1 / 14

John H.V. Gilbert, Ph.D., FCAHS Project Lead and Chair, Canadian Interprofessional Collaborative

“Communication” & “Collaboration”: Just a couple of 13 letter words? (With apologies to Bob Dylan). John H.V. Gilbert, Ph.D., FCAHS Project Lead and Chair, Canadian Interprofessional Collaborative Principal & Professor Emeritus, College of Health Disciplines, UBC

gerd
Download Presentation

John H.V. Gilbert, Ph.D., FCAHS Project Lead and Chair, Canadian Interprofessional Collaborative

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. “Communication” & “Collaboration”: Just a couple of 13 letter words?(With apologies to Bob Dylan) John H.V. Gilbert, Ph.D., FCAHS Project Lead and Chair, Canadian Interprofessional Collaborative Principal & Professor Emeritus, College of Health Disciplines, UBC Canadian Partnerships for Progress in Health Human Resources Ottawa October 9 2009

  2. Four MessagesWhy Collaboration is Tough • Communicating the “interprofesssional” word • Being interprofessional is being collaborative • Impediments to IP collaboration for HHR change • Collaboration IS communication: walking the walk, talking the talk

  3. I. Communicating the “interprofesssional” word It’s a definition not a sound bite • Learning With, From and About • For the purposes of collaboration. • To improve the quality of care • Structure • Process • Outcome -> impact

  4. II. Being Interprofessional is Being CollaborativeA way of learning, practicing and caring • Not the same old same old – me in my small corner and you in yours. • Not 1:30 on alternate Fridays when it’s raining • About understanding the richness of interactions. • Is your sentence the same as my sentence? • I suspect your tone of voice, • You’re moving body parts – I don’t believe you

  5. 'You might very well think that; I couldn't possibly comment'. Used by Francis Urquhart (Conservative Chief Whip) whenever he could not be seen to agree with a question, with the emphasis on either the 'I’,or the 'possibly’,depending on the situation.(From the 1990 BBC series “House of Cards”)

  6. III. Impediments to IP collaboration for HHR change • The unreality of ratios vs. the reality of population health • The confusion between health vs. education policies • The iron hand of accreditation • The ring-fence of Legislation and Regulation • The problem of too many languages.

  7. “You Just Don't Understand: Women and Men in Conversation”(Deborah Tannen, 1990)

  8. Caught in a Web of WordsJones D, Mitchell A (2006). Lean thinking for the NHS. London: NHS Confederation.

  9. "I hear you, but I do not listen.”(Wim Duisenberg, President European Central Bank 1998-2003)

  10. IV. Collaboration IS communication: Walking the walk, talking the talk For the things we have to learn before we can do them, we learn by doing them. (Aristotle: Nicomachean Ethics)

  11. Collaboration in Practice & Collaborative Practice:A Testable Description An interprofessional process for: • communication and decision making that: • enables the separate and shared knowledge and skills of different care providers to: • synergistically influence the care provided through changed attitudes and behaviours. (after Daniel Way, Linda Jones & Nick Busing, (May 18, 2000) “Family Doctors & Nurse Practitioners Delivering Shared Care” written for the Ontario College of Family Physicians)

  12. Collaborative Learning Environments“How They Brought the Good News from Ghent to Aix” • Service organizations are learning organizations • The existing disciplinary protocols for practice learning • The tools that have been developed • The existing collaborative environments • Mental health • Primary health care • Chronic disease clinics • Acute

  13. Collaborative Learning EnvironmentsJust don’t confuse the snake

  14. “Communication”? & “Collaboration”? 26 essential letters for HHR evolution “Mr. Godot won’t come this evening, but surely tomorrow” “Waiting for GodotSamuel Beckett)

More Related