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Management

M. A. S. T. E. R. S. Management. Achievement. Skill. Talent. Energy. Respect. Strategy. In U.S. 25 Years Later. Yamada said, 'You know, the plant was exactly the same as it had been 25 years ago .‘. In Japan. 25 Years Later. Kinds of Changes. Abrupt Gradual

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Management

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  1. M A S T E R S Management Achievement Skill Talent Energy Respect Strategy

  2. In U.S 25 Years Later • Yamada said, 'You know, the plant was exactly the same as it had been 25 years ago.‘

  3. In Japan 25 Years Later

  4. Kinds of Changes • Abrupt • Gradual While we can easily observe both gradual and abrupt changes in Japan, gradual change is not so obvious a part of the Western way of life.

  5. What is Kaizen? • Going improvement involving everyone • Our way of life deserves to be constantly improved

  6. QC • Lift Time Employment What about japans miracle? • Zero Defect • Suggestion System • TQC • Seniority-based Wages Kaizen

  7. Kaizen & Management • Maintenance: Maintaining current technological managerial & operating standards • Improvement: improving current standards

  8. What is Improvement?

  9. Suggestion system and kaizen • Employee Involvement • Employee Assessment • Recognition & Reward • Competition among employees • Standardization • One of the features of the Japanese workers is that they use their brains as well as their hands • In 1 , 5 0 0 , 0 0 0 x 95% = 1,425,000

  10. Progress Kaizen vs. Innovation • Kaizen • Great-leap forward • Innovation • Gradualist

  11. Keizen Innovation Spark Conventional Knowledge & state of the art Technological break-through, new inventions, new theories Effect Long term & long lasting but subtle Short term but dramatic Time Frame One of Parkinson’s laws is that an organization, begins it's decline as soon as it has built it edifice. Continuous process & incremental One-shot Phenomenon Practical Requirement Requires little investment but great effort to maintain it Requires large investment but little effort to maintain it Pace Small Steps Big Steps Involvement Everybody Select few champions Evaluation Criteria Process & efforts for better results Results & profits Advantage Works well in slow-growth economy Better suited for fast growth economy

  12. What Happened to the West? • Technology • Finance • Result Orientation: • “I don’t Care what You do or how you do it, I want the results, & NOW!!!!!”

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