): • Is another term for value engineering 20. The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500. False 21. Which of the following is primarily used to help design products that will connect product attributes with customer desires? 22. Economic analysis of product development projects is useful in which of the following circumstances? 23. Which of the following is not a typical phases of product development? 24. Most purchasers of electronic products cannot fully operate them and use only a small number of the available features. True 25. Which of the following is not an example of technology –push product? Which of the following is primarily used to help design products that will connect product attributes with customer desires? Phase 0: Planning House of quality matrix Value analysis/value engineering Concurrent engineering System-level design A key decision point in the generic development process during "Phase 1: Concept Development" is project approval. True False Quality function deployment is an engineering analysis whose purpose is to simplify products and processes. A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device. Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process? In the generic product development process, collecting customer needs is accomplished during phase 0 (planning). True False Because ecodesigned products are innovative and have better environmental performance, they can be of a slightly lesser quality than the market standard. True False System integration

  3. and validation are an important step in which variant of the generic product development process? Which of the following is a time-to- market performance measure used in judging product development performance? Concept development is one of the typical phases of product development. True False A competency is not core if it is easy for competitors to imitate. True False Incorporation of environmental considerations in the design and development of products or services is called ecodesign. True False Which of the following is not a typical phases of product development? Quality function deployment (QFD): A key decision point in the generic development process during "Phase 4: Testing and Refinement" is concept approval. True False In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives. True False A reason that firms must develop more new products than ever is which of the following? One of the methodologies that can aid in designing a new product for customers is a house of quality matrix. True False Design for manufacturing and assembly delivers product improvements by emphasizing which of the following? Which of the following is not a typical phases of product development? Which of the following is a characteristic of concurrent engineering? Core competencies are those things that everyone in the firm must be able to do well. True False Which of the following is not an example of technology –push product? Gore-tex Performance measures discussed for development projects does not include Frequency of new product introductions Yield Percentage sales coming from very old products Cost of materials and tooling conformance - reliability in use Operation Management 571 week 1 exam One of the methodologies that can aid in designing a new product for customers is a house of quality matrix True False In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives True False Value analysis/value engineering has as its objective to increase product quality and reduce costs. True false

  4. Which of the following is not a typical phases of product development? Concept development Planning System-level design Early market feedback Production/ramp up Concept development assumes a proven technology in which variant of the generic product development process? Technology-push products Quick-build products Complex systems Platform products Process-intensive products The "house of quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals. True false The conclusion of the product development process is when the product is withdrawn from the market. True false Economic analysis of product development projects is useful in which of the following circumstances? Factory location Distribution decisions Go/no-go milestones Demand estimation Pricing Specialized design firms tend to have highly developed processes that support the needs of particular industries True false Which of the following is not an example of technology –push product? Gore-tex Artificial vein Plant seeds i-phone 7 go-pro camera A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device. True false A key tool of a quality function deployment team is the house of quality matrix. True false A reason that firms must develop more new products than ever is which of the following? Product life cycles are shorter Commitments to joint venture partners They are replacing old customers with new ones To amortize heavy investments in development labs The increased difficulty of defending patents and trade names Designing a new product for aesthetics and for the user is generally termed industrial design. True false Incorporation of environmental considerations in the design and development of products or services is called ecodesign. True false The most basic categories of cash flow for a typical new product do not include: Depreciation Ramp-up cost Development cost Sale revenue Marketing cost In a concurrent engineering approach to product design and development, an integration team ensures that various

  5. parts of the product are compatible with the needs of the target customer. True false Ecodesign replaces one or more of the other requirements considered in the design process. True false Consumer electronics is an example of a product developed in which variant of the generic product development process? Target customers are specified during "Phase 0: Planning" of the generic product development process. True false Which of the following is a characteristic of concurrent engineering? The design-build-test cycle Most purchasers of electronic products cannot fully operate them and use only a small number of the available features. True false Quality function deployment (QFD): Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units. The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500. Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? ============================================== OPS 571T Apply Week 2 Exam Assignment 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com 1. Utilization of a production process is the ratio of output to input 2. Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another. 3. One of the tools common to all quality efforts is leadership. 4. Which of the following is the cost of quality classification for costs such as

  6. inspection, testing, and other tasks to ensure that the product or process is acceptable? 5. While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot. 6. The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same general message about what it took to achieve outstanding quality. Which of the following was part of that message? 7. Make-to-order production processes are well suited for high-volume production of a standardized product. 8. Conformance quality is a strategic decision for a firm. 9. Setup time is the time required to prepare a process to produce a particular item. 10. A fishbone diagram as part of a Six- Sigma quality improvement process might be found in which DMAIC category? 11. Process analysis can help answer many important questions such as why change in a process is necessary. 12. Process analysis can help answer many important questions such as how many customers can a process handle per hour. 13. The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following? 14. Productivity in a production process can be measured by the ratio of output to input. 15. Consider a business that can be run using a make-to-stock or make-to-order process. Further suppose that your demand is 10000 per monthand is spread out during the month. Capacity of both processes is 15000per month. Based only on this information, what would be the best choice? 16. An analytical tool used in Six-Sigma quality improvement programs is which of the following? 17. A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 18. The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same general message about what it took to achieve outstanding quality. Which of the following was not part of that message? 19. Inventory turn is a better measure than the total value of inventory for comparative purposes because it is a relative measure. 20. The dimension of design quality that concerns the sensory

  7. characteristics of the product is which of the following? 21. Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use. 22. DPMO refers to 23. Methods Time Management (MTM) and Most Work Measurement System (MOST) are proprietary examples of predetermined motion- time data systems (PMTSs). 24. Design quality refers to the inherent value of the product in the marketplace. 25. Efficiency of a production process is the ratio of the actual output of a process to some standard. 26. Hybrid processes combine features of make-to-order and make-to- stock production processes. 27. Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another. 28. A rectangle is conventionally used in a process flowchart to represent a task or operation. 29. An opportunity flow diagram is a time-sequenced chart showing plotted values measuring the flow of end product or components. 30. If you want to reduce process flow time, it has been suggested that you can perform activities in the process in parallel. 31. Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work? 32. Little's law says there is a long-term relationship among the inventory, throughput, and flow time of a production system in steady state. 33. One of the tools common to all quality efforts is leadership. 34. Process analysis can help answer many important questions such as why change in a process is necessary. 35. A bottleneck occurs when a stage in a production process is starving. 36. An advantage of a make- to-stock process is which of the following? 37. In 1997, the Malcolm Baldrige National Quality Improvement Act established the U.S. annual award for total quality management. 38. A fishbone diagram as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 39. Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 40. The Malcolm Baldrige National Quality Award represents the U.S. government's endorsement of quality as an

  8. essential part of successful business strategy. 41. An operational goal of total quality management is the careful design of the product or service. 42. Design quality refers to the inherent value of the product in the marketplace. 43. McDonald's fast-food restaurants use a make- to-order production process. 44. The dimension of design quality that concerns the sensory characteristics of the product is which of the following? 45. Design of experiments (DOE) refers to work done before production of early model prototypes of a new product. 46. Utilization of a production process is the ratio of output to input. 47. A cost of quality classification is which of the following? 48. It is generally believed that the correct cost for a well-run quality management program should be under 2.5 percent of sales. 49. A process flowchart uses which of the following symbols to represent tasks or operations in a flow diagram? 50. Setup time is the time required to prepare a process to produce a particular item. 1. Pacing in production processes refers to the fixed timing of the movement of items through the process. 2. One of the definitions for the cost of quality is that it represents the costs attributable to the production of quality that is not 100 percent perfect. 3. Process analysis can help answer many important questions such as how many customers can a process handle per hour. 4. ISO 9000 is primarily concerned with environmental management. 5. TQM is an acronym meaning "total quality measurement." 6. When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory. 7. Which of the following is a dimension of design quality? 8. The dimension of design quality that concerns the sensory characteristics of the product is which of the following? 9. Productivity in a production process can be measured by the ratio of output to input. 10.An operational goal of total quality management is ensuring that the organization's systems will never produce a defective product or service. 11. The Malcolm Baldrige Award selection process helps improve quality and productivity by which of the following means? 12. Which of the following are basic

  9. assumptions that justify an analysis of the costs of quality? 13. The term "conformance quality" refers to the relative level of performance of a product as compared to competing products. For instance, certain luxury sedans are said to be of "higher quality" than some low-priced sub-compact automobiles. 14. Efficiency of a production process is the ratio of the actual output of a process to some standard. 15.The International Organization for Standardization (ISO) is a specialized international agency recognized by affiliates in more than 160 countries. 16.A "process" is any part of an organization that takes inputs and transforms them into outputs that, hopefully, are of greater value to the organization than the original inputs. 17. Cause and effect diagram(choose the most inclusive answer.) 18.Which of the following are eligible companies to be considered for the Baldrige award? 19. Consider a three sequentially stepped process named as Process A, Process B and Process C. Input comes into Process A. Output form A goes into Process B. Output from B goes into Process C. Output of C is the final output. Suppose that it takes 2 minutes per unit in Process A, 3 minutes per unit in Process B and 1 minute per unit in Process C. What will be maximum steady state output from this system? 20.A quality guru named Joseph M. Juran defined quality as fitness for use. 21. Which of the following is the cost of quality classification for costs such as defects that pass through the system (e.g., customer warranty replacements, loss of customer or goodwill, handling complaints, and product repair)? 22. A flowchart as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 23.Run time is calculated by multiplying the number of units in a batch by the setup time. 24.An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed. 25. The Malcolm Baldrige National Quality Award is given to organizations that have done which of the following? 1.Design quality in products refers to the degree to which product or service design specifications are met. 2.Which of the following is the cost of

  10. quality classification for costs such as scrap, rework, or repair? 3.Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use. 4.While small business organizations can seek to achieve the Baldrige National Quality Award, hospitals cannot. 5.Process analysis can help answer many important questions such as how many customers can a process handle per hour. 6.Which of the following is a dimension of design quality? 7.Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting. 8.Process analysis can help answer many important questions such as why change in a process is necessary. 9.A cost of quality classification is which of the following? 10.Little's law says there is a long-term relationship among the inventory, throughput, and flow time of a production system in steady state. 11.A process that is in Six-Sigma control will produce no more than two defects out of every million units. 12.A quality guru named Joseph M. Juran defined quality as fitness for use. 13.TQM is an acronym meaning "total quality measurement." 14.Design of experiments (DOE) refers to work done before production of early model prototypes of a new product. 15.Hybrid processes combine features of make-to-order and make-to-stock production processes. 16.Efficiency of a production process is the ratio of the actual output of a process to some standard. 17.Which of the following is an analytical tool used in Six-Sigma quality improvement programs? 18.It is generally believed that the correct cost for a well-run quality management program should be under 2.5 percent of sales. 19.Which of the following is not an analytical tool used in Six-Sigma quality improvement programs? 20.Failure mode and effect analysis is used in Six-Sigma projects. It involves which of the following? 21.The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following? 22.A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram? 23.A process flowchart uses

  11. which of the following symbols to represent tasks or operations in a flow diagram? 24.The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same general message about what it took to achieve outstanding quality. Which of the following was part of that message? 25. Design of experiments is a statistical methodology often used in Six-Sigma projects. It aims to accomplish which of the following? 1.Fundamental to any quality program is the determination of quality specifications and the costs of achieving (or not achieving) those specifications. 2.An opportunity flow diagram is used to separate the value-added from the non-value-added steps in a process. 3.Consider a three sequentially stepped process named as Process A, Process B and Process C. Input comes into Process A. Output form A goes into Process B. Output from B goes into Process C. Output of C is the final output. Suppose that it takes 2 minutes per unit in Process A, 3 minutes per unit in Process B and 1 minute per unit in Process C. Suppose further that Process A receives input at the rate of 30 per hour. Which process will be experiencing starving? 4.A bottleneck occurs when a stage in a production process is starving. 5.Process analysis can help answer many important questions such as how many customers can a process handle per hou 6.An opportunity flow diagram as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 7.Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work? 8.A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 9.If you want to reduce process flow time, it has been suggested that you can perform activities in the process in parallel. 10.Which of the following are basic assumptions that justify an analysis of the costs of quality? 11.The term "conformance quality" refers to the relative level of performance of a product as compared to competing products. For instance, certain luxury sedans are said to be of "higher quality" than some low-priced

  12. sub-compact automobiles. 12.A quality guru named Joseph M. Juran is well known for his program structured around "14 points" for management. 13.Design of experiments (DOE) is sometimes referred to as multivariate testing. 14.The Malcolm Baldrige Award selection process helps improve quality and productivity by which of the following means? 15.The dimension of design quality that concerns the sensory characteristics of the product is which of the following? 16.Applicants for the Baldrige Award for total quality management must submit an application of up to 50 pages that details the processes and results of their activities under seven major categories. Which of the following is one of those categories? 17.An operational goal of total quality management is ensuring that the organization's systems will never produce a defective product or service. 18.To reduce process throughput time, you might try which of the following actions? 19.Which of the following are eligible companies to be considered for the Baldrige award? 20.An operational goal of total quality management is the careful design of the product or service. 21.Which of the following is the cost of quality classification for costs such as inspection, testing, and other tasks to ensure that the product or process is acceptable? 22.Which of the following are not eligible to be considered for the Baldrige Award? 23.All except one of the following is an analytical tool for six sigma. 24.Throughput rate of a production process is the amount of time a unit spends actually being worked on. 25.While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot. 1.One tool used in total quality management is the run chart? 2.Utilization of a production process is the ratio of output to input? 3.ISO 14000 is primarily concerned with environmental management. 4.Which of the following is not an analytical tool used in Six-Sigma quality improvement programs? 5.Run time is calculated by multiplying the number of units in a batch by the setup time. 6.Design of experiments is a statistical methodology often used in Six-Sigma projects. It aims to accomplish which of the following? 7.Determine the cause-and-

  13. effect relationships between process variables and output. 1.Consider a business that can be run using a make-to-stock or make-to-order process. Further suppose that your demand is 10000 per monthand is spread out during the month. Capacity of both processes is 15000per month. Based only on this information, what would be the best choice? 2.Fundamental to any quality program is the determination of quality specifications and the costs of achieving (or not achieving) those specifications. 3.Quality at the source" refers to the degree to which product or service design specifications are met. 4.In 1997, the Malcolm Baldrige National Quality Improvement Act established the U.S. annual award for total quality management. 5.A diamond is conventionally used in a process flowchart to represent a storage area or queue. 6.A process is part of an organization that takes __________, turns them into __________, and adds __________ while doing so. 7.You are in a line at the bank drive-through and 10 cars are in front of you. You estimate that the clerk is taking about five minutes per car to serve. ============================================== OPS 571T Apply Week 3 Exam Assignment100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com In the textbook, the expression "quality at the source" means that we need to purchase the best quality a supplier or vendor can provide. Is it true or not? Lean production makes implementing green strategies in manufacturing processes more difficult. Is it true or not? A

  14. principle of value stream mapping is to concentrate on speeding up value-added operations. Is it true or not? Value stream mapping involves materials, not information. Is it true or not? OPT stands for optimal purchasing technique. Is it true or not? Respect for people is a key to Toyota's improvement ideas in manufacturing. Is it true or not? Respect for people is a key to Toyota's improvement ideas in manufacturing. Is it true or not? According to the theory of constraints, which of the following is a kind of time that makes up the cycle time in production? Is it true or not? To develop a lean manufacturing system a firm might do which of the following? A way to find a bottleneck is to use one's knowledge of a particular plant, look at the system in operation, and talk with supervisors and ---------- A process batch should be no larger than the transfer --------- Lean production is a management philosophy and a pull system throughout the plant. Is it true or not? Departments within a firm often are at odds with each other because reward systems are often not synchronized with the basic goal of the firm: to make ------- A kaizen burst is an overfilled -------- On an assembly line, a transfer batch can be one ---- --- According to the theory of constraints, the term "productivity" is defined as all those actions that bring a company closer to its goals. Is it true or false? One way to find a bottleneck is to run a capacity resource-------- In the textbook, Toyota's Fujio Cho identified which of the following types of waste to be eliminated? To implement a flow process in developing a lean system a firm might do which of the following? JIT is typically applied to-------------- The effects of statistical variations in processing times in a dependent sequence will eventually cancel themselves out due to the law of -------------- One of the aims of value stream mapping to eliminate waste in a --------------- - Firms in Japan tend to have short-term relationships with their suppliers and customers. Is it true or false? In a process sequence where a product flows from process A to process B, process B is called the contingent--------------- Which of the following is a negative aspect of JIT compared to synchronous manufacturing? The term

  15. "freeze window" refers to the practice of building quality into the process and not identifying quality by inspection. Is it true or not? According to the theory of constraints, it is wrong for manufacturers to try to match capacity with demand by attempting to balance capacity across a sequence of processes. Unbalanced capacity is better. Is it true or not? 3.JIT is typically applied to non-repetitive manufacturing. Is it true or not? 4.JIT requires a stable production level. When compared to synchronous manufacturing, this is viewed as a negative aspect of JIT. Is it true or not? In the textbook, Toyota's Fujio Cho identified which of the following types of waste to be eliminated? In implementing a lean production system, you should work with suppliers to do which of the following? According to the theory of constraints, a bottleneck is any resource whose capacity is greater than the demand placed on it. Is it true or not? Company unions in Japan exist to foster a cooperative relationship with management. Is it true or not? Value stream mapping involves materials, not information. Is it true or not? According to the theory of constraints, throughput is the rate at which product is passed through the manufacturing system. Is it true or not? One of the many lean techniques that have been successfully applied in service firms is leveling facility load. Is it true or not? According to the theory of constraints, a non-bottleneck is any resource where capacity is less than the demand placed on it. Is it true or not? One of the many lean techniques that have been successfully applied in service firms is the eliminating of unnecessary activities. Is it true or not? Applying lean concepts to logistics is difficult unless either the manufacturer or the customer owns the logistics activities. Is it true or not? In Japanese manufacturing, automation and robotics are used extensively to perform dull or routine jobs so employees are free to focus on important improvement tasks. Is it true or not? Which of the following is a negative aspect of JIT compared to synchronous manufacturing? The goal of JIT production is to drive all inventory queues lower. Is it true or not? Lean production requires a "push and

  16. pull" system of inventory replenishment. Is it true or not? A way to find a bottleneck is to use one's knowledge of a particular plant, look at the system in operation, and talk with supervisors and workers. Is it true or not? Synchronous manufacturing refers to the entire production process working together in harmony to achieve the goals of the firm. Is it true or not? You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the number of Kanban card sets necessary to support this situation. You found that the number of Kanban cards needed is 47. Your client now tells you that they miscalculated the demand and the true demand is 300 per hour. All other things remain the same. What is the most appropriate answer from the choices below? In setting up a kanban control system you need to determine the number of kanban card sets needed. If the expected demand during lead time is 25 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 5, and the lead time to replenish an order is 5 hours, what the number of kanban card sets is needed? The "dollar days" inventory measurement can be used in purchasing to discourage large work-in-process and producing earlier than is needed. Is it true or not? You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the number of Kanban card sets necessary to support this situation? In a

  17. process sequence where a product flows from process A to process B, process B is called the contingent process. Is it true or not? What terms refers to a schedule that pulls material into final assembly at a constant rate? What term refers to the optimization of value-adding activities and elimination of nonvalue-adding activities that are part of a value system? What is the name of the software Goldratt developed to implement his idea of TOC? What are the three financial measurements necessary to adequately measure a firm’s performance? Which of the following are related to lean production? In a setting up Kanban control system you need to determine the number of Kanban card sets needed. If assume the expected demand during lead is 50 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 4, and the lead time to replenish an order is 8 hours, what number of Kanban card sets is needed? Which of the following is a lean production technique that has been successfully applied in service firms? Which of the following is a ―focusing step‖ of Dr. Eli Goldratt’s theory of constraints? According to the theory of constraints, which of the following can be a CCR? Which of the following is a negative aspect of JIT compared to synchronous manufacturing? Group technology (GT) is credited with which of the following benefits? In Japanese manufacturing, automation and robotics are used extensively to perform dull or routine jobs so employees are free to focus on important improvement tasks. Lean production replaced JIT in the 1990s because JIT did not address the problem of reducing waste. In the textbook, Toyota's Fujio Cho identified which of the following types of waste to be eliminated? The operational measure of throughput is "the rate at which money is generated by the system through production of goods and services that might be sold." Is it true or not? Kanban means "symbol" or "box" in Japanese. Is it true or not? In a lean production system, we expect to see which of the following? production is a management philosophy and a pull system throughout the plant. Is it true or not? According to the theory of constraints, the term "productivity" is

  18. defined as all those actions that bring a company closer to its goals. Is it true or not? In setting up a kanban control system you need to determine the number of kanban card sets needed. If the expected demand during lead time is 25 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 5, and the lead time to replenish an order is 5 hours, what the number of kanban card sets is needed? Applying lean concepts in manufacturing balances increases in cost with quality improvement. Is it true or not? Value stream mapping is used to visualize product flows through various processing steps. Is it true or not? ============================================== OPS 571T Apply Week 4 Exam Assignment 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com 1. The fact that organizations are flattening is one of the reasons that project management is important 2. Derivative projects are those that address incremental changes to products or processes. 3. A disadvantage of a matrix project organizational structure is that a project manager is held responsible for successful completion of the project. 4. The critical path in a CPM analysis is found by locating the activities times with zero slack. 5. Here are the data for a time-cost CPM scheduling model analysis. The time is in days and the costs include both direct and indirect costs. If you crash this project to reduce the total time by one day, what is the total time of the project and total cost? A simple project listing of five activities, their

  19. predecessors, and their respective time estimates are presented here: 6. Using CPM, what is the latest finish time for the last activity in this project (i.e., the total time to complete the project)? 7. In CPM, the late start time estimate is the latest time you can start an activity and still keep the entire project on schedule. 8. A simple project listing of five activities and their respective time estimates are presented here: Using CPM, which activities make up the critical path? 9. A simple project listing of five activities, their predecessors, and their respective time estimates are presented here: Using the CPM, which activities have slack in this project? 10. A listing of immediate predecessor activities is important information in a CPM analysis for which of the following reasons? 11. You are managing a project and need to cut the cost of the project. You decide to transfer workers to another job to cut the project's costs. Costs associated with transferring the workers are an example of project indirect costs. 12. One of the assumptions made using CPM is that project activity sequence relationships can be specified and networked. 13. The critical path of activities in a project is the sequence of activities that form the shortest chain in a project network of activities. 14. In a CPM analysis, if you subtract the early start from the late start, the result is the activity's slack time. 15. You know when you have arrived at the optimal solution in using the time-cost CPM scheduling model analysis when what happens? 16. Using the time-cost CPM model, the crash time is the shortest possible time allowed for each activity in the project. 17. Complex projects are often subdivided into a series of tasks that are typically configured to be not longer than several months in duration. 18. You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on the chart. What kind of chart are you looking at? 19. A work breakdown structure is used in project management but it is not used when the critical path method is involved. 20. CPM is an abbreviation for critical path method. 21. The critical path in a project is that sequence of activities that consume the longest amount of time in a project network of

  20. activities. 22. For an activity in a CPM analysis, the early start time is 8 and the late start time is 10. Which of the following statements is true? 23. The project indirect costs associated with a project include overhead, facilities, and resource opportunity costs. 24. A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, which activities have slack in this project? 25. The Gantt chart is an example of a project control chart. 26. A listing of immediate predecessor activities is important information in a CPM analysis for which of the following reasons? 27. You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on the chart. What kind of chart are you looking at? 28. The second step in managing a project is writing the statement of work 29. A simple project listing of five activities and their respective time estimates are presented here: Using CPM, which activities make up the critical path? 30. An advantage of a pure project where self-contained teams work full time on a project is which of the following? 31. CPM is an abbreviation for critical path method 32. A series of projects that are organized in such a way that each project utilizes people from different functional areas is using which of the following organizational structures? 33. Calculating the early start and early finish times for each activity in a CPM analysis does not provide any useful information 34. The activity direct costs associated with a project might include giving workers overtime to complete a project in less than the expected time. 35. For an activity in a CPM analysis, the early start time is 8 and the late start time is 10. Which of the following statements is true? 36. In a CPM analysis, if you subtract the early start from the late start, the result is the activity's slack time 37. A project milestone is a specific event to be reached by a particular point in time 38. A disadvantage of a matrix project organizational structure is that a project manager is held responsible for successful completion of the project 39. A simple project listing of five activities, their predecessors, and their

  21. respective time estimates are presented here: Using the CPM, which activities have slack in this project? 40. The critical path in a project is that sequence of activities that consume the longest amount of time in a project network of activities. 41. You are managing a project and need to cut the cost of the project. You decide to transfer workers to another job to cut the project's costs. Costs associated with transferring the workers are an example of project indirect costs. 42. You have just performed a CPM analysis and have found that more than one path through the project network has zero slack values. What can you conclude? 43. Using the time-cost CPM model, the crash time is the shortest possible time allowed for each activity in the project. 44. You have the following time and cost information for use in a time-cost CPM scheduling model. What are the three costs per unit of time to expedite each activity? 45. A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, which activities have slack in this project? 46. You know when you have arrived at the optimal solution in using the time-cost CPM scheduling model analysis when what happens? 47. A simple project listing of five activities, their predecessors, and their respective time estimates are presented here: Using CPM, what is the latest finish time for the last activity in this project (i.e., the total time to complete the project)? 48. A project may be defined as a series of related jobs directed toward some major output and requiring a significant period of time to perform. 49. A project starts out as which of the following? 50. Here are the data for a time-cost CPM scheduling model analysis. The time is in days and the costs include both direct and indirect costs. If you crash this project to reduce the total time by one day, what is the total time of the project and total cost? 51. A work breakdown structure is used in project management but it is not used when the critical path method is involved. 52. In CPM analysis, it is generally expected that the relationship between activity direct costs and project indirect costs will be which of the

  22. following? 53. PERT is an abbreviation for which of the following methodologies? 54. Project management can be defined as planning, directing, and controlling resources to meet the technical, cost, and time constraints of the project. 55. The Gantt chart is an example of a project control chart. 56. Upper-level management must decide between pure, functional, and matrix structures as ways to organize projects. 57. The critical path in a CPM analysis is found by locating the activities times with zero slack. 58. The project indirect costs associated with a project include overhead, facilities, and resource opportunity costs 59. When reducing the planned duration of a project using the time-cost CPM model, we select the activity to crash by determining the cost of each alternative and selecting the one whose cost is the greatest. 60. The fact that organizations are flattening is one of the reasons that project management is important. 61. An event unit package is a subdivision of a project. 62. Some of the advantages of a functional project where the project is housed in a functional division include which of the following? 63. Complex projects are often subdivided into a series of tasks that are typically configured to be not longer than several months in duration. 64. The valuations in an earned value management analysis must be either profits or revenue. 65. What type of chart compares the current project schedule with the original baseline schedule so that deviations from the original plan can be easily noticed? The following table represents a plan for a project 66. What is the expected completion time for the project? 67. You can accomplish any one of the following at an additional cost of $1,500. If you will save $1,000 for each day that the earliest completion time is reduced, which of the following actions should be taken, if any? 68. What is the probability that the project will take more than 30 days to complete? 69. Calculate the start and finish times for each activity. 70. What are the three types of projects based on the amount of change involved? ==============================================

  23. OPS 571T Apply Week 5 Exam Assignment 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com Random errors can be defined as those that cannot be explained by the forecast model being used. Is it true or false? Customer contact refers to creation of the service. Is it true or false? Which of the following considerations is not a factor in deciding which forecasting model a firm should choose? Which of the following is not a strategic use of the service-system design matrix? The term "encounter" is defined by Webster's Dictionary as "meeting in conflict or battle" and is used to also designate meetings between consumers and service systems. Is it true or false? It is not necessary that a well-designed service system be robust. Is it true or false? The service-system design matrix identifies six forms of service encounters. Is it true or false? Regression is a functional relationship between two or more correlated variables, where one variable is used to predict another. Is it true or false? An important aspect of service products is that they cannot be inventoried. Is it true or false? In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand? There are no differences in strategic and tactical forecasting. A forecast is a mathematical projection, and its ultimate purpose should make no difference to the analyst. Is it true or false? Multiple regression analysis uses several regression models to generate a forecast. Is it true or false? A company wants to forecast demand using the weighted moving average. If the company uses two prior yearly sales

  24. values (i.e., year 2015= 110 and year 2016= 130), and we want to weight year 2015at 10 percent and year 2016at 90 percent, which of the following is the weighted moving average forecast for year 2017? Poka-yokes are procedures that block the inevitable mistake from becoming a service defect. Is it true or false? The exponential smoothing method requires which of the following data to forecast the future? The "back end" of the service encounter is more important than the "front end" because the "back end" is where most service providers are paid. Is it true or false? A service business is an organization whose primary business requires interaction with customers to produce the service Is it true or false? Random errors in forecasting occur when an undetected secular trend is not included in a forecasting model. Is it true or false? A tracking signal (TS) can be calculated using the arithmetic sum of forecast deviations divided by the MAD. Is it true or false? The work process involved in providing the service must involve the physical presence of the customer in the system. Is it true or false? The customer is (or should be) the second most important focal point of all decisions in a service organization. Is it true or false? In most cases, demand for products or services can be broken down into several components. Which of the following is not considered a component of demand? company has calculated its running sum of forecast errors to be 500, and its mean absolute deviation is exactly 35. Which of the following is the company's tracking signal? Cyclical influences on demand are often expressed graphically as a linear function that is either upward or downward sloping. Is it true or false? If a firm produced a product that was experiencing growth in demand, the smoothing constant alpha (reaction rate to differences) used in an exponential smoothing forecasting model would tend to be which of the following? Random errors in forecasting occur when an undetected secular trend is not included in a forecasting model. Is it true or false? There are no differences in strategic and tactical forecasting. A forecast is a mathematical projection, and its ultimate purpose should make no

  25. difference to the analyst. Is it true or false? An implicit service implies psychological benefits that the customer may sense only vaguely. Is it true or false? Which of the following is not one of the basic types of forecasting? Which of the following is a major factor that distinguishes service design and development from manufacturing design and development? A supporting facility is the same thing as a facilitating good. Is it true or false? When recovering from a defective service encounter, poor treatment from a server calls for an apology. Is it true or false? In forecasting, RSFE stands for "running sum of forecast errors." Is it true or false? A central premise of exponential smoothing is that more recent data are less indicative of the future than data from the distant past. Is it true or false? A company wants to forecast demand using the weighted moving average. If the company uses three prior yearly sales values (i.e., year 2014= 160, year 2015= 140, and year 2016= 170), and we want to weight year 2014at 30 percent, year 2015at 30 percent, and year 2016at 40 percent, which of the following is the weighted moving average forecast for year 2017? If a firm produced a standard item with relatively stable demand, the smoothing constant alpha (reaction rate to differences) used in an exponential smoothing forecasting model would tend to be in which of the following ranges RSFE in forecasting stands for "reliable safety function error." Is it true or false? Which of the following forecasting methodologies is considered a qualitative forecasting technique? In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand? Heavy sales of umbrellas during a rain storm is an example of which of the following? A company wants to forecast demand using the simple moving average. If the company uses four prior yearly sales values (i.e., year 2013= 100, year 2014= 120, year 2015= 140, and year 2016= 210), which of the following is the simple moving average forecast for year 2017? Marketing is responsible for fulfilling the service guarantee. Is it true or false? One of the three approaches to

  26. delivering on-site service is _____ self service Which of the following is a possible source of bias error in forecasting? Failing to include variables The "back end" of the service encounter is more important than the "front end" because the "back end" is where most service providers are paid. Is it true or false? The standard error of the estimate of a linear regression is not useful for judging the fit between the data and the regression line when doing forecasts. Is it true or false? In exponential smoothing, it is desirable to use a higher smoothing constant when forecasting demand for a product experiencing high growth. Is it true or false? Simple exponential smoothing lags changes in demand. Is it true or false? In causal relationship forecasting, leading indicators are used to forecast occurrences. Is it true or false? A company hires you to develop a linear regression forecasting model. Based on the company's historical sales information, you determine the intercept value of the model to be 1,200. You also find the slope value is minus 50. If, after developing the model, you are given a value of X = 10, which of the following is the resulting forecast value using this model? Which of the following forecasting methods is very dependent on selection of the right individuals who will judgmentally be used to actually generate the forecast? Which one of the following is not a major factor distinguishing service design and development from manufacturing design and development? Cyclical influences on demand may come from occurrences such as political elections, war, or economic conditions. Is it true or false? Which of the following approaches to service design involves the customer to the greatest extent in providing a service (in effect making them ―a partial employee‖.? Service guarantees can be used at the service design stage to focus the firm's delivery system on the things it must do well to satisfy the customer. Is it true or false? Service guarantees can be used at the service design stage to focus the firm's delivery system on the things it must do well to satisfy the customer. Is it true or false? I n general, which forecasting time frame compensates most effectively

  27. for random variation and short-term changes? In the service-system design matrix, a mail contact service encounter is expected to have which of the following? Which of the following approaches to service design involves the customer to the greatest extent in providing a service (in effect making them ―a partial employee‖.? What is the term for forecasts used for making day-to-day decisions about meeting demand? What category of forecasting techniques uses managerial judgment in lieu of numerical data? Which of the following are significant ways in which service systems differ from manufacturing systems? Decomposition of a time series means identifying and separating the time series data into its components. Is it true or false? In the service-system design matrix, a face-to-face total customization service encounter is expected to have which of the following? Which of the following is not an element of a good service guarantee? In business forecasting, what is usually considered a long- term time period? There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes? An important aspect of service products is that they cannot be inventoried. Is it true or false? Poka-yoke is roughly translated from Japanese as "avoid mistakes." Is it true or false? Marketing is responsible for fulfilling the service guarantee. Is it true or false? Which of the following is not a strategic use of the service-system design matrix? A characteristic of a well-designed service system is that it manages the evidence of service quality in such a way that customers are aware of the value of the service provided. Is it true or false? A ride at an amusement park is an example of a service operation where there is direct contact between the customer and server, but little variation in the service process— neither the customer nor server has much discretion in how the service will be provided. As shown on the Service System Design Matrix, which type of service is being delivered? Which of the following is not one of the basic types of forecasting? A company wants to generate a forecast for unit demand for year 2017using

  28. exponential smoothing. The actual demand in year 2016was 120. The forecast demand in year 2016was 110. Using these data and a smoothing constant alpha of 0.1, which of the following is the resulting year 2017forecast value? A company wants to forecast demand using the weighted moving average. If the company uses two prior yearly sales values (i.e., year 2015= 110 and year 2016= 130), and we want to weight year 2015at 10 percent and year 2016at 90 percent, which of the following is the weighted moving average forecast for year 2017? Multiple regression analysis uses several regression models to generate a forecast. Is it true or false? Multiple regression analysis uses several regression models to generate a forecast. Is it true or false? Which one of the following is not a major factor distinguishing service design and development from manufacturing design and development? Given a prior forecast demand value of 1,100, a related actual demand value of 1,000, and a smoothing constant alpha of 0.3, what is the exponential smoothing forecast value? What is the term for forecasts used for making day-to- day decisions about meeting demand? Develop a forecast for the fourth quarter using a three quarter, weighted moving average. Weight the most recent quarter .5, the second most recent .25 and the third .25. Do the problem using quarters, as opposed to forecasting separate months. (Round your answer to 2 decimal places.) Which of the following are significant ways in which service systems differ from manufacturing systems? A ride at an amusement park is an example of a service operation where there is a direct contact between the customer and the server, but little variation in the service process- neither the customer nor the server has much discretion in how the service will be provided. As shown on the Service System Design Matrix, which type of service is being delivered? Which of the following is not one the basic types of forecasting? A company wants to forecast demand using the simple moving average. I the copany uses four prior yearly sales values(i.e., year 2013= 100, year 2014= 120, year 2015= 140 and year 2016= 210), which of the following is

  29. the simple moving average forecast for year 2017? Which of the following forecasting methods uses executive judgment as its primary component for forecasting? Which one of the following is not a major factor distinguishing service design and development from manufacturing design and development? Which of the following is considered a high-contact service operations? Which of the following approaches to service design involves the customer to the greatest extent in providing a service in effect making them ―a partial employee‖? Forecast can be made more… Many demand planners will make several forecasts under different scenarios and then apply their business judgment to make a recommendation that is somewhere in between. Is it true or false? If a three month-moving average moving average is used to smooth this series, what would have been the forecast for May? As the degree of customer contact in a service operation, what generally happens to the efficiency of the operation? Are service operations with a high degree of customer contact more or less difficult to control than those with a low degree of customer contact? Which of the following is not one of the basic types of forecasting? A company has calculated its running sum of forecast errors to be 500, and its mean absolute deviation is exactly 35. Which of the following is the company’s tracking signal? ============================================== OPS 571T Apply Week 6 Exam Assignment 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com

  30. Services typically have multiple site locations to maintain close contact with customers. The optimal strategy for functional products is to use an efficient supply chain. The effect of the lack of synchronization among supply chain members is referred to as which of the following? In facility location decision making, the factor- rating system is one of the least used general location techniques. A third-party logistics company is a firm that manages all or part of another company's product delivery operations. Outsourcing allows a firm to achieve an improved focus on its core competencies. If the average aggregate inventory value is $100,000 and the cost of goods sold is $450,000, which of the following is inventory turnover? Which of the following is not a criterion that influences manufacturing plant or warehouse facility location decisions? Which of the following is not an improvement-driven reason to outsource? In the logistics-systems design matrix, volume, cost and speed of delivery are three variables (assume three levels: low, moderate or high) used to describe attributes of transportation modes. Rail is associated with Which of the following is a not criterion that influences manufacturing plant or warehouse facility location decisions? A major problem in a plant location decision based on the factor-rating system is that simple point-rating schemes do not account for the wide variance of costs that may occur within each factor used in the analysis. A favorable business climate in facility location decision making might include local government providing basic skill training for prospective members of the workforce. Which of the following is not an improvement-driven reason for outsourcing? Outsourcing is the act of moving some of a firm's internal activities and decision responsibility to outside providers. One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following costs should be excluded from the analysis? Facility location analysis considers proximity to customers important to timeliness of deliveries. Which of the following is a criterion that influences manufacturing plant or

  31. warehouse facility location decisions? One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following are hidden costs that should be included in the analysis? Which of the following is a plant location methodology good for locating a single facility within a set of existing facilities based in distances and volumes of goods shipped? First Among Best Solar Inc. announces thatthey will take back free of cost, all of their solar panels that are no longer useful. Till now, the cost of disposal was significant. This action reduces If the average aggregate inventory value is $1,200,000 and the cost of goods sold is $600,000, which of the following is inventory turnover? In facility location decision making, the educational and skill levels of the labor pool must match the company's needs. The inventory turnover ratio used in measuring supply chain efficiency is found by the ratio of which of the following? Which of the following is not an infrastructure criteria used in facility location analysis? In Hau Lee's uncertainty framework to classify supply chains, a supply chain for innovative products with an evolving supply process is called which of the following? A financially driven reason for outsourcing is that it can help gain access to new markets, especially in developing countries. Two common measures to evaluate supply chain efficiency are the inventory turnover and weeks-of-supply ratios. The optimal strategy for functional products is to use an efficient supply chain. A favorable business climate in facility location decision making might include government legislation of tax abatements. In the logistics-systems design matrix, volume, cost and speed of delivery are three variables (assume three levels: low, moderate or high) used to describe attributes of transportation modes. Air is associated with ? The total cost of ownership (TCO) is an estimate of the cost of an item that includes all the costs related to the procurement and use of an item, but it does not include any of the costs related to disposing of the item after it is no longer useful. Which of the following is not a criterion that influences manufacturing plant or warehouse facility location

  32. decisions? Other things remaining the same, if the cost of goods sold decreases, then inventory go down A free trade zone operates under different rules and laws than a foreign trade zone. In the sourcing/purchasing design matrix, there are three variables: contract duration, transaction costs and specificity (assume levels as short, medium and long for contractduration and for the rest, low, medium and high).Vendor managed inventory belongs to Which of the following is not a criterion that influences manufacturing plant or warehouse facility location decisions? Which is the most challenging kind of supply chain to manage according to Hau Lee Two common measures to evaluate supply chain efficiency are the Consumer Price Index and the beta flow system The total cost of ownership (TCO) can be categorized into three areas: acquisition costs, ownership costs, and post-ownership costs. The six-step process for green sourcing includes which of the following? Acquisition costs include which of the following costs? In facility location decision making, the factor- rating system is based on linear programming. A financially driven reason for outsourcing is that it can reduce costs through a lower cost structure. APICS, the supply chain, and operations professional organization, defines logistics as "the art and science of obtaining, producing, and distributing material and product in the proper place and in proper quantities." Outsourcing is the act of moving some of a firm's internal activities and decision responsibility to outside providers. Ownership costs include which of the following costs? Which of the following is an organizationally driven reason for outsourcing? How many free trade zones are there in the United States? ============================================== OPS 571T Entire Course

  33. FOR MORE CLASSES VISIT www.ops571help.com OPS 571T Apply Week 1 Exam Assignment 100% Correct (All Possible Question/Answer) OPS 571 Week 1 Practice 100% Correct (All Possible Question/Answer) OPS 571T Apply Week 2 Exam Assignment 100% Correct (All Possible Question/Answer) OPS 571T Week 2 Practice100% Correct (All Possible Question/Answer) OPS 571T Apply Week 3 Exam Assignment 100% Correct (All Possible Question/Answer) OPS 571T Week 3 Practice100% Correct (All Possible Question/Answer) OPS 571T Apply Week 4 Exam Assignment 100% Correct (All Possible Question/Answer) OPS 571T Week 4 Practice 100% Correct (All Possible Question/Answer) OPS 571T Apply Week 5 Exam Assignment 100% Correct (All Possible Question/Answer) OPS 571T Week 5 Practice 100% Correct (All Possible Question/Answer) OPS 571T Apply Week 6 Exam Assignment 100% Correct (All Possible Question/Answer)

  34. OPS 571T Week 6 Practice 100% Correct (All Possible Question/Answer) OPS 571T Week 1 Discussion Product Design Philosophy OPS 571T Week 2 Discussion ISO Certification OPS 571T Week 3 Discussion Theory of Constraints OPS 571T Week 4 Discussion Project Management OPS 571T Week 5 Discussion Forecasting OPS 571T Week 6 Discussion Facility Location ============================================== OPS 571T Week 1 Discussion Product Design Philosophy FOR MORE CLASSES VISIT www.ops571help.com OPS 571T Week 1 Discussion Product Design Philosophy Respond to the following in a minimum of 175 words: • What are the product design philosophies behind industrial design and design for manufacture and assembly? Which one do you think is more important in customer-focused product development? • Provide an example of customer focused product development in your organization or an organization you have researched • Provide an example of a successful or unsuccessful introduction of a new product and an evaluation of its specific development process. Due Monday Respond to the questions early. Reply to at least 2 of your classmates. Be constructive and professional in your responses.

  35. ============================================== OPS 571T Week 1 Practice 100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com The Tuff Wheels was getting ready to start its development project for a new product to be added to their small motorized vehicle line for children. The new product is called the Kiddy Dozer. It will look like a miniature bulldozer, complete with caterpillar tracks and a blade. Tuff Wheels has forecasted the demand and the cost to develop and produce the new Kiddy Dozer. The table below contains the relevant information for this project. System integration and validation are an important step in which variant of the generic product development process? Operation Management 571 Part 2 Practice week 1 Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process? Technology-push products Customized products Complex systems Quick-build products Process-intensive products Quality function deployment (QFD): Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units. Fills the house of quality matrix with the designer's aspirations for the product. Starts with studying and listening to customers. Is a place where the quality assurance function is housed. Is another term for value engineering. Simplify products and processes Operation Management 571 Part 2 Practice week 1 What dimension of competitiveness does time-to-market performance in product design and process selection affect? Operation Management 571 Part 2

  36. Practice week 1 The most basic categories of cash flow for a typical new product do not include: Advocates of financial modeling of product design projects argue that: Financial analysis focuses on measurable quantities only. Financial analysis brings discipline and control to the product development process Sufficiently rigorous financial analysis can accurately forecast the product's profit potential. Financial analysis is as solid as the assumptions that go into the model. Financial analysis nurtures innovation and creativity. OPS 571-Week 1 practice questions Match the following product types to the appropriate product development description. Explanation Descriptions of the product development process for these different types of products are summarized in Exhibit 3.2 in the text. 2. A process that emphasizes cross-functional integration and concurrent development of a product and its associated processes is known as ___________. (Choose the correct answer to fill in the blank.) Explanation: Product design engineers and manufacturing process planners work together in the process known as concurrent engineering to ensure that the product is designed in a way that it can be produced by the firm. Any needed changes to the processes can be planned for and put in place when production is scheduled to begin. 3. Measures of product development success can be organized in what three categories? Explanation: The categories and specific examples of measurements are provided in Exhibit 3.11 in the text. 4. Concept development assumes a proven technology in which variant of the generic product development process? 5. System integration and validation are an important step in which variant of the generic product development process? 6. A reason that firms must develop more new products than ever is which of the following? Explanation: Because the number of new products has increased while model lives and life cycles have shrunk, firms must mount more development projects than previously, and these projects must use substantially fewer resources per project. 7. Design for manufacturing and assembly delivers product improvements by emphasizing which of

  37. the following? Explanation: The greatest improvements related to DFMA arise from simplification of the product by reducing the number of separate parts. 8. Advocates of financial modeling of product design projects argue that: Explanation: Financial modeling and sensitivity analysis are powerful tools for supporting product development decisions, but these techniques have important limitations. Many argue that rigorous financial analyses are required to bring discipline and control to the product development process. Others argue that financial analysis only focuses on measurable quantities and that it is often extremely difficult to predict these values accurately. 9. Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? 10. Performance measures discussed for development projects does not include Explanation: Seemeasuring product development performance discussion. Week 1 Quizzes The first step in developing a house of quality is to develop a list of _____________. (Choose the correct answer to fill in the blank.) Multiple Choice • customer requirements for the product Correct • rooms in the house • team members • major parts and components of the product • major vendors Explanation The focus of the house of quality is the customer, so developing a list of the customers’ requirements for the product is a logical first step Show my answersExplanation Item 2 Item 2 0 of 2 points awarded Item Scored The Tuff Wheels was getting ready to start its development project for a new product to be added to their small motorized vehicle line for children. The new product is called the Kiddy Dozer. It will look like a miniature bulldozer, complete with caterpillar tracks and a blade. Tuff Wheels has forecasted the demand and the cost to develop and produce the new Kiddy Dozer. The table below contains the relevant information for this project. Tuff Wheels also has provided the project plan shown below. As can be seen in the project plan, the company thinks that the product life will be three years until a new product must be created. Assume all cash flows occur at the end of each period. a. What is the net present value

  38. (discounted at 8%) of this project? Consider all costs and expected revenues. (Enter your answer in thousands of dollars. Perform all calculations using Excel. Do not round any intermediate calculations. Round your answer to the nearest thousand.) $8,336 b. What is the impact on NPV for the Kiddy Dozer if the actual sales are 50,000 per year? 70,000 per year? (Enter your answer in thousands of dollars. Perform all calculations using Excel. Do not round any intermediate calculations. Round your answer to the nearest thousand.) NPV 50,000 $6,627 NPV 70,000 $10,046 c. Based on the original sales level of 60,000, what is the effect on NPV caused by changing the discount rate to 9%, 10%, or 11%? (Enter your answer in thousands of dollars. Perform all calculations using Excel. Do not round any intermediate calculations. Round your answer to the nearest thousand.) Measures of product development success can be organized in what three categories? Multiple Choice • Time to market, productivity, and quality Correct • Timeliness, quality, and cost • Speed, cost, and effectiveness • Cost, quality, and speed • Efficiency, effectiveness, and value Explanation The categories and specific examples of measurements are provided in Exhibit 3.11 in the text. System integration and validation are an important step in which variant of the generic product development process? Multiple Choice • Technology-push products • Customized products • Complex systems Correct • Quick-build products • Process-intensive products Explanation See Exhibit 3.2. Which of the following is a characteristic of concurrent engineering? Multiple Choice • Integrated computer-assisted design • Using automated guided vehicles • Separate development teams working at once Correct • Having an excellent forecasting system • The design-build-test cycle Explanation Detail design of the components is a highly parallel process, often referred to as concurrent engineering, with many separate development teams working at once. Quality function deployment (QFD): Multiple Choice • Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units. • Fills the

  39. house of quality matrix with the designer's aspirations for the product. • Starts with studying and listening to customers. Correct • Is a place where the quality assurance function is housed. • Is another term for value engineering. Explanation The QFD process starts with studying and listening to customers to determine the characteristics of a superior product. The purpose of value analysis/value engineering (VA/VE) is to: Multiple Choice • Simplify products and processes Correct • Explanation The purpose of value analysis/value engineering (VA/VE) is to simplify products and processes. Economic analysis of product development projects is useful in which of the following circumstances? Multiple Choice • Factory location • Distribution decisions • Go/no-go milestones Correct • Demand estimation • Pricing Explanation Economic analysis is useful in at least two different circumstances: 1. Go/no-go milestones. 2. Operational design and development decisions. The most basic categories of cash flow for a typical new product do not include: Multiple Choice • Explanation The most basic categories of cash flow for a typical new-product-development project are: What dimension of competitiveness does quality in product design affect? Multiple Choice • Engineering hours per project • The cost of ongoing service Correct • Responsiveness to customer needs • Aesthetics of design • None of these Explanation SeeMeasuring product development performance discussion.. WEEK 1 EXAM RESULTS/ most answers In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives. False Concept development is one of the typical phases of product development. True Most purchasers of electronic products cannot fully operate them and use only a small number of the available features True Economic analysis of product development projects must evaluate which of the following? Multiple Choice • Planned profitability of the product • Expected market share to be attained • Net present value of profits • Timing and amount of net cash flow Correct • Demand elasticity of the product Which of the

  40. following is not an example of technology –push product? Multiple Choice • Gore-tex • Artificial vein • plant seeds Correct • I-phone 7 • Go-pro Camera Which of the following is not a typical phases of product development? Multiple Choice • Concept development • Planning • System-level design • early market feedback Correct • Production/ramp-up Consumer electronics is an example of a product developed in which variant of the generic product development process? Multiple Choice • Technology-push products • Customized products • Platform products • Quick-build products Incorrect • Process-intensive products Because ecodesigned products are innovative and have better environmental performance, they can be of a slightly lesser quality than the market standard. False Performance measures discussed for development projects does not include Multiple Choice • Frequency of new product introductions • Yield • Percentage sales coming from very old products Correct • Cost of materials and tooling • conformance - reliability in use Specialized design firms tend to have highly developed processes that support the needs of particular industries. True Quality function deployment involves listening to customers to determine the characteristics of a superior product. True One of the major benefits of DFMA is that products are designed that customers will want. False A key decision point in the generic development process during "Phase 1: Concept Development" is project approval. False Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? Multiple Choice • To determine how long the development process can profitably last • To understand how many technical people are needed to make the project a success • To help understand the basic trade-offs of resources committed and cash received Correct • To identify the necessary product launch date • To set marketing and sales budgets Incorporation of environmental considerations in the design and development of products or services is called ecodesign. True A key tool of a quality function deployment team is the house of quality matrix. True A key decision point in the generic development

  41. process during "Phase 4: Testing and Refinement" is concept approval. False DFMA stands for design for manufacturing and assembly. True The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500. False Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process? Multiple Choice • Technology-push products • Customized products Correct • Complex systems • Quick- build products • Process-intensive products A competency is not core if it is easy for competitors to imitate. True What dimension of competitiveness does quality in product design affect? Multiple Choice • Engineering hours per project • The cost of ongoing service • Responsiveness to customer needs • Aesthetics of design Incorrect • None of these The purpose of value analysis/value engineering (VA/VE) is to: Multiple Choice A reason that firms must develop more new products than ever is which of the following? Multiple Choice • patents and trade names Core competencies are those things that everyone in the firm must be able to do well. False OPS 571- Week 1 practice questions Match the following product types to the appropriate product development description. Explanation Descriptions of the product development process for these different types of products are summarized in Exhibit 3.2 in the text. 2. A process that emphasizes cross-functional integration and concurrent development of a product and its associated processes is known as ___________. (Choose the correct answer to fill in the blank.) Explanation: Product design engineers and manufacturing process planners work together in the process known as concurrent engineering to ensure that the product is designed in a way that it can be produced by the firm. Any needed changes to the processes can be planned for and put in place when production is scheduled to begin. 3. Measures of product development success can be organized in what three categories? Explanation: The categories and specific examples of measurements are provided in Exhibit 3.11 in the text. 4. Concept

  42. development assumes a proven technology in which variant of the generic product development process? 5. System integration and validation are an important step in which variant of the generic product development process? 6. A reason that firms must develop more new products than ever is which of the following? Explanation: Because the number of new products has increased while model lives and life cycles have shrunk, firms must mount more development projects than previously, and these projects must use substantially fewer resources per project. 7. Design for manufacturing and assembly delivers product improvements by emphasizing which of the following? nt Explanation: The greatest improvements related to DFMA arise from simplification of the product by reducing the number of separate parts. 8. Advocates of financial modeling of product design projects argue that: Explanation: Financial modeling and sensitivity analysis are powerful tools for supporting product development decisions, but these techniques have important limitations. Many argue that rigorous financial analyses are required to bring discipline and control to the product development process. Others argue that financial analysis only focuses on measurable quantities and that it is often extremely difficult to predict these values accurately. 9. Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons? Explanation: Sensitivity analysis uses the financial model to answer "what if" questions by calculating the change in NPV corresponding to a change in the factors included in the model. 10. Performance measures discussed for development projects does not include ============================================== OPS 571T Week 2 Discussion ISO Certification

  43. FOR MORE CLASSES VISIT www.ops571help.com OPS 571T Week 2 Discussion ISO Certification Respond to the following in a minimum of 175 words: • Is certification under the ISO standards necessary for competing in the modern market? What should companies consider when deciding whether to become certified? • Provide an example of ISO certification of an organization, and how it has been helpful or not helpful in competing with other organizations. Due Monday Reply to at least 2 of your classmates. Be constructive and professional in your responses. ============================================== OPS 571T Week 2 Practice100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com 1.What is the term that means making the person who does the work responsible for ensuring that specifications are met? 2.What are the four general categories of quality costs? 3.A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 4.To reduce process flow time, you might try which of the following actions? 5.Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 6.A cost of quality classification is which of the following? 7.DPMO refers to 8.A Pareto chart as part of a Six-Sigma quality improvement process might be found in which DMAIC

  44. category? 9.A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 10.To reduce process flow time, you might try which of the following actions? 11.Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 12.A cost of quality classification is which of the following? 13.DPMO refers to 14.A Pareto chart as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 15.A process is part of an organization that takes __________, turns them into __________, and adds __________ while doing so. 16.You are in a line at the bank drive-through and 10 cars are in front of you. You estimate that the clerk is taking about five minutes per car to serve. 17.How long do you expect to wait in line, in minutes? 18.What is the term that means making the person who does the work responsible for ensuring that specifications are met? 19.What are the four general categories of quality costs? 20.A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 21.To reduce process flow time, you might try which of the following actions? 22.Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 23.A cost of quality classification is which of the following? 24.DPMO refers to 25.A Pareto chart as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 26.A process flowchart uses which of the following symbols to represent a decision point in a flow diagram? 27.To reduce process flow time, you might try which of the following actions? 28.Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 29.A cost of quality classification is which of the following? 30.DPMO refers to 31.A Pareto chart as part of a Six-Sigma quality improvement process might be found in which DMAIC category? 1)The term CTQ stands for ―cost through quality,‖ which is another way to express Philip Crosby’s idea that ―quality is free‖ 2)A process flowchart uses which

  45. of the following symbols to represent tasks or operations in a flow diagram? 3)A flowchart as part of a six-sigma quality improvement process might be found in which DMAIC category? 4)ISO 9000 is primarily concerned with environmental management 5)Which of the following are not eligible to be considered for the baldrige award? 6)Fundamental to any quality program is the determination of quality specifications and the costs of achieving or not achieving those specifications 7)A diamond is conventionally used in a process flowchart to represent a storage area or queue 8)Process analysis can help answer many important questions such as how many customers can a process handle per hour 9)process analysis can help answer many important questions such as why change in a process is necessary 10)To reduce process flow time, you might by which of the following action 11)Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use 12)which of the following is not a category reported in applying for the baldrige Award 13)A process is any part of an organization that takes inputs and transforms them into outputs that,hopefully,are of greater value to the organization that the original inputs 14)DPMO refers to 15)Blocking in production processes is when activities in a stage must continue because there is no place to deposit completed items 16)TQM was defined in the textbook as managing the entire organization so that it excels on all dimensions of products and service that are important to the customer 17)The dimension of design quality that concerns the consistency of the performance over time or the probability 18)An operational goal of total quality management is the careful design of the product or service 19) Inventory turn is a better measure than the total value of the inventory for comparative purposes because it is a relative measure 20)Methods time management (MTM) and most work measurement system (MOST) are proprietary examples of predetermined motion-time data systems (PMTSs) 21)A quality guru named Philip Crosby defined quality as conformance to requirements

  46. 22)A quality guru named Philip Crosby defined quality as conformance to requirements 23)Hybrid process combine features to make-to-order and make-to-stock production processes 24)Which of the following is the cost of Quality classification for costs such as defects that pass through the system (e.g Customer warranty replacements, loss of customer or goodwill, handling Complaints and product repair 25)Applicants for the Baldrige award for total quality management must submit an application of up to 50 pages that details the processes and results of their activities under seven major categories 1.Which of the following is one of those categories? 2.A process is any part of an organization that takes inputs and transforms them into outputs, that hopefully are of greater value to the organization that the original inputs 3.DPMO Refers to 4.Blocking in production process is when activities in a stage must continue because ther is no place to deposit completed items. 5.Assuming all part entering the process during a particular time period will actually finish the process, then the throughput of the process will generally equal which of the following? 6.Total quality management 7.Which of these is not a cost of qualtiy 8.You are in the line at the bank drive- through and 10 cars are in front of you. You estimate that the clerk is taking about five minutes per care to server. How long do you expect to wait in line, in min. 9.What station sets the maximum possible output from this system? 10.What is that maximum output number? 11.What are the four general categories of quality cost 12.What is the term that means making the person who does the work responsible for ensuring that the specifications are met. 13.A process flowchart uses which of the following symbols to represent a decision point in the flow diagram 14.An advantage of a make-to-stock process is which of the following 15.Which of the following best describes the term ―cycle time‖ 16.The philosophical leaders of the quality movement, philp Crosby W Edwards Deming and Joseph M Jaranahd the same general message about what it took to achieve outstanding quality. Which of the following was not part of that message. 17.A fishbone

  47. diagram as part of the Six-Sigma Quality improvement process might be found in which DMAIC category. ============================================== OPS 571T Week 3 Discussion Theory of Constraints FOR MORE CLASSES VISIT www.ops571help.com OPS 571T Week 3 Discussion Theory of Constraints Respond to the following in a minimum of 175 words: • Describe an example where theory of constraints (TOC) was successfully applied to improve a process, or where you saw the potential for TOC to improve the process, in either a company you worked for or a company you were a customer at. Due Monday Reply to at least 2 of your classmates. Be constructive and professional in your responses. ============================================== OPS 571T Week 3 Practice100% Correct (All Possible Question/Answer) FOR MORE CLASSES VISIT www.ops571help.com JIT manufacturing forces the firm to work with a lower water level despite safety hazards. Is it true or not? An MRP system can allow for

  48. product rejects by building a larger batch than is demanded but at JIT system cannot tolerate poor quality. Is it true or not? An MRP system can allow for product rejects by building a larger batch than is demanded but at JIT system cannot tolerate poor quality. Is it true or not? Rather than try to adjust the master production schedule to change resource loads, it is more practical to control the flow at each bottleneck or CCR to bring the capacities in line. Is it true or not? Lean production requires a ―push and pull‖ system of inventory replenishment. Is it true or not? Departments within the firm often are at odds with each other because reward systems are often not synchronized with the basic goal of the firm: To make money. Is it true or not? Which of the following is not listed in the textbook as a component of a lean supply chain A synchronous manufacturing system does not have excess capacity throughout the system, except for the bottleneck Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology Kaizen burst is symbol on a value stream map. Is it true or not? In a process sequence where a product flows from process a to process B, process A is called the mother process. Is it true or not? An activity where the parts that go into each unit of the product are periodically removed from inventory and accounted for based on the number of units produced is called which of the following? JIT production means that we produce the product before it is required so the customer does not wait for the product. Is it true or not? Consider the relationship between optimal lot size and set-up cost. Other things remaing the same, as the ser-up cost decreases In the textbook, Toyota’s Fujio Cho identified which of the following types of waste to be eliminated. Buffer inventory in front of a bottleneck is called a time buffer. Is it true or not? One way to find a bottleneck is to run a capacity resource profile. Is it true or not? One of the many lean techniques that have been successfully applied in the service firms is leveling facility load. Is it true or not? Applying lean concepts to logistics is difficult unless either the manufacturer or the customer

  49. owns the logistics activities. Is it true or not? The term ―freeze window‖ refers tot the practice of building quality into the process and not identifying quality by inspection. Is it true or not? One of the many lean techniques that have been successfully applied in service firms is the upgrading of housekeeping. Is it true or not? Which of the following is not an important concept of TOC? According to the theory of constraints, which of the following is a financial measurement that can be used to measure the firms’ ability to make money? The first step int the Theory of Constrants is to? The output of the factory can be no higher that the output of the slowest machine, the constraint of the system. Is it true or not? What term refers to the optimization of Value-adding activities and elimination of the non- value adding activities that are part of a value stream? The text list seven prominent types of waste that should be eliminated form the supply chain. Which of the following is not one of them? What classic operational measurement does Goldratt redefine as ― all the action that bring a company closer to its goals‖? What is the term which refers to the entire production process working in harmony to achieve the profit goals of the firm? To develop a lean manufacturing system a firm might do which of the following? Group technology (GT) is credited with which of the following benefits? Which of the following is a lean production technique that has been successfully applied in service firms? Which of the following is a ―focusing step‖ of Dr Eli Goldratt’s theory of constraints? A useful measure of inventory performance is called ―dollar days‖ in which the following areas are dollar days measurement not useful? Which of the following is a negative aspect of JIT compared with synchronous manufacturing? The first step in the theory of -------- The output of a factory can be no higher that the output of the slowest machine, the constraint of the system. Is it true or not? What term refers to the optimization of value-ending activities and elimination of non-value added activities that are part of the value stream? The text list seven prominent types of waste that should be eliminated from the supply chain, which of the

  50. following is not one of them? What classic operational measurements does goldartt redefine as ―all the actions that bring a company closer to its goals‖? What is the term which refers to the entire production proecess working in harmony to achieve the profit goals fo the firm? To develop a lean manufacturing system a firm might do which of the following? Group technology (GT) is credited with which of the following benefits? Which of the following is a lean production technique that has been successfully applied in service firms Which of the following is a ―focusing step‖ for Dr Eli Goldratt’s theory of constraints? A useful measure of inventory performance is called ―dollar days‖ in which of the following areas are dollar days measurements not useful Which of the following is a negative aspect of JIT compared to Synchronous manufacturing. What classic operational measurement does Goldratt redefine as ―all the actions that bring a company closer to its goals‖? In a lean production system, we expect to see which of the following? In setting up a Kanban control system you need to determine the number of kanban card sets needed. If assume the expected demand during lead time is 50 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 4, and the lead time to replenish an order is 8 hours, what number of Kanban card sets is needed? Which of the following is a lean production technique that has been successfully applied in service firms? What term refers to the optimization of value-adding activities and elimination of non-value adding activities that are part of a value stream? What phrase refers to the idea that all steps in supply chain processes that deliver goods and services to the customer should create value? What is the term which refers to the entire production process working in harmony to achieve the profit goals of the firm? According to the theory of constraints, which of the following is an operational measurement that can be used to measure the firm's ability to make money? According to the theory of constraints, which of the following is a kind of time that makes up the cycle time in production? Which of the following is a negative aspect

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