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The Conflict Survival Kit (LO 1)

The Conflict Survival Kit (LO 1). The nature of conflict How does it affect us? (War, politics, television, litigation, neighbourhoods , employment, discourse, relationships). Conflict – good or bad?. Negativity influences our response Four common responses: Avoidance Accommodation

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The Conflict Survival Kit (LO 1)

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  1. The Conflict Survival Kit (LO 1) The nature of conflict How does it affect us? (War, politics, television, litigation, neighbourhoods, employment, discourse, relationships)

  2. Conflict – good or bad? • Negativity influences our response • Four common responses: • Avoidance • Accommodation • Competition • Compromise • Collaborate** • Existence of conflict can serve as an indicator signaling opportunities for change and growth

  3. Conflict (Perception) • Interdependent parties –each party in a conflict has needs that only the other party can satisfy • Incompatible interests – beliefs that interests are not compatible (interests-wants, needs, values and goals) • Competition – occurs when the perception is that a need is threatened or resources are scarce

  4. Two Common Approaches to Conflict • Positional – treat the conflict as a contest of wills, traditional • Interest – based – Considers the underlying needs , wants, values, and goals of all parties. Referred to as “principle centered negotiation”. When relationships matter, focusing on interests rather than locking onto positions makes sense.

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